Brother HL 2700CN User Manual

6 - 18   TROUBLESHOOTING
Toner scatter or toner stain 1) Identify the color causing the problem and replace that toner cartridge.
2) Replace the OPC belt cartridge.
The color of your printouts are not 
what you expected1) Check that the toner cartridges are installed properly.
2) Check that the toner cartridges are not empty.
3) Perform the calibration. see 3-11.
4) Adjust the color by using the custom setting in the driver and by using 
the control panel. Colors the printer can display and colors you...

TROUBLESHOOTING   6 - 19
If the same problem occurs again, call your dealer or Brother Customer Service.
Wrinkle 1) Change to a recommended type of paper, and then check that the 
problem is solved.
2) Check that the back cover is closed properly.
3) Check that the transfer roller is installed properly.
4) Check that the fusing unit is installed properly.
5) Replace the fusing unit.
Mixed color image 1) Check that the front cover is closed properly.
2) Check that the toner cartridges are installed...

6 - 20   TROUBLESHOOTING
Q & A
You may occasionally encounter a difficulty with your HL-2700CN printer. This section contains 
frequently asked questions and the answers. Find your question below, and then follow the 
recommended steps. You can correct most problems yourself.
Setting up the printer hardware
QuestionRecommendation
The printer does not come on. Check the following:
■The printer is securely plugged into the AC power outlet/socket.
■The power source is active.
■The power switch is on.
The...

TROUBLESHOOTING   6 - 21
Setting up the printer
QuestionRecommendation
I cannot print from my 
application software.■Make sure that the supplied Windows® printer driver is installed properly and 
selected in your application software.
I cannot print the entire page.■Check that the size of paper in the feeder is the same as the paper size you 
selected in your application or in the printer driver.
■Check that the interface cable is connected to the printer and computer 
securely.
Computer indicates a...

6 - 22   TROUBLESHOOTING
Paper handling
QuestionRecommendation
The printer does not feed 
paper.■Check to see if the Alarm LED is on. If so, the paper tray may be out of paper 
or not properly inserted. If it is empty, put a new stack of paper in the paper 
tray.
■If there is paper in the paper tray, make sure that it is straight. If the paper is 
curled, you should straighten it before printing. Sometimes it is helpful to 
remove the paper, turn the stack over, and then put it back in the paper tray....

TROUBLESHOOTING   6 - 23
Printing
QuestionRecommendation
The printer prints 
unexpectedly or it prints 
incorrect characters.■Cancel the print job from your computer. Then, turn the printer off and on, or 
reset the printer and try your print job again. 
■Make sure your application software is properly set up to use this printer. 
Check the printer driver settings or printer settings in your application 
software.
The computer hangs up when 
the printer starts printing, or an 
application error...

A - 1   APPENDIX
A
Printer specifications
Printing
Appendix
Print method Electrophotography by semiconductor laser beam scanning
Laser Wavelength 780 nm
Output 5 mW max.
Resolution 600 dpi class
600 dpi class with CAPT
600 x 600 dpi 
600 x 600 dpi with CAPT (The resolution can be enhanced to 2400 dpi class by using 
CAPT (Color Advanced Photoscale Technology) and Brother exclusive HRC (High 
Resolution Control))
Print speed Standard Up to 31 ppm (A4/Letter size in monochrome)
UP to 8 ppm (A4/Letter size...

APPENDIX   A - 2
Features
CPU MIPS TMPR4955 (300 MHz)
Emulation Automatic emulation selection
PCL5C and PCL 6
BR-Script3 
HP-GL
EPSON FX850
IBM Proprinter XL
Interface Automatic interface selection among IEEE 1284 Parallel, 10/100BASE-TX Ethernet,
Hi-Speed USB 2.0
Network conectivity Interface 10/100 Base TX Ethemet (Auto Negotiation) 
Protocol TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS,
DNS, LPR/LPD, Custom Raw Port/Port9100, POP3/SMTP, SMB 
Print, IPP, FTP, SSDP, TELNET, SNMP, HTTP,...

A - 3   APPENDIX
Electrical and mechanical
Power Source U.S.A. and Canada AC 120 V, 50/60 Hz
Europe and Australia AC 220 to 240 V, 50/60 Hz
Power consumption Printing (Average) 670 W or less
Stand-by 200 W or less
Stand-by in sleep mode 35 W or less
Noise Printing LWAd = 6.6 bels or less
Stand-by LWAd = 5.4 bels or less
Temperature Operating 10 to 32.5°C (50°F to 90.5°F)
Non-operational 5 to 35°C (41°F to 95°F)
Storage 0 to 35°C (38°F to 95°F)
Humidity Operating 20 to 80% (without condensation)
Storage...

APPENDIX   A - 4
Paper specifications
Paper handling
Media specifications
Paper inputStandard paper tray (Tray 1) Up to 250 sheets of 75 g/m2 (20 lb) 
Optional lower tray (Tray 2) Up to 530 sheets of 75 g/m
2 (20 lb)
Optional legal tray (Tray 1) Up to 250 sheets of 75 g/m
2 (20 lb)
Paper outputFace-down print delivery Up to 250 sheets of 75 g/m
2 (20 lb)
Media typesStandard paper 
trayPlain paper, Envelopes, Transparencies, Labels, Thick paper
Optional lower 
trayPlain paper, Thick paper
Optional legal...