Brother DCP 340CW User Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 16
Packing and shipping the machine
Whenever you transport the machine, use the packing materials that 
came with your machine. If you do not pack the machine properly, 
you could void your warranty.
Caution
It is important to allow the machine to ‘park’ the print head after a 
print job. Listen carefully to the machine before disconnecting it from 
the power source to ensure that all mechanical noise has stopped. 
Not allowing the machine to complete this...

6 - 17   TROUBLESHOOTING AND ROUTINE MAINTENANCE
3Lift the scanner cover to release the lock. Gently push the 
scanner cover support down and close the scanner cover.
4Unplug the machine from the electrical socket.
5Unplug the interface cable from the machine, if it is connected.
6Wrap the machine in the bag and place it in the original carton 
with the original packing material.
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TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 18
7Pack the printed materials in the original carton as shown below. 
Do not pack the used ink cartridges in the carton.
8Close the carton.
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6 - 19   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Routine maintenance
Cleaning the scanner
Lift the document cover. Clean the scanner glass with isopropyl 
alcohol on a soft lint-free cloth.
Clean the glass strip under the film with isopropyl alcohol on a 
lint-free cloth.
Document Cover
Glass Strip
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TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 20
Cleaning the machine printer platen
■Be careful not to touch the paper feed star wheels or encoder 
film.
■Be sure to unplug the machine from the electrical socket before 
cleaning the printer platen.
■If ink is scattered on or around the printer platen be sure to wipe 
it off with a soft, dry, lint-free cloth.
Paper Feed Star Wheel
Do NOT Touch!Encoder Film
Do NOT Touch!
Printer Platen 
Clean Here
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6 - 21   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the Paper Pick-up Roller 
1Unplug the machine and remove the Jam Clear Cover.
2Clean the Paper Pick-up Roller with isopropyl alcohol on a 
cotton swab.
3Re-insert the Jam Clear Cover.
4Re-connect the power cord.
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TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 22
Replacing the ink cartridges
Your machine is equipped with an ink dot counter. The ink dot 
counter automatically monitors the level of ink in each of the four 
cartridges. When the machine detects an ink cartridge is running out 
of ink, the machine will notify you with a message on the LCD.
The LCD will inform you which ink cartridge is low or needs replacing. 
Be sure to follow the LCD prompts to replace the ink cartridges in the 
correct order.
Even...

6 - 23   TROUBLESHOOTING AND ROUTINE MAINTENANCE
4Remove the protective yellow caps.
5Each colour has its own correct position. Keep the ink cartridge 
in an upright position when you insert it into slot. Press down 
firmly on the ink cartridge until the hook snaps over it.
6Lift the scanner cover to release the lock. Gently push the 
scanner cover support down and close the scanner cover.
Do not touch the area shown in the illustration above.
If the protective yellow cap comes off when you open the bag,...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 24
7If you replaced an ink cartridge while Near Empty was 
displayed on the LCD, the LCD may ask you to verify that it was 
a brand new one. Example: Did You Change Black? ▲ Yes 
▼ No. For each new cartridge you installed, press 
 (Yes) to 
automatically reset the ink dot counter for that colour. If the ink 
cartridge you installed is not a brand new one, please be sure to 
select  (No).
WARNING
If ink gets in your eyes, irrigate them with water immediately...

6 - 25   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Caution
■Do not remove ink cartridges if you do not need to replace them. 
If you do so, it may reduce the ink quantity and the machine will 
not know the quantity of ink left in the cartridge.
■Do not touch the cartridge insertion slots. If you do so, the ink 
may stain your skin.
■If ink stains your skin or clothing, wash with soap or detergent 
immediately.
■If you install an ink cartridge in the wrong colour position, you 
must clean the print head...