Brother MFC 297C User Manual

Safety and Legal
81
A
 
When using your telephone equipment, basic safety precautions should always be followed to 
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink 
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric 
shock from lightning. 
3 DO NOT use this product to...

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12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service 
Personnel under the following conditions: 
„If liquid has been spilled into the product.
„If the product has been exposed to rain or water.
„If the product does not operate normally when the operating instructions are followed, 
adjust only those controls that are covered by the operating instructions. 
Incorrect adjustment of other controls may result in damage and will often require extensive 
work by...

Safety and Legal
83
A
Radio interferenceA
This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the 
machine to a computer, ensure that you use a USB cable which does not exceed 2.0 meters in 
length.
EU Directive 2002/96/EC and EN50419A
 
This equipment is marked with the above recycling symbol. It means that at the end of the life of 
the equipment you must dispose of it separately at an appropriate collection point and not place 
it in the normal domestic unsorted waste...

84
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list.We suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
„Money
„Bonds or other certificates of indebtedness
„Certificates of Deposit
„Armed Forces Service or Draft papers.
„Passports...

Safety and Legal
85
A
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the 
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of...

86
B
TroubleshootingB
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips. 
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No printout Check the interface cable connection on...

Troubleshooting and Routine Maintenance
87
B
White horizontal lines appear in text 
or graphics.Clean the print head. (See Cleaning the print head on page 105.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print 
media on page 13.) 
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 105.)
Characters and lines are stacked. Check the printing alignment. (See Checking the print...

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Printed pages are not stacked 
neatly.Make sure you are using the paper support flap. (See Loading paper and other 
print media on page 8.)
Machine does not print from 
Adobe
® Illustrator®.Try to reduce the print resolution. (See Printing for Windows
® or Printing and 
Faxing for Macintosh
® in the Software Users Guide on the CD-ROM.)
Printing Received Faxes
DifficultySuggestions
Condensed print and white streaks 
across the page or the top and 
bottom of sentences are cut off.You probably had a bad...

Troubleshooting and Routine Maintenance
89
B
Sending Faxes
DifficultySuggestions
Cannot send a fax Check the line cord connection. 
Make sure that the Fax   key is illuminated. (See Entering Fax mode 
on page 26.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports 
on page 48.)
Transmission Verification Report 
says ‘Result:NG’ or 
‘Result:ERROR’.There is probably temporary noise or static on the line. Try...

90
Menu Setting Difficulties
DifficultySuggestions
The machine beeps when you try to 
access the Setup Receive menu.If the Fax   key is not illuminated, press it to turn on Fax mode. The Setup 
Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
DifficultySuggestions
Cannot make a copy
Make sure that the Copy   key is illuminated. (See Entering Copy mode 
on page 50.)
Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See...