Brother DCP 7030 User Manual

							Safety and legal
35
A
Important informationA
Safety precautionsA
Please read these instructions before attempting any maintenance, and keep them for later 
reference. When using your equipment, follow basic safety precautions to reduce the risk of fire, 
electric shock or personal injury.
„DO NOT use this product near water, or in a damp environment.
„Avoid using this product during an electrical storm. There may be a remote risk of electric 
shock from lightning.
„We DO NOT advise using an extension lead.
„If any cables become damaged, disconnect your machine, and contact your Brother dealer.
„DO NOT place any objects on the machine, or obstruct the air vents.
„This product should be connected to an adjacent grounded AC power source within the range 
indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are 
not sure, contact a qualified electrician.
 
						

							
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WARNING 
Before cleaning the inside of the machine, unplug 
the power cord from the electrical socket.
 
DO NOT handle the plug with wet hands. Doing 
this might cause an electrical shock.
 
Always make sure the plug is fully inserted.
After you have just used the machine, some 
internal parts of the machine will be extremely hot. 
When you open the front or back cover of the 
machine, DO NOT touch the shaded parts shown 
in the illustrations.
 
To prevent injuries, be careful not to put your 
hands on the edge of the machine under the 
document cover or scanner cover as shown in the 
illustrations.
 
(DCP-7040 only) To prevent injuries, DO NOT put 
your fingers in the areas shown in the illustrations.
 
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner 
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the 
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
 
						

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A
 
Note
 
IEC60825-1+A2:2001 SpecificationA
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The 
label shown below is attached in countries where required.
Laser Diode AA
Wave length: 780 - 800 nm
Output: 10 mW max.
Laser Class: Class 3BIf moving your machine, use the handholds provided. First making sure to disconnect any 
cables.
DO NOT use any flammable substances, spray or 
organic solvent/liquids containing alcohol/ammonia 
to clean the inside or outside of the machine. Doing 
this may cause a fire or electrical shock. Refer to 
Routine maintenance on page 60 for how to clean 
the machine.
 
Plastic bags are used in the packaging of your machine. To avoid the danger of suffocation, 
keep these bags away from babies and children.
The fuser unit is marked with a Caution label. DO NOT remove or damage the label.
 
This machine has a Class 3B Laser Diode which emits invisible 
laser radiation in the Scanner Unit. The Scanner Unit should not 
be opened under any circumstances. 
 
						

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WARNING 
Use of controls, adjustments or performance of procedures other than those specified in this 
manual may result in hazardous radiation exposure.
 
Disconnect deviceA
This product must be installed near an electrical socket that is easily accessible. In case of 
emergencies, you must disconnect the power cord from the electrical socket to shut off power 
completely.
Radio interferenceA
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the 
machine to a computer, ensure that you use the following interface cables.
A USB cable which must not exceed 2.0 metres in length.
 
						

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A
International ENERGY STAR® Compliance StatementA
The purpose of the International ENERGY STAR® Program is to promote the development and 
popularization of energy-efficient office equipment.
As an ENERGY STAR
® Partner, Brother Industries, Ltd. has determined that this product meets 
the ENERGY STAR
® guidelines for energy efficiency.
 
Important Safety InstructionsA
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the 
scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may drop, causing 
serious damage to the product.
7 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure 
reliable operation of the product and to protect it from overheating, these openings must not 
be blocked or covered. The openings should never be blocked by placing the product on a bed, 
sofa, rug, or other similar surface. This product should never be placed near or over a radiator 
or heater. This product should never be placed in a built-in installation unless adequate 
ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the 
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact 
a qualified electrician.
9 This product is equipped with a 3-wire grounding type plug, a plug having two or three pins. 
This plug will only fit into a grounding type power outlet. This is a safety feature. If you are 
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. 
DO NOT defeat the purpose of the grounding type plug.
10 The power cord, including extensions should be no longer than 16.5 feet (5 meters).
DO NOT share the same power circuit with other high powered appliances, such as an air 
conditioner, copier. shredder or similar devices. If you cannot avoid using the printer with these 
appliances, we recommend that you use a high-frequency noise filter.
Use a voltage regulator if the power is not stable.
 
						

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11 DO NOT place anything on top of the power cord including this machine. DO NOT allow the 
power cord to be stepped on.
12 If an extension cord is used with this product, make sure that the total ampere ratings on the 
products plugged into the extension cord do not exceed the extension cord ampere rating.
13 DO NOT place anything in front of the machine that will block printed pages. DO NOT place 
anything in the path of printed pages.
14 DO NOT touch a document during printing.
15 Never push objects of any kind into this product through cabinet slots, since they may touch 
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never 
spill liquid of any kind on the product.
16 DO NOT attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltage points and/or other risks, and may void your warranty. Please refer 
all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has 
been included for your convenience, or you may contact the Brother Dealer for Service.
17 Unplug this product from the wall outlet and refer all servicing to Authorized Service Personnel 
under the following conditions:
„If the power cord is damaged or frayed.
„If the product has been spilled by liquid.
„If the product has been exposed to rain or water.
„If the product does not operate normally when the operating instructions are followed. 
Adjust only those controls that are covered by the operating instructions. Incorrect 
adjustment of other controls may result in damage and will often require extensive work by 
a qualified technician to restore the product to normal operation.
„If the product has been dropped or the casing has been damaged.
„If the product exhibits a distinct change in performance, indicating a need for service.
18 To protect your product against power surges, we recommend the use of a power protection 
device (Surge Protector).
WARNING 
For protection against the risk of electrical shock, always disconnect all cables from the wall 
outlet before servicing, modifying or installing the equipment.
Brother cannot accept any financial or other responsibilities that may be the result of your use 
of this information, including direct, special or consequential damages. There are no warranties 
extended or granted by this document.
 
 
						

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A
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list. we suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
„Money
„Bonds or other certificates of debt
„Certificates of Deposit
„Armed Forces Service or Draft papers
„Passports
„Postage Stamps (cancelled or uncancelled)
„Immigration Papers
„Welfare documents
„Cheques or Drafts drawn by Governmental Agencies
„Identification Documents, badges or insignias
„Licences and Certificates of title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair 
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
 
						

							

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TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or  a trademark of Microsoft Corporation in the 
United States and other countries.
Microsoft, Windows and Windows Server are register ed trademarks of Microsoft Corporation in 
the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Java and all Java-based trademarks and logos ar e trademarks or registered trademarks of Sun 
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software Licence 
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide are registered 
trademarks of their respective companies.
 
						

							
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B
B
TroubleshootingB
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions 
Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/
.
If you are having difficulty with your machineB
Check the chart below and follow the troubleshooting tips.
Troubleshooting and routine 
maintenance
B
Copy quality difficulties
DifficultiesSuggestions
Vertical black line appears in 
copies. Black vertical lines on copies are typically caused by dirt or correction fluid on the 
glass strip (DCP-7040 only), or the corona wire for printing is dirty. (See 
Cleaning 
the scanner glass  on page 61 and Cleaning the corona wire  on page 63.)
Printing difficulties
DifficultiesSuggestions
No printout. „Check that the machine is plugged in and the power switch is turned on.
„ Check that the toner cartridge and drum unit are installed correctly. (See 
Replacing the drum unit  on page 71.)
„ Check the interface cable connection on both the machine and your computer. 
(See  the Quick Setup Guide .)
„ Check that the correct printer driver has been installed and chosen.
„ Check to see if the LCD is showing an error message. (See  Error and 
maintenance messages  on page 52.)
„ Check that machine is online:
(For Windows Vista ®
)
Click the  Start button,  Control Panel , Hardware and Sound , and then 
Printers . Right-click  Brother DCP-XXXX Printer . Make sure that Use Printer 
Offline  is unchecked.
(For Windows ®
 XP and Windows Server ®
 2003)
Click the  Start button and choose  Printers. Right-click  Brother DCP-XXXX 
Printer . Make sure that  Use Printer Offline  is unchecked.
(For Windows ®
 2000)
Click the  Start button and choose  Settings and then  Printers. Right-click 
Brother DCP-XXXX Printer . Make sure that Use Printer Offline  is 
unchecked.
 
						

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The machine prints unexpectedly 
or it prints garbage.„Pull out the paper tray and wait until the machine stops printing. Then turn off 
the machine’s power switch and disconnect from the power for several 
minutes. 
„Check the settings in your application to make sure it is set up to work with 
your machine.
The machine prints the first couple 
of pages correctly, then some 
pages have text missing.„Check the settings in your application to make sure that it is set up to work with 
your machine.
„Your computer is not recognising the machine
’s input buffer’s full signal. Make 
sure that you connected the interface cable correctly. (See the Quick Setup 
Guide.)
The headers or footers appear 
when the document displays on the 
screen but they do not show up 
when it is printed.There is an unprintable area on the top and bottom of the page. Adjust the top and 
bottom margins in your document to allow for this.
Scanning difficulties
DifficultiesSuggestions
TWAIN errors appear while 
scanning.Make sure that the Brother TWAIN driver is chosen as the primary source. In 
Presto!®
 PageManager®
 , click File, Select Source and choose the TW-Brother 
DCP-XXXX.
OCR does not work Try increasing the scanning resolution.
Software difficulties
DifficultiesSuggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD
-ROM. This program will repair 
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’ 
printing.Check that the paper size setting in the application and in the printer driver are the 
same.
The machine does not print from 
Adobe Illustrator. Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide 
on the CD-ROM.) 
Paper handling difficulties
DifficultiesSuggestions
The machine does not load paper.
The LCD shows No Paper or a 
Paper Jam message. „If there is no paper, load a new stack of paper into the paper tray.
„If there is paper in the paper tray, make sure it is straight. If the paper is curled, 
you should straighten it. Sometimes it is helpful to remove the paper, turn the 
stack over and put it back into the paper tray.
„Reduce the amount of paper in the paper tray, and then try again.
„If the LCD shows Paper Jam message and you still have a problem, see 
Paper jams on page 55.
How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set 
up to print the envelope size you are using. This is usually done in the Page Setup 
or Document Setup menu of your application. (See your application’s manual for 
more information.)
Printing difficulties (continued)
DifficultiesSuggestions