Brother DCP 340CW User Manual

SOFTWARE AND NETWORK FEATURES   4 - 1
4
The User’s Guide on the CD-ROM includes the Software User’s 
Guide and the Network User’s Guide for features available when 
connected to a computer (for example, Printing and Scanning).
■Printing
(For Windows
®, see Chapter 1 in the Software User’s Guide on 
the CD-ROM.)
(For Macintosh
®, see Chapter 8 in the Software User’s Guide on 
the CD-ROM.)
■Scanning
(For Windows
®, see Chapter 2 in the Software User’s Guide on 
the CD-ROM.)
(For Macintosh
®, see Chapter 9...

5 - 1   IMPORTANT INFORMATION
5
For your safety
To ensure safe operation the supplied three-pin plug must be 
inserted only into a standard three-pin electrical socket that is 
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply 
that the power is grounded and that the installation is completely 
safe. For your safety, if in any doubt about the effective grounding of 
the power, consult a qualified electrician.
LAN connection...

IMPORTANT INFORMATION   5 - 2
EU Directive 2002/96/EC and EN50419
The equipment is marked with the above recycling symbol. It means 
that at the end of the life of the equipment you must dispose of it 
separately at an appropriate collection point and not place it in the 
normal domestic unsorted waste stream. This will benefit the 
enviroment for all. (European Union only)
Important safety instructions
1Read all of/ these instructions.
2Save them for later reference.
3Follow all warnings and...

5 - 3   IMPORTANT INFORMATION
8This product should be operated from the type of power source 
indicated on the label. If you are not sure of the type of power 
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
9This product is equipped with a 3-wire grounded plug, a plug 
having a third (grounded) pin. This plug will only fit into a 
grounded power outlet. This is a safety feature. If you are unable 
to insert the plug into the outlet, call your...

IMPORTANT INFORMATION   5 - 4
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International 
Corporation.
© 2005 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the 
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple 
Computer, Inc.
PaperPort and OmniPage OCR...

6 - 1   TROUBLESHOOTING AND ROUTINE MAINTENANCE
6
 
Troubleshooting 
Error messages
As with any sophisticated office product, errors may occur. If this 
happens, your machine identifies the problem and displays an error 
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional 
help, the Brother Solutions Center offers latest FAQs and 
troubleshooting tips.
Visit us at http://solutions.brother.com
Troubleshooting and routine 
maintenance...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 2
Near EmptyOne or more of the ink cartridges are running 
out of ink.Order a new ink cartridge. 
No CartridgeAn ink cartridge is not properly installed. Take out the ink cartridge and put it 
in again seating it properly.
(See Replacing the ink cartridges on 
page 6-22.)
No FileThe media card in the media drive does not 
contain a .JPG file.Reinsert the correct media card.
No Paper FedThe machine is out of paper. Add paper, and then press Mono 
Start or...

6 - 3   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Document jams (DCP-120C and DCP-340CW only)
If the document is jammed, follow the steps below.
Document is jammed in the top of the ADF unit
1Take out any paper from the ADF that is not jammed.
2Open the ADF cover.
3Pull the jammed document out to the right or left.
4Close the ADF cover.
Press Stop/Exit.
Document is jammed inside the ADF unit
1Take out any paper from the ADF that is not jammed.
2Lift the document cover.
3Pull the jammed document out to the...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 4
Printer jam or paper jam
Remove the jammed paper depending on where it is jammed in the 
machine. Open and close the scanner cover to clear the error.
Paper is jammed inside the paper tray
1Pull the paper tray out of the machine.
2Pull up the jammed paper to remove it.
Paper Tray
Jammed paper
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6 - 5   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is jammed inside the machine
1Remove the Jam Clear Cover. Pull the jammed paper out of the 
machine.
2Re-insert the Jam Clear Cover.
3If you can not pull out the jammed paper, lift the scanner cover 
from the right-hand side of the machine until it locks securely 
into the open position.
4Remove the jammed paper.
If the paper is jammed underneath the print head, disconnect 
the machine from the power source so you can move the print 
head and take out...