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Brother Mfc 8600 12ppm 600dpi Multifunction Laser Fax Printe Owners Manual

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Page 131

16 - 3IMPORTANT INFORMATION
ImportantÑAbout the Interface Cable
A shielded interface cable which is included with your machine should be
used to ensure compliance with the limits for a Class B digital device.
Caution
Changes or modifications not expressly approved by Brother Industries,
Ltd. could void the userÕs authority to operate the equipment.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numŽrique de la classe B...

Page 132

16 - 4IMPORTANT INFORMATION
Important Safety Instructions
1Read all of these instructions.
2Save them for later reference.
3Follow all warnings and instructions marked on the product.
4Unplug this product from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6Slots and openings in the cabinet and the back or bottom are provided...

Page 133

16 - 5IMPORTANT INFORMATION
14Unplug this product from the wall outlet and refer servicing to a Brother
Authorized Service Center under the following conditions:
AWhen the power cord is damaged or frayed.
BIf liquid has been spilled into the product.
CIf the product has been exposed to rain or water.
DIf the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions. Improper adjustment of other controls
may...

Page 134

16 - 6IMPORTANT INFORMATION
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been
compiled and published, covering the latest product descriptions and
specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible
for any damages (including consequential)...

Page 135

17 - 1TROUBLESHOOTING AND ROUTINE MAINTENANCE
17 17
Troubleshooting
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you canÕt resolve a difficulty with your machine using this manual, call...

Page 136

17 - 2TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Messages
You may occasionally encounter a difficulty with your machine or telephone
line. If this happens, your machine often identifies the problem and displays an
error message. The list below explains the most common error messages.
You can correct most problems by yourself.
If you need additional help, call the Brother fax-back system at
USA:1-800-521-2846
From within Canada:1-800-681-9838
Error Message Cause Action
CHANGE DRUMThe drum unit is near...

Page 137

17 - 3TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Message Cause Action
DOCUMENT JAMDocuments were not inserted Do not pull paper out until
fed properly or document you see page 17-5.
was too long.
DOWNLOAD FULLThe download buffer is full. Press 
FF/Cont. Printing will
(May occur when the resume (the downloading is
machine is used as a canceled).
printer.)
MACHINE ERROR XXMachine has a mechanical Turn the power off.  Then call
problem. Brother Customer Service at
USA: 1-800-284-4329
From within Canada:...

Page 138

17 - 4TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Message Cause Action
PLS CLEAN DRUMThe primary corona wire of Clean the primary corona
drum unit is dirty. wire of drum unit.
(See page 17-22.)
PLS OPEN COVERA page, piece of paper or Open the front cover. If you
paper clip, etc. may be see any jammed paper or
jammed inside the machine. other item, gently pull it out,
then close the scanner unit.
If the error message remains,
open and close the front
cover again. If the machine
cannot reset itself and...

Page 139

17 - 5TROUBLESHOOTING AND ROUTINE MAINTENANCE
Document Jam
The documents were not inserted or fed properly, or were too long.
1Lift the control panel.
2Carefully pull the document
toward the front of the
machine.
3Close the control panel.
4Press Stop.
Printer Jam
Before you can clear a printer jam error, you must find out where the
paper is stuck. See the following three types of paper jams.
WARNING
Do not use force to pull the jammed paper from the paper tray because you
may damage the machine and cause...

Page 140

17 - 6TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is Jammed in the Multi-purpose Paper Cassette
1Pull the paper cassette out of the
machine.
2Remove any crinkled sheets.
3Adjust the guides to fit.
4Press down the paper to flatten it in the paper cassette.
5Reinstall the paper cassette.
Paper is Jammed near the Drum Unit
1Open the front cover.
2Remove the drum unit but do not force it if it cannot be removed easily.
Instead, pull the edge of the jammed paper from the paper cassette.
     
3Gently pull...
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