Brother Laserprinter Hl 1230 1440 1450 1470n User Guide

							CHAPTER 5 ROUTINE MAINTENANCE
5–9
™ 
Change Drum Message
If the Drum LED is on, it means the drum unit is near the end of its life.  We
recommend that you replace the drum unit with a new one before there is a
noticeable deterioration in the print quality.
Ready
Alarm Paper
Toner
Data
Drum
!  Caution
•  While removing the drum unit, handle it carefully because it may contain toner.
•  You should clean the printer when you replace the drum unit.  See “Cleaning” in
this chapter. 
						

							CHAPTER 5 ROUTINE MAINTENANCE
5–10
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Follow these steps to replace the drum unit.  You can also view the drum unit
replacement method in the instructional movie on the supplied CD-ROM:
1.
 Open the front cover.
2. Pull out the drum unit assembly.
!Caution
We recommend that you place the Drum unit assembly on a piece of disposable
paper or cloth in case you accidentally spill or scatter toner.
To prevent damage to the printer from static electricity, do not touch the electrodes
shown below. 
						

							CHAPTER 5 ROUTINE MAINTENANCE
5–11
3. While pressing the lock lever, pull the toner
cartridge out of the drum unit assembly.
!Caution
Handle the toner cartridge carefully.  If toner scatters on your hands or clothes,
immediately wipe or wash it off with cold water.
✏ Note
3Discard the used drum unit according to local regulations.  Be sure to seal up the
drum unit tightly so that toner powder does not spill out of the unit.
4. Unpack the new drum unit.
!Caution
Wait to unpack a drum unit until immediately before you install it in the printer.  If an
unpacked drum unit is subjected to excessive direct sunlight or room light, the unit
may be damaged.
5. Install the toner cartridge into the new drum unit
until you hear it lock into place with a click.
When the toner cartridge is installed correctly,
the lock lever is lifted automatically.
!Caution
Make sure you install the toner cartridge correctly, or it may separate from the drum
unit. 
						

							CHAPTER 5 ROUTINE MAINTENANCE
5–12
6. Re-install the drum unit assembly in the printer.
Make sure that the printer is turned on, the front cover
is open and the Drum and Alarm LEDs are
illuminated.
 
7. Reset the drum counter referring to the instructions supplied with the new drum
unit.
!Caution
•  The Drum LED indication does not disappear until you reset the drum counter.
•  Do not reset the drum counter when you replace only the toner cartridge.
8. Close the front cover.
9. Make sure that the Drum LED is now off.
!Caution
We recommend that you clean the printer when you replace the toner cartridge.
See “Cleaning” in this chapter. 
						

							CHAPTER 5 ROUTINE MAINTENANCE
5–13
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Clean the printer exterior and interior routinely.  If printouts are stained with toner,
clean the printer interior and drum unit.
See the Maintenance Tutorial section in the supplied CD-ROM.  You can see the
instructional movie.
1.  You can see how to clean the scanner window.
2.  You can see how to clean the corona wire in the drum unit.
1
2 
						

							CHAPTER 5 ROUTINE MAINTENANCE
5–14
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You need to replace the maintenance parts periodically to maintain print quality.
The units listed below should be replaced after printing the following number of
pages.
Item Approximate Life To Purchase Replacement
Fixing unit50,000 pages * Call Customer Support
Separator pad holder assy50,000 pages * Call Customer Support
Pick up roller assy50,000 pages * Call Customer Support
* The actual number of printed pages may vary depending on your average type of
print job and paper.  The figures quoted are based upon 5% coverage per page. 
						

							CHAPTER 6 TROUBLESHOOTING
6-1
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First, check the following:
•  The power plug is connected correctly and the printer is turned on.
•  All of the protective parts have been removed.
•  The toner cartridge and drum unit are installed correctly.
•  The front cover is fully closed.
•  Paper is inserted correctly into the paper cassette.
•  The interface cable is securely connected between the printer and computer.
•  The correct driver for the printer is installed and selected.
•  The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, please find your
problem in the following list and then go to the section listed.
Printer LED is blinking
See “CONTROL PANEL” in Chapter 3.
Status Monitor Error Message appears
See “Error Messages in the Status Monitor” in this chapter.
Printer printed “Error Message”
See “Error Message Printouts” in this chapter.
Paper handling
See “Paper Handling” or “Paper Jams and How to Clear Them” in this
chapter.
Other Problems
See “Other Problems” in this chapter.
Pages are printed, however there are problems with:
Print quality
See ”Improving the Print Quality” in this chapter.
Printout is incorrect
See “How to Print Correctly” in this chapter. 
						

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The Status Monitor will report problems with the printer.  Take the corrective actions
listed in the following table for the error message that the Status Monitor reports.
Error message Action
COVER OPEN
•  Close the front cover of the printer.
MEMORY FULL
•  Press the control panel button to print the data remaining in the
printer.
•  Reduce the print resolution or reduce the complexity of your
document.
(For HL-1440, HL-1450 and HL-1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM memory.  See “Installing Additional Memory” in Chapter
4.
NO PAPER or
MISFEED•  The paper cassette may be out of paper or not properly
installed.  If it is empty, load a new stack of paper into the paper
cassette.
•  If there is paper in the paper cassette, make sure it is straight.
If the paper is curled, straighten it before printing.  Sometimes it
is helpful to remove the paper, turn the stack over and put it
back in the paper cassette.
•  Reduce the amount of paper in the paper cassette, and then try
again.
•  Make sure you use paper that meets Brother’s recommended
paper specifications.  See “What Kind of Paper can I Use?” in
Chapter 1.
PAPER JAM
• See “Paper Jams and How to Clear Them“ in this chapter.
PRINT OVERRUN
•  Press the control panel button to print the data remaining in the
printer.
•  If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
(For HL-1440, HL-/1450 and HL-/1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM.  See “Installing Additional Memory” in Chapter 4.  Set
page protection to ON by using the supplied Windows driver or
RPC program.
•  Change the following settings in the supplied Windows driver
and try again.  The best combination of settings below will vary
depending on your document.
Graphics Mode
True Type
TM mode
Use Printer True TypeTM Fonts 
						

							CHAPTER 6 TROUBLESHOOTING
6-3
Error message Action
RESOLUTION ADAPTED
(The printer has printed
the document at a reduced
resolution.)•  Reduce the complexity of your document before you print to
prevent automatic reduction of the resolution.
(For HL-1440, HL-1450 and HL-1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM memory.  See “Installing Additional Memory” in Chapter
4.
TONER EMPTY
• See “Replacing the Toner Cartridge” in Chapter 5.
TONER LOW
•  Purchase a new toner cartridge and have it ready for when the
Toner Empty status is indicated.
FUSER MALFUNCTION
•  Turn the power switch off, wait a few seconds and then turn it
on again.
•  Leave the printer for 10 minutes with the power on.  If the error
occurs again, consult your dealer.
LASER BD
MALFUNCTION
SCANNER MALFUNCTION
D-RAM ERROR
NV-RAM ERROR
MAIN MOTOR ERROR
ENGINE INTERFACE
ERROR•  Turn the power switch off, wait a few seconds and then turn it
on again.  If the error occurs again, consult your dealer. 
						

							CHAPTER 6 TROUBLESHOOTING
6-4
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The printer will report problems by printing an error message as defined in the
following table.  Take the corrective actions for the error message.
Error message Action
MEMORY FULL
•  Press the control panel button to print the data remaining in the
printer.
•  Reduce the print resolution or reduce the complexity of your
document.
(For HL-1440, HL-1450 and HL-1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM.  See “Installing Additional Memory” in Chapter 4.
PRINT OVERRUN
•  Press the control panel button to print the data remaining in the
printer.
•  If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
(For HL-1440, HL-1450 and HL-1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM.  See “Installing Additional Memory” in Chapter 4.
•  Set page protection to ON by using the supplied Windows driver
or RPC program.
•  Change the following settings in the supplied Windows driver
and try again.  The best combination of settings below will vary
depending on your document.
Graphics Mode
True Type
TM mode
Use Printer True TypeTM Fonts
RESOLUTION ADAPTED
(The printer has printed
the document at a reduced
resolution)•  Reduce the complexity of your document before you print to
prevent automatic reduction in the resolution.
(For HL-1440, HL-1450 and HL-1470N Users)
•  Expand the printer memory by adding a commercially available
SIMM.  See “Installing Additional Memory” in Chapter 4.