Brother MFC 295CN User Manual

Troubleshooting and Routine Maintenance
117
B
dTurn the green knob on the protective 
yellow cap clockwise until it clicks to 
release the vacuum seal, then remove 
the cap (1).
 
 
eEach color has its own correct position. 
Insert the ink cartridge in the direction of 
the arrow on the label.
 
fGently push in the ink cartridge until it 
clicks, and then close the ink cartridge 
cover.
 
gThe machine will automatically reset the 
ink dot counter.
Note
• If you replaced an ink cartridge, for 
example...

118
IMPORTANT
• DO NOT take out ink cartridges if you do 
not need to replace them. If you do so, it 
may reduce the ink quantity and the 
machine will not know the quantity of ink 
left in the cartridge.
• DO NOT touch the cartridge insertion 
slots. If you do so, the ink may stain your 
skin.
• If ink gets on your skin or clothing 
immediately wash it off with soap or 
detergent. 
• If you mix the colors by installing an ink 
cartridge in the wrong position, clean the 
print head several times after...

Troubleshooting and Routine Maintenance
119
B
dWipe the inside and outside of the paper 
tray with a dry, lint-free soft cloth to 
remove dust.
 
eClose the output paper tray cover and 
put the paper tray firmly back in the 
machine.
Cleaning the scannerB
aLift the document cover (1). Clean the 
scanner glass (2) and the white 
plastic (3) with a soft, lint-free cloth 
moistened with a non-flammable glass 
cleaner.
 
b(MFC-295CN only)
In the ADF unit, clean the white bar (1) 
and the glass strip (2) with...

120
Cleaning the machine’s 
printer platenB
CAUTION 
Be sure to unplug the machine from the AC 
power outlet before cleaning the printer 
platen to avoid electrical shock.
 
aLift the scanner cover until it locks 
securely in the open position.
bClean the machine’s printer platen (1) 
and the area around it, wiping off any 
scattered ink with a soft, dry lint-free 
cloth.
 
Cleaning the paper pick-up 
rollersB
aPull the paper tray completely out of the 
machine.
bUnplug the machine from the AC power...

Troubleshooting and Routine Maintenance
121
B
Cleaning the print headB
To maintain good print quality, the machine 
will automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line in the text or graphics or 
blank text on your printed pages. You can 
clean Black only, three colors at a time 
(Yellow/Cyan/Magenta), or all four colors at 
once.
Cleaning the print...

122
gThe LCD asks you if you want to start 
cleaning.
 
Start Cleaning?
 
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print 
head.
hAfter cleaning is finished, press 
Color Start.
The machine starts printing the Print 
Quality Check Sheet again and then 
returns to stepd. 
iPress Stop/Exit.
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
color. 
After replacing the ink cartridge, check 
the print quality. If...

Troubleshooting and Routine Maintenance
123
B
eFor 600 dpi, press the number of the test 
print that most closely matches the 
number 0 sample (1-8).
 
600dpi Adjust
 
Select Best #5
fFor 1200 dpi, press the number of the 
test print that most closely matches the 
number 0 sample (1-8).
 
1200dpi Adjust
 
Select Best #5
gPress Stop/Exit.
Checking the ink volumeB
You can check the ink that is left in the 
cartridge.
aPress Menu, 8, 3.
bThe LCD shows the ink volume.
cPress aorb to choose the color you...

124
How to reset the machineB
aPress Menu, 0, 7.
bPress a or b to choose the reset you 
want.
Press OK.
cPress 1 to reset the machine or press 2 
to exit from the reset function.
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. If you do not pack the machine 
properly, any damage that may occur in 
transit will not be covered by your warranty.
IMPORTANT
It is important to allow the machine to 
‘park’ the print head after a print...

Troubleshooting and Routine Maintenance
125
B
IMPORTANT
• Make sure that the plastic tabs on both 
sides of the green protective part (1) have 
securely clicked into place (2).
• If you are not able to find the green 
protective part, DO NOT remove the ink 
cartridges before shipping. It is essential 
that the machine be shipped with either 
the green protective part or the ink 
cartridges in position. Shipping without 
them will cause damage to your machine 
and may void your warranty.
 
dUnplug the...

126
iPack the machine and the printed 
materials in the original carton with the 
original packing material as shown 
below. Do not pack the used ink 
cartridges in the carton.
Note
If you are returning your machine to 
Brother as part of the Exchange Service, 
pack only the machine. Keep all separate 
parts and printed materials to use with 
your ‘Exchange’ machine.
 
 
jClose the carton and tape it shut.