Brother MFC 297C User Manual

Troubleshooting and Routine Maintenance
101
B
dTurn the green knob on the protective 
yellow cap clockwise until it clicks to 
release the vacuum seal, then remove 
the cap (1).
 
 
eEach colour has its own correct position. 
Insert the ink cartridge in the direction of 
the arrow on the label.
 
fGently push the ink cartridge until it 
clicks, and then close the ink cartridge 
cover.
 
gThe machine will automatically reset the 
ink dot counter.
Note
• If you replaced an ink cartridge, for 
example...

102
CAUTION 
DO NOT take out ink cartridges if you do 
not need to replace them. If you do so, it 
may reduce the ink quantity and the 
machine will not know the quantity of ink left 
in the cartridge.
 
 
DO NOT touch the cartridge insertion slots. 
If you do so, the ink may stain your skin.
  
If ink gets on your skin or clothing, 
immediately wash it off with soap or 
detergent.
  
If you mix the colours by installing an ink 
cartridge in the wrong position, clean the 
print head several times after...

Troubleshooting and Routine Maintenance
103
B
dWipe the inside and outside of the paper 
tray with a soft cloth to remove dust.
 
eClose the paper tray cover and put the 
paper tray firmly back in the machine.
Cleaning the scanner glassB
aLift the document cover (1). Clean the 
scanner glass (2) and the white 
plastic (3) with a soft lint-free cloth 
moistened with a non-flammable glass 
cleaner.
 
b(MFC-290C and MFC-297C only)
In the ADF unit, clean the white bar (1) 
and the glass strip (2) with a soft...

104
Cleaning the machine printer 
platenB
WARNING 
Be sure to unplug the machine from the 
electrical socket before cleaning the printer 
platen.
 
aLift the scanner cover until it locks 
securely into the open position.
bClean the machine printer platen (1). 
Cleaning the paper pick-up 
rollerB
aPull the paper tray completely out of the 
machine.
bUnplug the telephone line cord first, and 
then unplug the machine from the 
electrical socket and open the Jam 
Clear Cover (1) at the back of the 
machine....

Troubleshooting and Routine Maintenance
105
B
Cleaning the print headB
To maintain good print quality, the machine 
will automatically clean the print head. You 
can start the cleaning process manually if 
there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line or blank text in the text or 
graphics on your printed pages. You can 
clean Black only, three colours at a time 
(Yellow/Cyan/Magenta), or all four colours at 
once.
Cleaning the print head consumes...

106
gThe LCD asks you if you want to start 
cleaning.
 
Start Cleaning?
 
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print 
head.
hAfter cleaning is finished, press 
Colour Start.
The machine starts printing the Print 
Quality Check Sheet again and then 
returns to stepd. 
iPress Stop/Exit.
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
colour. 
After replacing the ink cartridge, check 
the print quality....

Troubleshooting and Routine Maintenance
107
B
Checking the ink volumeB
You can check the ink that is left in the 
cartridge.
aPress Menu, 7, 3.
bThe LCD shows the ink volume.
cPress aorb to choose the colour you 
want to check.
dPress Stop/Exit.
Note
You can check the ink volume from your 
computer. (See Printing for Windows
® or 
Printing and Faxing for Macintosh
® in the 
Software Users Guide on the CD-ROM.)
 
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on...

108
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. Follow the instructions below to 
properly pack your machine. Damage caused 
to your machine during transit is not covered 
by your warranty.
CAUTION 
It is important to allow the machine to ‘park’ 
the print head after a print job. Listen 
carefully to the machine before unplugging 
it to make sure that all mechanical noise 
has stopped. Not allowing the machine to 
finish...

Troubleshooting and Routine Maintenance
109
B
gLift the scanner cover (1) to release the 
lock. Gently push the scanner cover 
support down (2) and close the scanner 
cover (3).
 
hWrap the machine in the bag and put it 
in the original carton with the original 
packing material.
 
iPack the printed materials in the original 
carton as shown below. Do not pack the 
used ink cartridges in the carton.
 
jClose the carton and tape it shut. 
2
1
3
 

110
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu keys. User-friendly 
programming helps you take full advantage of 
all the menu selections your machine has to 
offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu tableC...