Brother Mfc 8600 12ppm 600dpi Multifunction Laser Fax Printe Owners Manual

17 - 7TROUBLESHOOTING AND ROUTINE MAINTENANCE
Printing
and
Receiving
FaxesCondensed print and If your copy looks good, you probably had a
horizontal streaks, the bad  connection, with static or interference on
top and bottom of the phone line. If the copy looks bad, call
sentences are cut off. Brother Customer Service at 1-800-284-4329
(USA), 1-800-853-6660 (from within Canada)
or 1-514-685-6464 (from within Montreal).
Vertical streaks/ Sometimes you may see vertical streaks/black
black lines appear on...

17 - 8TROUBLESHOOTING AND ROUTINE MAINTENANCE
Phone Line
or
ConnectionsDialing does not work Check for a dial tone.  Change TONE/PULSE
setting. (See Tone/Pulse, page 4-1.) Check all
line cord connections, and make sure the curled
handset cord is not in the EXT jack.  Check
power cord connection.  Send a manual fax by
pressing 
HookÑORÑby lifting the handset, and
dialing the number. Wait to hear fax receiving
tones before pressing Start.
Machine does not Make sure the machine is in the correct
answer when...

17 - 9TROUBLESHOOTING AND ROUTINE MAINTENANCE
Handling
Incoming
CallsDouble-ring in The machine knows the incoming call is not a
FAX/TEL Mode fax so it is signaling you to answer the
telephone call. Pick up the machineÕs handset
or answer from an extension or external phone
and press your machineÕs Telephone Answer
Code (default setting is #51).
Transferring a fax call If you answered at the machine, press 
Start and
to the machine hang up immediately.  If you answered at an
extension or external phone,...

17 - 10TROUBLESHOOTING AND ROUTINE MAINTENANCE
Difficulty Suggestions
General
Printing
DifficultiesThe machine does not Check the following:
print. ¥ The machine is plugged in. (See page 2-8.)
¥ The toner cartridge and drum unit are installed
properly. (See page 2-3.)
¥ The interface cable is securely connected
between the machine and computer.
(See page 12-3 or 12-9 for MFC 8300, or See
MFC Software Manual page 2-3 or 2-10 for
MFC 8600 and MFC 8700.)
¥ Check to see if LCD is showing an error
message....

17 - 11TROUBLESHOOTING AND ROUTINE MAINTENANCE
DOS Setup
Printing
DifficultiesI cannot print from my Check that the DOS application software
application software. interface settings match those of your printer:
for example, if you are using a parallel printer
cable, you would probably set your DOS
software printer port to LPT1. Check for an
error message on the LCD.
The machine prints, This is an indication that your application
but it prints incorrect printer emulation Prints setting and the...

17 - 12TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper
Handling
Difficulties
(Cont.)
Difficulty Suggestions
What paper can I use? You can use plain paper, envelopes,
transparencies, labels and organizer paper.
(For information on paper you can use, see
Acceptable Paper, on page 2-5.)
How can I clear paper See Printer Jams, on page 17-6.
jams?
Printouts are too dark Adjust the print conditions by setting the Print
or light. Density function.  It has been factory set to the
middle position. (See Setting the...

17 - 13TROUBLESHOOTING AND ROUTINE MAINTENANCE
Print
Quality
Difficulties
(Cont.)
Difficulty Suggestions
The whole page is Clean the machineÕs interior and the primary
printed black. corona wire of the drum unit. (See pages
17-21~22.) Also, do not use heat-sensitive paper
as it will cause this problem. After cleaning, if
the printed pages are still black or the display
shows CHANGE DRUM SOON, replace the
drum unit with a new one. The drum unit may be
damaged.
Nothing is printed on Make sure that the...

17 - 14TROUBLESHOOTING AND ROUTINE MAINTENANCE
Difficulties Setting up the Software
(For Windows¨ 3.1x Users)
Graphics or Text Is Missing in the Printout
This could be caused by your Display Driver software. Contact your
reseller to inquire about the latest Display Driver software.  Another
solution is to change your Windows
¨ Setup Display selection from the
current selection to the standard VGA or SVGA selection. Contact your
reseller or Microsoft Support if you need help modifying your Windows
¨...

17 - 15TROUBLESHOOTING AND ROUTINE MAINTENANCE
Machine Connect Failure or Bi-Directional
Communication Error
Recently, some printers have included a function that shows the printer
status on the PC display. Such printers use the bi-directional
communication parallel port between the printer and the PC.  Our
machines have a bi-directional parallel port function. Since Windows
¨
3.1x does not support bi-directional communication on the parallel port,
each peripheral vendor has developed and supplied a...

17 - 16TROUBLESHOOTING AND ROUTINE MAINTENANCE
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:
If Microsoft Windows¨ Printing System is used for the above models, you
must  modify the Òwin.iniÓ file in the Windows¨ directory to turn the
machineÕs bi-directional function off.
We recommend that you do a back-up before you modify the WIN.INI or
SYSTEM.INI files, just in case.
Open the Òwin.iniÓ file using the ÒNotepadÓ application. Look for the
following statement in the [spooler] section:...