Brother MFC 425CN User Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 24
Cleaning the machine printer platen
■Be careful not to touch the paper feed star wheels or encoder 
film.
■Be sure to unplug the machine from the electrical socket before 
cleaning the printer platen.
■If ink is scattered on or around the printer platen be sure to wipe 
it off with a soft, dry, lint-free cloth.
Paper Feed Star Wheel
DO NOT TOUCH!Encoder Film
DO NOT TOUCH!
Printer Platen 
Clean Here
 

12 - 25   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the Paper Pick-up Roller 
1Unplug the machine and remove the Jam Clear Cover.
2Clean the Paper Pick-up Roller with isopropyl alcohol on a Q-tip 
(cotton swab).
3Re-insert the Jam Clear Cover.
 

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 26
Replacing the ink cartridges
Your machine is equipped with an ink dot counter. The ink dot 
counter automatically monitors the level of ink in each of the 4 
cartridges. When the machine detects an ink cartridge is running out 
of ink, the machine will notify you with a message on the LCD.
The LCD will inform you which ink cartridge is low or needs replacing. 
Be sure to follow the LCD prompts to replace the ink cartridges in the 
correct order.
Even...

12 - 27   TROUBLESHOOTING AND ROUTINE MAINTENANCE
4Remove the protective yellow caps.
5Each colour has its own correct position. Keep the ink cartridge 
in an upright position when you insert it into slot. Press down 
firmly on the ink cartridge until the hook snaps over it.
6Lift the scanner cover to release the lock. Gently push the 
scanner cover support down and close the scanner cover.
Do not touch the area shown in the illustration above.
If the protective yellow cap comes off when you open the...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 28
7If you replaced an ink cartridge while Near Empty was 
displayed on the LCD, the LCD may ask you to verify that it was 
a brand new one. Example: Did You Change Blck? 1.Yes 
2.No. For each new cartridge you installed, press 
1 on the dial 
pad to automatically reset the ink dot counter for that colour. If 
the ink cartridge you installed is not a brand new one, please be 
sure to select 
2.
WARNING
If ink gets in your eyes, irrigate them with water...

12 - 29   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Caution
■Do not remove ink cartridges if you do not need to replace them. 
If you do so, it may reduce the ink quantity and the machine will 
not know the quantity of ink left in the cartridge.
■Do not touch the cartridge insertion slots. If you do so, the ink 
may stain your skin.
■If ink stains your skin or clothing, wash with soap or detergent 
immediately.
■If you install an ink cartridge in the wrong colour position, you 
must clean the print head...

APPENDIX A   A - 1
A
Telephone Service for Australia
Telstra® FaxStream® Duet® (Distinctive Ringing)
Telstra® FaxStream® Duet® is an enhanced Public Switched 
Telephone Service (PSTS) offered by Telstra® that allows you to 
have an additional number on one phone line, with its own distinctive 
ring pattern. Telstra
® FaxStream® Duet® is a call handling feature 
that helps users distinguish voice and facsimile calls. With 
FaxStream
® Duet®, incoming calls to a fax number are announced 
by a different,...

A - 2   APPENDIX A
How does Telstra® FaxStream® Duet® Work?
Incoming calls to the voice number, will have the standard ring 
pattern of long, long tone, followed by a pause, repeated, while the 
new fax number will have a different ring pattern of three short bursts 
of ring, repeated at regular intervals.
When FaxStream
® Duet® is On and you receive a voice call all 
extension and external phones will ring with a standard ring pattern. 
The fax machine will ring on the third ring with a standard ring...

APPENDIX A   A - 3
Set the Distinctive Ringing to ON
1Press Menu/Set, 2, 0, 3.
The screen displays the current 
setting of this feature.
2Press ▲ or ▼ to select On (or Off).
3Press Menu/Set.
4Press Stop/Exit.
Caller ID (Caller IDentification)
Caller ID is a telephone service that allows the subscriber to see a 
display of the caller’s phone number or name as the telephone rings. 
It is a fast way to screen your calls. You can respond quickly to calls 
you missed, because Caller IDs are received and...

A - 4   APPENDIX A
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your 
Telephone Rings
As your telephone rings, the display shows you the caller’s phone 
number or name if the name has stored in the One-Touch and 
Speed-Dial. Once you pick up the handset, the caller’s ID 
disappears. You will see up to the first 16 characters of the number 
on the display.
* Depends on network Function.
The Caller ID is Stored in Your MFC Memory
The MFC can store a maximum of the last 30 incoming...