Brother He 1 Manual

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The upper thread 
breaks. There are knots or tangles in the 
thread.
Remove any knots or tangles.
-
The upper thread tension is too 
tight. Loosen the upper th
read tension. page 63
The thread is tangled, for example, 
in the bobbin case. Remove the tangled thread. If the 
thread is tangled in the bobbin case, 
clean the race. 
page 74
The needle is bent or blunt.  Replace the...

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The thread tension is incorrect. The thread tension is incorrect.
Adjust the tension of the upper thread 
and the bobbin thread. page 63, 
page 64
A bobbin designed specifically for 
this machine is not used. Incorrect bobbins will not work 
properly. Only use a bobbin 
designed specifically for this 
machine.
page 29
The upper thread is 
too tight. The bobbin thread is incorrectly 
installed....

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Embroidery unit 
does not move. No pattern selected. Select a pattern. page 50
The embroidery unit is not set up 
correctly.
Set the embroidery unit up correctly. page 19
Embroidery not 
neatly done. The fabric is not fully stretched on 
the embroidery frame. The fabric 
is loose.
Stretch the fabric properly on the 
embroidery frame.
page 44
No stabilizer material is attached....

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Error messages
When erroneous operations are performed messages and advice on operation will be displayed on the 
LCD. Follow what is displayed. If you press  or do the operation correctly while the error 
message is displayed, the message disappears.
NoError MessageProbable Cause
1 There is a possibility that the data for the selected pattern is corrupted.
2 The start/stop butt
on was pressed at a...

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9 You pressed the back key or the embroidery key when a pattern was 
selected.
10 You tried to select an embroidery 
pattern or change the layout when 
the needle was down. 
The machine is turned  on while the needle is lowered and the 
embroidery unit is attached.
11 You tried to initialize the embroidery unit with the embroidery foot 
lowered.
12 When 13 or more patterns are...

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18When the embroidery unit is attached.
19 You tried to set a number of characters that will not fit within the frame.
20 The upper thread has become tangled around the bobbin case, and the 
needle is bent and hitting the needle
 plate, etc., so the machine stops 
(refer to page 78).
21 An Embroidery Memory Card that
 may not compatible with your 
machine has been inserted. 
 Certain licensed...

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Adjusting the LCD
If nothing appears in the  LCD when the machine is 
turned on, the brightness of the LCD is either too light 
or too dark. In such a cas e, perform the following 
operation.
aTurn off the machine.
bTurn on the machine while pressing any of the 
operation panel keys except  (Help key).
c  Press   or  .
dTurn off the machine,  then turn it on again.
Operation...

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Upgrading Your Machines Software
You can use a computer to download software upgrades for your machine.
Visit our website at http://solutions.brother.com for notification of available updates.
Note
zBe sure to download the upgrade file for this model fr om our web site. An upgrade file for any different 
model cannot be downloaded.
z Refer to the Changing the machine settings (page 23)  for how to...

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Index
A
accessories ................................................................. 8, 9
adjusting layout
 ............................................................ 61
adjusting thread tension
 ......................................... 63, 64
air vent ......................................................................... 11
appliqué pattern selection...

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pattern retrieving .................................................... 70, 71
plug
 .............................................................................. 18
power supply cord
 ........................................................ 18
power supply jack ......................................................... 18
power switch
 ......................................................... 11,...