Brother HL 7050N User Manual
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6 - 23 TROUBLESHOOTING HL7050_US_UG_FM5.5 Improving the print quality This section provides information on the following topics: Examples of poor print qualityRecommendation Faint print■Check the printers environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. See Positioning the printer in Chapter 1. ■If the whole page is too light, the Toner Save Mode may be on. Turn off Toner Save Mode in the printer Properties tab of the driver. ■Try using a new...
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TROUBLESHOOTING 6 - 24 HL7050_US_UG_FM5.5 Hollow print■Make sure that you use paper that meets our specifications. See What kind of paper can I use? in Chapter 1. ■Choose Thick paper mode in the printer driver, or use thinner paper than you are currently using. ■Check the printers environment because conditions such as high humidity can cause hollow print. See Positioning the printer in Chapter 1. Page skewed■Make sure the paper or other print media is loaded properly in the paper tray and that the...
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6 - 25 TROUBLESHOOTING HL7050_US_UG_FM5.5 Black lines down the page Printed pages have toner stains stripes down the page. ■The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge in Chapter 5. ■You may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure to return the blue tab to the Home position ( ). See Cleaning the corona wire in Chapter 5. Black spots Black spots at 108 mm (4.25 in.)...
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TROUBLESHOOTING 6 - 26 HL7050_US_UG_FM5.5 White lines down the page■You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning the inside of the printer or the Maintenance Tutorial video on the supplied CD-ROM. Black toner marks across the page■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit in Chapter 5. White Spots on black text and graphics at 94mm (3.7 in.) intervals ■The drum unit may be damaged. Put in a new drum unit. See...
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6 - 27 TROUBLESHOOTING HL7050_US_UG_FM5.5 Solving print problems ProblemRecommendation The printer prints unexpectedly or it prints garbage data.■Make sure the printer cable is not too long. We recommend that you use a parallel cable that is less than 1.8 metres (6 feet) long. ■Make sure that the printer cable is not damaged or broken. ■If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■Check that you have chosen the...
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TROUBLESHOOTING 6 - 28 HL7050_US_UG_FM5.5 Other problems Printing with the serial interface ProblemRecommendation The printer cannot print at all. Your PC shows the following error message: There was an error writing to LPT1: (or BRUSB) for the printer.■Check that the printer cable is not damaged or broken. ■If you have an interface-switching device, make sure that you choose the correct printer. ProblemRecommendation Cannot print from application software.■If you are using a serial...
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6 - 29 TROUBLESHOOTING HL7050_US_UG_FM5.5 Printing from DOS Printer HDD (Hard Disk Drive) ProblemRecommendation Cannot print from application software■Check that the DOS application software interface settings match those of your printer. For example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1. ■Check if the printer has any printer alarms. ■Check that you have chosen the appropriate printer in your application software. ■If the...
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TROUBLESHOOTING 6 - 30 HL7050_US_UG_FM5.5 BR-Script 3 ProblemRecommendation The printer cannot print. If IGNORE DATA appears on the LCD, please do the following: 1. Reset the printer. [Press - twice, then press Set twice and finally press Go.] 2. Turn off ERROR PRINT in BR-SCRIPT3 mode. [Press + five times, then press Set and then -, now press Set twice, select ERROR PRINT = OFF and press Set and finally press Go.] 3. If the printer prints out the error message page which says ERROR NAME;...
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A - 1 HL7050_US_UG_FM5.5 Appendix Printer specifications Printing Print methodElectrophotography by semiconductor laser-beam scanning LaserWave length: 780 nm Pulse duration: 17 ns Output: 15 mW max. ResolutionWindows ® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP1200 x 1200 dpi 600 x 600 dpi 300 x 300 dpi DOS 600 x 600 dpi Mac ® OS 1200 x 1200 dpi 600 x 600 dpi 300 x 300 dpi Print speed28 pages per minute for Europe and other countries (1200, 600 or 300 dpi / A4 size) 30 pages per...