Brother Mfc 7860dw User Manual

							Receiving a fax
25
4
Remote fax commands4
Follow the commands below to access features when you are away from the machine. When you 
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give 
two short beeps and you must enter a remote command.
Remote commandsOperation details
95Change the fax forwarding or 
fax storage settings
1  OFF You can choose Off after you have retrieved or erased all your 
messages.
2  Fax  Forwarding One long beep means the change is accepted. If you hear three 
short beeps, you cannot change because the conditions have 
not been met (for example, registering a fax forwarding 
number). You can register the maximum number of rings. (See 
Changing the Fax Forwarding number on page 24.) Once you 
have registered the number, fax forwarding will work. 4 Fax Forwarding number
6 Fax Storage
96Retrieve a fax
2  Retrieve  all  faxes Enter the number of a remote fax machine to receive stored fax 
messages. (See Retrieving fax messages on page 23.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased 
from the memory.
97Check the receiving status
1 Fax You can check whether your machine has received any faxes. 
If yes, you will hear one long beep. If no, you will hear three 
short beeps.
98Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90Exit
Press 90 to exit remote retrieval. Wait for the long beep, then 
replace the handset.
 
						

							Chapter 4
26
Additional receiving 
operations
4
Printing a reduced incoming 
fax4
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4, Letter, Legal or Folio size 
paper.
The machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting (Menu, 1, 2, 2).
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 5. 
cPress aorb to choose On or Off.
PressOK.
dPress Stop/Exit.
Duplex (2-sided) printing for 
Fax mode 
(MFC-7460DN and 
MFC-7860DW)4
Your machine can automatically print 
received faxes onto both sides of the paper 
when Duplex is set to On.
You can use A4, Letter, Legal or Folio size of 
paper for this function (60 to 105 g/m
2).
aMake sure you are in Fax mode  .
bFor MFC-7460DN, press Menu, 2, 1, 0.
For MFC-7860DW, press Menu, 2, 1, 9.
cPress aorb to choose On (or Off).
Press OK.
dPress Stop/Exit.
Note
When Duplex is turned on incoming faxes 
will automatically be reduced to fit the size 
of paper in the paper tray.
 
Setting the Fax Receive 
Stamp4
You can set the machine to print the received 
date and time in the top centre of each 
received fax page.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 9.
For MFC-7860DW, press Menu, 2, 1, 8.
cPress aorb to choose On or Off.
PressOK.
dPress Stop/Exit.
Note
• The received time and date will not appear 
when using Internet Fax.
• Make sure you have set the current date 
and time in the machine. (See the Quick 
Setup Guide.)
 
 
						

							Receiving a fax
27
4 Receiving faxes into memory 
(MFC-7360N and 
MFC-7460DN)4
As soon as the paper tray becomes empty 
during fax reception, the screen will display 
No Paper. Put some paper in the paper tray. 
(See Loading paper and print media in 
Chapter 2 of the Basic User’s Guide.) If you 
are unable to put paper in the paper tray the 
following will happen:
If Memory Receive is On:4
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. 
Further incoming faxes will also be stored into 
memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray and press 
Start.
If Memory Receive is Off:4
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. The 
machine will then stop automatically 
answering calls until fresh paper is put in the 
paper tray. To print the last fax you received, 
put fresh paper in the tray.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 6.
cUse aorb to choose On or Off. 
Press OK.
dPress Stop/Exit.
Setting the Print Density4
You can adjust the Print Density setting to 
make your printed pages darker or lighter.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 7.
For MFC-7860DW, press Menu, 2, 1, 6.
cPress c to make the print darker.
Or, press d to make the print lighter.
PressOK.
dPress Stop/Exit.
Printing a fax from the 
memory4
If you are using the Fax Storage feature 
(Menu, 2, 5, 1), you can still print a fax from 
the memory when you are at your machine. 
(See Fax Storage on page 20.)
aPress Menu, 2, 5, 3.
bPress Start.
cPress Stop/Exit.
 
						

							Chapter 4
28
Out of Paper Reception4
As soon as the paper tray becomes empty 
during fax reception, the LCD shows No 
Paper. Put some paper in the paper tray. 
(See Loading paper and print media in 
Chapter 2 of the Basic Users Guide.)
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available.
Incoming faxes will continue to be stored in 
the memory until the memory becomes full or 
paper is loaded in the paper tray. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray and press 
Start.
(For MFC-7360N and MFC-7460DN) 
For details on how to set the Memory Receive 
manually, see Receiving faxes into memory 
(MFC-7360N and MFC-7460DN) 
on page 27.
Polling overview4
Polling lets you set up your machine so other 
people can receive faxes from you, but they 
pay for the call. It also lets you call somebody 
else’s fax machine and receive a fax from it, 
so you pay for the call. The polling feature 
needs to be set up on both machines for this 
to work. Not all fax machines support polling.
Polling receive4
Polling receive lets you call another fax 
machine to receive a fax.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 8.
For MFC-7860DW, press Menu, 2, 1, 7.
cPress aorb to choose Standard. 
PressOK.
dEnter the fax number you are polling. 
Press Start.
Secure polling4
Secure polling lets you restrict who can get 
the documents you set up to be polled. 
Secure polling only works with Brother fax 
machines. If you want to get a fax from a 
secured Brother machine you have to enter 
the secure code.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 8.
For MFC-7860DW, press Menu, 2, 1, 7.
cPress aorb to choose Secure.
PressOK.
dEnter a four-digit secure code.
PressOK.
This is the security code of the fax 
machine you are polling.
 
						

							Receiving a fax
29
4
eEnter the fax number you are polling.
fPress Start.
Delayed polling4
Delayed polling lets you set the machine to 
begin polling receive at a later time. You can 
only set up one delayed polling operation.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 8.
For MFC-7860DW, press Menu, 2, 1, 7.
cPress aorb to choose Timer.
PressOK.
dEnter the time (in 24-hour format) you 
want to begin polling.
For example, enter 21:45 for 9:45 PM.
PressOK.
eEnter the fax number you are polling. 
Press Start.
The machine makes the polling call at 
the time you entered.
Sequential polling4
Sequential polling lets you request 
documents from several fax machines in one 
operation.
aMake sure you are in Fax mode  .
bFor MFC-7360N and MFC-7460DN, 
press Menu, 2, 1, 8.
For MFC-7860DW, press Menu, 2, 1, 7.
cPress aorb to choose Standard, 
Secure or Timer.
Press OK.
dChoose one of the options below.
If you choose Standard go to step 
e.
If you choose Secure, enter a 
four-digit number, press OK, go to 
step e.
If you chose Timer, enter the time 
(in 24-hours format) you want to 
begin polling and press OK, go to 
step e.
eSpecify the destination fax machines 
you want to poll by using One Touch, 
Speed Dial, Search, a Group or the dial 
pad. You must press OK between each 
location.
fPress Start.
Stop polling4
To cancel the polling process, Stop/Exit 
while the machine is dialling.
To cancel all sequential polling receive jobs, 
press Menu, 2, 7. (See Checking and 
cancelling waiting jobs on page 16.)
 
						

							30
5
Telephone line 
services
5
Caller ID5
The Caller ID feature lets you use the Caller 
ID subscriber service offered by many local 
telephone companies. Call your telephone 
company for details. This service shows the 
telephone number, or name if it is available, 
of your caller as the line rings.
After a few rings, the LCD will show the 
telephone number of your caller (and name, if 
available). Once you answer a call, the Caller 
ID information disappears from the LCD, but 
the call information stays stored in the Caller 
ID memory.
You will see the number (or name) on the 
LCD.
The ID Unknown message means the 
call originated outside your Caller ID 
service area.
The ID Withheld message means the 
caller has intentionally blocked 
transmission of information.
You can print a list of the Caller ID information 
received by your machine. (See Printing the 
Caller ID List on page 30.)
Note
• The Caller ID service varies with different 
carriers. Call your local telephone 
company to find out about the kind of 
service available in your area.
• This feature may not be available in some 
countries.
 
Setting the Caller ID to On5
If you have Caller ID on your line, then this 
function should be set to On to display the 
caller’s phone number on the LCD as the 
telephone rings.
aPress Menu, 2, 0, 3.
The screen displays the current setting.
bPress aorb to choose On (or Off).
PressOK.
cPress Stop/Exit.
Viewing the Caller ID List5
Your machine stores information for the last 
thirty calls in the Caller ID list. You can view 
or print this list. When the thirty-first call 
comes in to the machine, it replaces 
information about the first call.
aPress Menu, 2, 0, 3.
The screen displays the current setting.
bPress aorb to choose Display ID.
PressOK.
The Caller ID of the last call will appear 
on the display. 
If no ID is stored, the beeper will sound 
and No Caller ID  will appear on the 
display, go to step d.
cPress aorb to scroll through the Caller 
ID memory to choose the Caller ID you 
want to view, and then press OK. The 
LCD will show the callers number and 
the date and time of the call.
dTo finish viewing, press Stop/Exit.
Printing the Caller ID List5
aPress Menu, 2, 0, 3.
bPress aorb to choose Print Report.
PressOK.
Dialling and storing numbers5
 
						

							Dialling and storing numbers
31
5
If no ID is stored, the beeper will sound 
and No Caller ID will appear on the 
LCD, go to step d.
cPress Start.
dAfter printing has finished, press 
Stop/Exit.
Setting the telephone line 
type5
If you are connecting the machine to a line 
that features a PBX or ISDN to send and 
receive faxes, it is necessary to change the 
Telephone Line Type accordingly by 
completing the following steps. If you are 
using a line that features a PBX, you can set 
your machine to always gain access to an 
outside line, or not.
aPress Menu, 0, 6.
bPress aorb to choose PBX, ISDN (or 
Normal).
PressOK.
cDo one of the following:
If you chose ISDN or Normal, go to 
g.
If you chose PBX, go to d.
dDo one of the following:
If you want to change the current 
prefix number, press 1 and go to e.
If you do not want to change the 
current prefix number, press 2 and 
go to g.
eEnter the prefix number (up to 5 digits) 
on the dial pad.
PressOK.
Note
• You can use the numbers 0 to 9, l, # and !.
(Press Tel/R to display “!”.)
You cannot use ! with any other numbers 
or characters.
If your telephone system requires a timed 
break recall, press Tel/R to enter the 
break.
• If the pulse dialling mode is on, l and # are 
not available to use.
 
fPress aorb to choose On or Always.
PressOK.
Note
• If you choose On, pressing Tel/R (the 
screen displays “!”.) will let you access an 
outside line.
• If you choose Always, you can access an 
outside line without pressing Tel/R.
 
gPress Stop/Exit.
PBX and TRANSFER5
The machine is initially set to Normal, which 
lets the machine connect to a standard PSTN 
(Public Switched Telephone Network) line. 
However, many offices use a central 
telephone system or Private Branch 
Exchange (PBX). Your machine can be 
connected to most types of PBX. The 
machine’s recall feature supports timed break 
recall only (TBR). TBR will work with most 
PBX systems allowing you to gain access to 
an outside line, or transfer calls to another 
extension. The feature works when Tel/R is 
pressed.
 
						

							Chapter 5
32
BT Call Sign (U.K. only)5
The BT Call Sign subscriber service is a way 
to have a separate number for your machine, 
it allows you to have at least two separate 
telephone numbers on one phone line. Each 
phone number has its own distinctive ringing 
pattern.
You can set up your machine so that it only 
responds to the second number.
When you set the BT Call Sign feature to ON, 
the receive mode is set to Manual 
automatically. Manual mode will not respond 
to incoming telephone calls, since the 
number you use for telephone calls will use 
the normal ring pattern. If you turn the feature 
off, your receive mode will remain on 
Manual.
To enable the machine to work with BT 
Call Sign
5
This feature will only work with your external 
phone.
aPress Menu, 2, 0, 2.
The screen displays the current setting.
bPress aorb to choose On or Off.
PressOK.
cPress Stop/Exit.
Additional dialling 
operations
5
Combining quick dial 
numbers5
You can combine more than one Quick Dial 
number when you dial. This feature may be 
useful if you need to dial an access code for 
a cheaper rate from another long distance 
carrier.
For example, you might have stored ‘555’ on 
Speed Dial #003 and ‘7000’ on Speed Dial 
#002. You can use them both to dial 
‘555-7000’ if you press the following keys:
Press  (Address Book) 003.
Press  (Address Book) 002 and Start.
Numbers can be added manually by entering 
them on the dial pad:
Press  (Address Book) 003, 7001 (on the 
dial pad), and Start.
This would dial ‘555–7001’. You can also add 
a pause by pressing Redial/Pause key.
 
						

							Dialling and storing numbers
33
5
Additional ways to 
store numbers
5
Setting up Groups for 
Broadcasting5
If you often want to send the same fax 
message to many fax numbers you can set 
up a Group.
Groups are stored to a One Touch key or a 
Speed Dial number. Each Group uses up a 
One Touch key or a Speed Dial location. You 
can then send the fax message to all the 
numbers stored in a Group just by pressing a 
One Touch key or entering a Speed Dial 
number, and then pressing Start.
Before you can add numbers to a Group, you 
need to store them as One Touch or Speed 
Dial numbers. You can have up to 8 small 
Groups, or you can assign up to 207 numbers 
to one large Group.
aPress Menu, 2, 3, 3. 
Address Book
3.Setup Groups
bChoose the One Touch key or Speed 
Dial location where you want to store the 
Group.
Press a One Touch key.
Press  (Address Book) and then 
enter the three-digit Speed Dial 
location.
Press OK.
cUse the dial pad to enter a Group 
number (1 to 8).
Press OK.
dTo add One Touch or Speed Dial 
numbers follow the instructions below:
For One Touch numbers, press the 
One Touch keys one after the other.For Speed Dial numbers, press   
(Address Book) and then enter the 
three-digit Speed Dial location.
The LCD will display your chosen One 
Touch numbers with a l and Speed Dial 
numbers with a # (for example l006, 
#009).
ePress OK when you have finished 
adding numbers.
fDo one of the following:
Enter the name using the dial pad 
(up to 15 characters). Use the chart 
on Entering text in Appendix C of the 
Basic Users Guide to help you enter 
letters.
Press OK.
Press OK to store the Group without 
a name.
gIf you want to save a fax resolution along 
with the number, choose one of the 
options below:
To store the fax resolution, 
pressaorb to select Std, Fine, 
S.Fine or Photo.
Press OK.
Press OK if you do not want to 
change the default resolution.
hDo one of the following:
To store another Group for 
broadcasting, go to stepb.
To finish storing Groups for 
broadcasting, press Stop/Exit.
 
						

							Chapter 5
34
If you downloaded IFAX and E-mail options (MFC-7460DN and MFC-7860DW)
Options for Setting Up Groups5
The following chart shows the additional selections for setting up Group numbers after you 
download the IFAX and E-mail options for MFC-7460DN and MFC-7860DW.
1S.Fine does not appear if you add E-mail address in Step 4.
aPress Menu, 2, 3, 3.
bChoose the One Touch key or Speed 
Dial location where you want to store the 
Group.
Press a One Touch key.Press  (Address Book) and then 
enter the three-digit Speed Dial 
location.
Press OK.
cUse the dial pad to enter a Group 
number (1 to 8).
Press OK.
Step 1
Enter 
Group 
LocationStep 2
Enter 
Group 
Number Step 3
Select 
Registration 
TypeStep 4
Add Stored 
One Touch 
and Speed 
Dial 
Numbers 
to the 
GroupStep 5
Enter 
Group 
NameStep 6
Select  ResolutionStep 7
Select File 
type
One Touch 
or 
Speed Dial(1 to 8)Fax/IFAXFax 
Number or 
E-mail 
Address(Name) 
Press OK.Std, Fine, 
S.Fine
1, Photo—
Email 
Color PDFE-mail 
Address100dpi, 200dpi, 
300dpi, 600dpiPDF, SPDF
Email 
Color JPG100dpi, 200dpi, 
300dpi, 600dpi—
Email 
Color XPS100dpi, 200dpi, 
300dpi, 600dpi—
Email Gray 
PDF100dpi, 200dpi, 
300dpiPDF, SPDF
Email Gray 
JPG100dpi, 200dpi, 
300dpi—
Email Gray 
XPS100dpi, 200dpi, 
300dpi—
Email B&W 
PDF200dpi, 
200x100dpiPDF, SPDF
Email B&W 
TIFF200dpi, 
200x100dpi—