Brother Hl 5270dn User Manual
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6. Routine Maintenance 83 fPut the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. CAUTION Make sure that you put in the toner cartridge properly, or it may separate from the drum unit. gPut the drum unit and toner cartridge assembly back in the printer. hClose the front cover.
6. Routine Maintenance 84 Replacing periodic maintenance parts You need to replace the periodic maintenance parts regularly to maintain print quality. You should replace the parts listed below after printing the following number of pages. 1Paper feeding kit for MP tray means the paper pick up roller and the separation plate. 2Paper feeding kit for Tray 1, Tray 2 and Tray 3 means the paper feed roller, separation roller, separation pad and separation pad spring. 3At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and paper you use. LCD MessageLCD DescriptionApproximate LifeTo Buy Replacement REPLACE PF KITMP Paper feeding kit for MP tray 1100,000 pages 3Call Brother Customer Service REPLACE PF KIT 1 Paper feeding kit for Tray 1 2100,000 pages 3Call Brother Customer Service REPLACE PF KIT 2 Paper feeding kit for Tray 2 2100,000 pages 3Call Brother Customer Service REPLACE PF KIT 3 Paper feeding kit for Tray 3 2100,000 pages 3Call Brother Customer Service REPLACE FUSERFuser unit 100,000 pages 3Call Brother Customer Service REPLACE LASERLaser unit 100,000 pages 3Call Brother Customer Service
6. Routine Maintenance 85 Cleaning Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth. Cleaning the outside of the printer CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer. DO NOT use cleaning materials that contain ammonia. aTurn off the printer power switch and then unplug the printer. bPull the paper tray completely out of the printer.
6. Routine Maintenance 86 cWipe the outside of the printer with a dry, lint-free cloth to remove dust. dRemove anything that is stuck inside the paper tray. eWipe the inside of the paper tray with a dry, lint-free cloth to remove dust. fPut the paper tray back in the printer. gPlug the printer back in, and then turn on the power switch. Cleaning the inside of the printer aTurn off the printer power switch and then unplug the printer.
6. Routine Maintenance 87 bPress the front cover release button and then open the front cover. cTake out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
6. Routine Maintenance 88 Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration. dWipe the scanner window with a dry, lint-free cloth. ePut the drum unit and toner cartridge assembly back in the printer. fClose the front cover. gPlug the printer back in, and then turn on the power switch.
6. Routine Maintenance 89 Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: aPress the front cover release button and then open the front cover. bTake out the drum unit and toner cartridge assembly. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
6. Routine Maintenance 90 cClean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. CAUTION Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. dPut the drum unit and toner cartridge assembly back in the printer. Close the front cover. 1
91 7 You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com . Identifying your problem First, check the following: „The AC power cord is connected properly and the printer is turned on. „All of the protective parts have been removed. „The toner cartridge and drum unit are installed properly. „The front and back covers are fully closed. „Paper is inserted properly in the paper tray. „The interface cable is securely connected to the printer and the computer. „The correct driver for the printer has been chosen and is installed. „The PC is set up to connect to the correct printer port. Printer does not print: If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below. „LCD Messages See LCD messages on page 92. „Printer printed an Error Message See Error message printout on page 94. „Paper handling See Paper handling on page 95 and Paper jams and how to clear them on page 96. „Other problems See Other problems on page 112. Pages are printed, but there are problems with: „Print quality See Improving the print quality on page 105. „Printout is incorrect See Solving print problems on page 111. Troubleshooting
7. Troubleshooting 92 LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Use the table below to identify and clear the error message. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. Note The LCD names for the paper trays are as follows. • Standard paper tray: TRAY1 • Multi-purpose tray: MP • Optional Lower tray: TRAY2 or TRAY3 Error message Error messageAction BUFFER ERRORCheck the Interface settings. CARTRIDGE ERRORTake out the drum unit assembly and put it back into the printer again. DIMM ERRORRe-install the DIMM correctly.Turn off the printer. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. DOWNLOAD FULLAdd more memory. See Installing extra memory on page 71. DUPLEX DISABLEDClose the back cover of the printer and put the duplex tray back in. DUST ON DRUMOpen the front cover. Take out the drum unit and toner cartridge assembly. Gently slide the blue tab of the drum unit across several times. FONT FULLAdd more memory. See Installing extra memory on page 71. FRONT COVER OPENClose the front cover of the printer. FUSER COVER OPENClose the fuser cover located behind the back cover of the printer. JAM XXXCarefully pull out the jammed paper from the area shown in Paper jams and how to clear them on page 96. MANUAL FEEDPut the same size of paper in the MP tray as is shown on the LCD. If the printer is paused, press Go. MEMORY FULLAdd more memory. See Installing extra memory on page 71 and Solving print problems on page 111. NO PAPERPut paper in the empty tray. If the error was not cleared when you put paper in the tray, match the size of the paper that you selected in the application with the TRAY SIZE or set the TRAY SIZE to ANY using the control panel.