Brother DCP 770CW User Manual

							
Section V
AppendixesV
Safety and Legal54
Troubleshooting and Routine Maintenance62
Menu and Features80
Specifications90
Glossary101
 
						

							
54
A
Choosing a locationA
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put 
the machine near a standard grounded electric al socket. Choose a location where the 
temperature remains between 10 °C and 35 °C.
CAUTION 
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, 
chemicals or water. 
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic  timers.
• Disruption of power can wipe out information in the machines memory.
• DO NOT connect your machine to electrical sockets on the same circuit as large appliances  or other equipment that might disrupt the power supply.
 
Safety and LegalA
   
 
 
						

							
Safety and Legal55
A
To use the machine safelyA
Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING 
There are high voltage electrodes inside the machine. Before you clean the inside of the 
machine, make sure you have unplugged the power cord from the electrical socket. Doing this 
will prevent an electrical shock.
 
 
 
DO NOT handle the plug with wet hands. Doing this may cause an electrical shock.
 
 
 
DO NOT pull in the middle of the AC power cord. Doing this may cause an electrical shock.
  
DO NOT put your hands on the edge of the machine under the document cover or the scanner 
cover. Doing this may cause injury.
  
 
 
 
						

							
56
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing 
this may cause injury.
 
 
 
DO NOT touch the paper feed roller. Doing this may cause injury.
 
 
 
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
 
 
 
 
						

							
Safety and Legal57
A
When moving the machine you must lift it from the base, by placing a hand at each side of the 
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover.
 
 
 
Do not use flammable substances or any type of spray to clean the inside or outside of the 
machine. Doing this may cause a fire or electrical shock.
  
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn 
off the power switch and unplug the machine from the electrical socket. Call your Brother dealer 
or Brother Customer Service. 
  
If metal objects, water or other liquids get inside the machine, immediately turn off the power 
switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother 
Customer Service. 
 
WARNING 
• This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the 
power completely.
• Always make sure the plug is fully inserted.
 
 
						

							
58
Important safety instructionsA
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the inside of the machine. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing  serious damage to the product.
7 Slots and openings in the casing and the back or bottom are provided for ventilation. To ensure  reliable operation of the product and to protect it from overheating, these openings must not 
be blocked or covered. The openings should never be blocked by placing the product on a bed, 
sofa, rug, or other similar surface. This product should never be placed near or over a radiator 
or heater. This product should never be placed in a built-in installation unless adequate 
ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you  are not sure of the type of power available,  call your Brother dealer or local power company.
9 Use only the power cord supplied with this machine.
10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.  This plug will only fit into a grounde d power outlet. This is a safety feature. If you are unable to 
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT 
defeat the purpose of the grounded plug.
11 DO NOT allow anything to rest on the power cord. DO NOT place this product where people  can walk on the cord.
12 DO NOT place anything in front of the machine that will block printing. DO NOT place anything  in the path of printing.
13 Wait until pages have exited the machine before picking them up.
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service  Personnel under the following conditions: 
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally w hen the operating instructions are followed, 
adjust only those controls that are covered by the operating instructions. Incorrect 
adjustment of other controls may result in  damage and will often require extensive work by 
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the casing has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
 
						

							
Safety and Legal59
A
15 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
16 To reduce the risk of fire, electric shock and injury to people, note the following: „DO NOT use this product near appliances that use water, a swimming pool, or in a wet 
basement.
„ DO NOT use the machine during an electrical storm (there is the remote possibility of an 
electrical shock) or to report a gas leak in the vicinity of the leak.
IMPORTANT - For your safetyA
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three-
pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and 
that the installation is completely safe. For your safety, if in any doubt about the effective 
grounding of the power, consult a qualified electrician.
Wiring information (for U.K. only)A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same 
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed.
The wires in the mains lead are coloured in line with the following code:
„ Green and Yellow: Earth
„ Blue: Neutral
„ Brown: Live
If in any doubt, call a qualified electrician.
LAN connectionA
CAUTION 
DO NOT connect this product to a LAN connection that is subject to over-voltages.
 
Radio interferenceA
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the 
machine to a computer, ensure that you use a USB cable which does not exceed 2.0 m in length.
 
						

							
60
EU Directive 2002/96/EC and EN50419A
 
This equipment is marked with the above recycling symbol. It means that at the end of the life of 
the equipment you must dispose of it separately at an appropriate collection point and not place 
it in the normal domestic unsorted waste stream . This will benefit the environment for all. 
(European Union only)
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Armed Forces Service or Draft papers.
„ Passports
„ Postage Stamps (cancelled or uncancelled)
„ Immigration Papers
„ Welfare documents
„ Cheques or Drafts drawn by Governmental Agencies
„ Identification Documents, badges or insignias
„ Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair 
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain 
state/provincial laws.
European 
Union Only
 
						

							
Safety and Legal61
A
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks  of Microsoft Corporation in the U.S. and other 
countries.
Windows Vista is either a registered trademark or  trademark of Microsoft Corporation in the United 
States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of 
Nuance Communications, Inc. or its affiliates  in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard 
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co. 
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of 
Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registerd 
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS™ is a trademark of Baffalo INc..
FaceFilter Studio is a trademark of Reallusion Inc..
Each company whose software title is mentioned in this manual has a Software License 
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this Users Guide, the Software Users 
Guide and the Network User’s Guide are registered trademarks of their respective 
companies.
 
						

							
62
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No printout Check the interface cable or wireless connection on both the machine and your  computer. (See the Quick Setup Guide.)
Make sure the machine is plugged in and not turned off.
One or more ink cartridges are empty. 
(See  Replacing the ink cartridges  on page 70.)
Check to see if the LCD is showing an error message. 
(See  Error messages  on page 66.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click  Start and then  Printers and Faxes . 
Right-click and choose  Brother DCP-770CW, and make sure that Use Printer 
Offline  is unchecked.
Poor print quality Check the print quality. (See  Checking the print quality on page 76.) 
Make sure that the Media Type setting in the printer driver or the Paper Type 
setting in the machine’s menu matches the type of paper you are using. 
(See  Printing  for Windows
® or Printing and Faxing  for Macintosh® in the Software 
Users Guide on the CD-ROM.) 
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. 
(Cartridges stay usable for up to two years if kept in their original packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See  Acceptable paper and other 
media  on page 10.) 
The recommended environment for your machine is between 20 °C to 33 °C.
White horizontal lines appear in text 
or graphics. Clean the print head. (See 
Cleaning the print head on page 75.)
Try using the recommended types of paper. (See  Acceptable paper and other 
media  on page 10.) 
If you want to print on Photo L or 10  × 15 cm paper, make sure you use the photo 
paper tray. (See  Loading photo paper on page 17.)
The machine prints blank pages. Clean the print head. (See  Cleaning the print head on page 75.)