Brother DCP J515W User Manual

68
Photo paper does not feed 
correctly.When you print on Brother Photo paper, load one extra sheet of the same photo 
paper in the paper tray. An extra sheet has been included in the paper package 
for this purpose.
Clean the paper pick-up rollers. (See 
Cleaning the paper pick-up rollers 
on page 54.)
Machine  feeds  multiple  pages. Make sure the paper is loaded correctly in the paper tray. (See  Loading paper and 
other print media  on page 9.)
Check that more than two types of paper are not loaded...

Troubleshooting69
B
Receiving Faxes
DifficultySuggestions
Cannot receive a fax. If you connect your machine to PBX or ISDN, set the menu setting of Telephone 
Line Type to your telephone type. (See  Setting the Telephone Line Type 
on page 30.)
Sending Faxes
DifficultySuggestions
Cannot send a fax. Check all line cord connections.
Make sure that the FAX   key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an...

70
Handling Incoming Calls
DifficultySuggestions
The machine “Hears” a voice as a 
CNG Tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may 
mistakenly interpret certain voices or music on the line as a fax machine calling 
and respond with fax receiving tones. Deactivate the machine by pressing 
Stop/Exit
. Try avoiding this problem by turning Fax Detect to Off. 
(See  Fax Detect  on page 28.)
Sending a fax call to the machine. If you answered on an extension telephone,...

Troubleshooting71
B
OCR does not work. (MFC-J410 
and MFC-J415W only) Try increasing the scanner resolution.
(Macintosh users) 
Presto! PageManager must be downloaded and installed before use. 
See 
Accessing Brother Support (Macintosh)  on page 3 for further instructions.
Software Difficulties
DifficultySuggestions
Cannot install software or print. (Windows
® users only) 
Run the  Repair MFL-Pro Suite  program on the Installation CD-ROM. This 
program will repair and reinstall the software.
“Device...

72
Network Difficulties (MFC-J265W and MFC-J415W only)
DifficultySuggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.  Print a Network Configuration list (see  Reports in chapter 6  in the Advanced 
User’s Guide ) and check the current Network settings printed in this list.
(If you are having Network problems, see  Network User’s Guide for more 
information.) 
The network scanning feature does 
not work. (Windows
® users)
It is necessary to...

Troubleshooting73
B
Dial Tone detectionB
When you send a fax automatically, by 
default your machine will wait for a fixed 
amount of time before it starts to dial the 
number. By changing the Dial Tone setting to 
Detection you can make your machine dial 
as soon as it detects a dial tone. This setting 
can save a small amount of time when 
sending a fax to many different numbers. If 
you change the setting and start having 
problems with dialling you should change 
back to the factory  No Detection...

74
Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu.
bPress  aor b to choose 
Machine Info.
Press  OK.
cPress  aor b to choose  Serial No.
Press  OK.
dPress  Stop/Exit.
Reset functionsB
The following reset functions are available:
1Network  (MFC-J265W and MFC-J415W 
only)
You can reset the print server back to its 
default factory settings such as the 
password and IP address information.
2 Speed Dial&Fax
Speed Dial & Fax resets the...

75
C
C
On-screen 
programming
C
Your machine is designed to be easy to 
operate with LCD on-screen programming 
using the menu keys. User-friendly 
programming helps you take full advantage of 
all the menu selections your machine has to 
offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu and...

76
Menu tableC
The menu table will help you understand the menu selections and options that are found in the 
machines programs. The factory settings are shown in Bold with an asterisk.
Menu ( )
Level1Level2Level3Options Descriptions Page
Ink ManagementTest Print—Print Quality
Alignment Lets you check the print 
quality or alignment.
55
Cleaning —Black
Color
All Lets you clean the print 
head.
55
Ink Volume — — Lets you check the 
available ink volume.See
1.
General Setup Mode Timer —Off
0Sec
30Secs...

Menu and features77
C
General Setup
(Continued)Volume Ring
Off
Low
Med*
High Adjusts the ring volume. 7
Beeper Off
Low*
Med
High Adjusts the volume level 
of the beeper.
7
Speaker Off
Low
Med*
High Adjusts the volume level 
of the speaker.
8
Auto Daylight —On*
Off Changes for Daylight 
Savings Time 
automatically. See
1.
LCD Settings
LCD Contrast Adjusts the contrast of 
the LCD.
Backlight Light *
Med
Dark You can adjust the 
brightness of the LCD 
backlight.
8
Dim Timer Off
10Secs
20Secs
30Secs* You can...