Brother MFC 297C User Manual
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USER’S GUIDE MFC-250C MFC-290C MFC-297C Version 0 UK/IRE/GEN/SAF
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-250C, MFC-290C and MFC-297C (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this Users Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „may serve as confirmation of the purchase date of your product should you lose your receipt; and „may support an insurance claim by you in the event of product loss covered by insurance. © 2008 Brother Industries, Ltd.
i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii Table of Contents Section I General 1 General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide ................................................................... 3 Viewing Documentation ................................................................................... 3 Accessing Brother Support (For Windows ®) ......................................................... 5 MFC-290C Control panel overview........................................................................ 6 2 Loading paper and documents 8 Loading paper and other print media..................................................................... 8 Loading envelopes and post cards ................................................................ 10 Removing small printouts from the machine ................................................. 11 Printable area ................................................................................................ 12 Acceptable paper and other print media.............................................................. 13 Recommended print media ........................................................................... 13 Handling and using print media ..................................................................... 14 Choosing the right print media....................................................................... 15 Loading documents ............................................................................................. 17 Using the ADF (MFC-290C and MFC-297C only) ......................................... 17 Using the scanner glass ................................................................................ 17 Scannable area ............................................................................................. 18 3 General setup 19 Mode Timer.......................................................................................................... 19 Paper settings ...................................................................................................... 19 Paper Type .................................................................................................... 19 Paper Size ..................................................................................................... 19 Volume Settings................................................................................................... 20 Ring Volume .................................................................................................. 20 Beeper Volume .............................................................................................. 20 Speaker Volume ............................................................................................ 20 Automatic Daylight Savings Time ........................................................................ 21 LCD screen .......................................................................................................... 21 LCD Contrast ................................................................................................. 21 Sleep Mode ......................................................................................................... 21 4 Security features 22 TX Lock ............................................................................................................... 22 Setting and changing the TX Lock password ................................................ 22 Turning TX Lock on/off .................................................................................. 23
iv Section II Fax 5 Sending a Fax 26 Entering Fax mode .............................................................................................. 26 Faxing from the ADF (MFC-290C and MFC-297C only) .............................. 26 Faxing from the scanner glass ...................................................................... 26 Faxing Letter size documents from the scanner glass .................................. 27 Colour fax transmission ................................................................................. 27 Cancelling a fax in progress .......................................................................... 27 Broadcasting (Monochrome only) ........................................................................ 27 Cancelling a Broadcast in progress ............................................................... 28 Additional sending operations.............................................................................. 28 Sending faxes using multiple settings ........................................................... 28 Contrast ......................................................................................................... 29 Changing fax resolution ................................................................................. 29 Dual access (Monochrome only) ................................................................... 30 Real time transmission .................................................................................. 30 Overseas Mode ............................................................................................. 31 Checking and cancelling waiting jobs ............................................................ 31 Sending a fax manually ................................................................................. 31 Out of Memory message ............................................................................... 31 6 Receiving a Fax 32 Receive modes .................................................................................................... 32 Choosing the Receive Mode ......................................................................... 32 Using receive modes ........................................................................................... 33 Fax only ......................................................................................................... 33 Fax/Tel........................................................................................................... 33 Manual ........................................................................................................... 33 External TAD ................................................................................................. 33 Receive mode settings ........................................................................................ 34 Ring Delay ..................................................................................................... 34 F/T Ring Time (Fax/Tel mode only) ............................................................... 34 Fax Detect ..................................................................................................... 35 Additional receiving operations ............................................................................ 35 Printing a reduced incoming fax .................................................................... 35 Out of Paper Reception ................................................................................. 35 7 Telephone and External devices 36 Voice Operations ................................................................................................. 36 Tone or pulse ................................................................................................. 36 Fax/Tel mode ................................................................................................ 36 Telephone services.............................................................................................. 36 Setting the Telephone Line Type................................................................... 36 BT Call Sign (U.K. only)................................................................................. 37 Caller ID (U.K. and Ireland only) .................................................................... 38
v Connecting an external TAD (telephone answering device)................................ 39 Connections................................................................................................... 40 Recording an outgoing message (OGM) on an external TAD ....................... 40 Multi-line connections (PBX) ......................................................................... 40 External and extension telephones...................................................................... 41 Connecting an external or extension telephone ............................................ 41 Operation from extension telephones............................................................ 41 Using extension telephones (For U.K. only) .................................................. 41 Using a cordless external telephone ............................................................. 42 Using remote codes....................................................................................... 42 8 Dialling and storing numbers 44 How to Dial .......................................................................................................... 44 Manual dialling............................................................................................... 44 Speed Dialling ............................................................................................... 44 Search ........................................................................................................... 44 Fax Redial ..................................................................................................... 44 Storing numbers .................................................................................................. 45 Storing a pause ............................................................................................. 45 Storing Speed Dial numbers.......................................................................... 45 Changing Speed Dial numbers...................................................................... 45 Setting up groups for broadcasting................................................................ 46 Combining Quick Dial numbers ..................................................................... 46 9 Printing Reports 47 Fax reports........................................................................................................... 47 Transmission Verification Report................................................................... 47 Fax Journal (activity report) ........................................................................... 47 Reports ................................................................................................................ 48 How to print a report ...................................................................................... 48 Section III Copy 10 Making copies 50 How to copy ......................................................................................................... 50 Entering Copy mode ...................................................................................... 50 Making a single copy ..................................................................................... 50 Making multiple copies .................................................................................. 50 Stop copying .................................................................................................. 50 Copy options........................................................................................................ 51 Changing copy speed and quality ................................................................. 52 Enlarging or reducing the image copied ........................................................ 52 Making N in 1 copies or a poster (Page Layout) ........................................... 53 Sorting copies using the ADF (Monochrome only) (MFC-290C and MFC-297C only) ............................................................. 55 Adjusting Brightness and Contrast ................................................................ 55 Paper options ................................................................................................ 56
vi Section IV Direct Photo Printing 11 Printing photos from a memory card or USB Flash memory drive 58 PhotoCapture Center™ Operations..................................................................... 58 Printing from a memory card or USB Flash memory drive without a PC....... 58 Scanning to a memory card or USB Flash memory drive without a PC ........ 58 Using PhotoCapture Center™ from your computer ....................................... 58 Using a memory card or USB Flash memory drive ....................................... 58 Memory cards (MFC-290C and MFC-297C only) or a USB Flash memory drive folder structure .................................................................................. 59 Getting started ..................................................................................................... 60 How to print from a memory card or USB Flash memory drive ........................... 61 Print Index (Thumbnails) ............................................................................... 61 Printing Photos .............................................................................................. 62 DPOF printing ................................................................................................ 63 PhotoCapture Center™ print settings .................................................................. 64 Print speed and quality .................................................................................. 64 Paper Options................................................................................................ 64 Adjusting Brightness and Contrast ................................................................ 64 Cropping ........................................................................................................ 65 Borderless printing ......................................................................................... 65 Date Print....................................................................................................... 65 Scan to a memory card or USB Flash memory drive .......................................... 66 Changing the image quality ........................................................................... 66 Changing the monochrome file format .......................................................... 67 Changing the colour file format...................................................................... 67 Understanding the Error Messages ..................................................................... 67 12 Printing photos from a camera 68 Printing photos directly from a PictBridge camera ............................................... 68 PictBridge requirements ................................................................................ 68 Setting your digital camera ............................................................................ 68 Printing Images.............................................................................................. 69 DPOF printing ................................................................................................ 69 Printing photos directly from a digital camera (without PictBridge)...................... 70 Printing Images.............................................................................................. 70 Understanding the Error Messages ..................................................................... 71 Section V Software 13 Software features 74
vii Section VI Appendixes A Safety and Legal 76 Choosing a location ............................................................................................. 76 To use the machine safely................................................................................... 77 Important safety instructions.......................................................................... 81 IMPORTANT - For your safety ...................................................................... 82 Radio interference ......................................................................................... 83 EU Directive 2002/96/EC and EN50419........................................................ 83 International ENERGY STAR ® Compliance Statement ................................ 83 Legal limitations for copying ................................................................................ 84 Trademarks.......................................................................................................... 85 B Troubleshooting and Routine Maintenance 86 Troubleshooting ................................................................................................... 86 If you are having difficulty with your machine ................................................ 86 Dial Tone detection........................................................................................ 91 Telephone line interference ........................................................................... 91 Error and maintenance messages ....................................................................... 92 Transferring your faxes or Fax Journal report ............................................... 96 Document jam (MFC-290C and MFC-297C only) ......................................... 96 Printer jam or paper jam ................................................................................ 97 Routine maintenance ......................................................................................... 100 Replacing the ink cartridges ........................................................................ 100 Cleaning the outside of the machine ........................................................... 102 Cleaning the scanner glass ......................................................................... 103 Cleaning the machine printer platen ............................................................ 104 Cleaning the paper pick-up roller................................................................. 104 Cleaning the print head ............................................................................... 105 Checking the print quality ............................................................................ 105 Checking the print alignment ....................................................................... 106 Checking the ink volume ............................................................................. 107 Machine Information .......................................................................................... 107 Checking the serial number ......................................................................... 107 Packing and shipping the machine .................................................................... 108 C Menu and Features 110 On-screen programming .................................................................................... 110 Menu table ................................................................................................... 110 Memory storage........................................................................................... 110 Menu keys ......................................................................................................... 110 Menu Table........................................................................................................ 112 Entering Text ..................................................................................................... 119
viii D Specifications 120 General .............................................................................................................. 120 Print media......................................................................................................... 122 Fax ..................................................................................................................... 123 Copy .................................................................................................................. 125 PhotoCapture Center™ ..................................................................................... 126 PictBridge .......................................................................................................... 127 Scanner ............................................................................................................. 128 Printer ................................................................................................................ 129 Interfaces ........................................................................................................... 130 Computer requirements ..................................................................................... 131 Consumable items ............................................................................................. 132 E Glossary 133 FIndex 137