Brother 580mc Plain Paper Fax Owners Manual

IMPORTANT INFORMATION   12 - 1
1212Important Information
Standard Telephone and FCC Notices
These notices are in effect on models sold and used in 
the United States only.
This equipment is hearing aid and volume control compatible.
When programming emergency numbers and/or making test calls to emergency 
numbers:
nBefore you hang up, briefly explain to the dispatcher the reason for the call.
nPerform such activities in the off-peak hours, such as early morning or late evening.
This equipment complies...

12 - 2   IMPORTANT INFORMATION
International Energy Star Compliance Statement
The purpose of the International Energy Star Program is to promote the development 
and popularization of energy-efficient office equipment, which includes computers, 
monitors, printers, facsimile receivers and copy machines world-wide. As an 
International Energy Star partner, Brother Industries, Ltd. has decided that this 
product meets the guideline of the program.
Industry Canada Compliance Statement (For Canada Only)...

IMPORTANT INFORMATION   12 - 3
WARNING
For protection against the risk of electrical shock, always disconnect all cables from 
the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone 
company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of 
your use of this information, including direct, special or consequential damages. 
There are no...

12 - 4   IMPORTANT INFORMATION
13Never push objects of any kind into this product through cabinet slots, because they 
may touch dangerous voltage points or short out parts resulting in a risk of fire or 
electric shock. Never spill liquid of any kind on the product.
14Do not attempt to service this product yourself, as opening or removing covers may 
expose you to dangerous voltage points and/or other risks, and may void your 
warranty. Refer all servicing to a Brother Authorized Service Center. A list...

TROUBLESHOOTING AND ROUTINE MAINTENANCE    13 - 1
13
13Troubleshooting and 
Routine Maintenance
Troubleshooting
If you canÕt resolve a difficulty with your FAX/MFC using this manual, please see 
page i for Brother Numbers to call for assistance.
Error Messages
You may occasionally encounter a difficulty with your FAX/MFC or telephone line. 
If this happens, your FAX/MFC often identifies the problem and displays an error 
message. The list below explains the most common error messages. 
If you need...

13 - 2   TROUBLESHOOTING AND ROUTINE MAINTENANCE
2Open the top cover by lifting 
the gray lever on the right side 
of the top cover.
3Pull the jammed printout gently from the paper tray toward the front of the machine. 
If the printout is jammed, then pull it toward the back of the machine.
Top Cover
YES!
NO!
Printout is jammed 

TROUBLESHOOTING AND ROUTINE MAINTENANCE    13 - 3
4Remove the print cartridge and turn the spool to tighten the ribbon.
5Install the cartridge. (See page 13-8.)
6Close the top cover.
7Load the paper.
A poor quality phone line resulted in a 
communications error. Try the call again.
You have requested a polling call from another 
party, but the other fax machine is not in Poll 
Waiting mode.
The other party has disconnected during a fax. Try 
calling the other party.
The documents were not inserted or fed...

13 - 4   TROUBLESHOOTING AND ROUTINE MAINTENANCE
The number you called does not answer or is busy. 
You may also have reached a number not 
connected to a fax. Check the number and call 
again.
YouÕve tried accessing a One Touch or Speed Dial 
location with no number assigned to it. See pages 
7-1 to 7-2 for information about storing One 
Touch or Speed Dial numbers.
The print head has overheated. Unplug the FAX/
MFC and wait 30 minutes for it to cool.
The top cover is not closed completely.
If You Are...

TROUBLESHOOTING AND ROUTINE MAINTENANCE    13 - 5
Telephone Answering Device (TAD) Does Not Answer When Called
Connect the telephone line cord from your TAD to the back of the FAX/MFC, 
in the jack labeled EXT. Make sure the TAD is set to answer calls. (See 
Connecting an External Telephone Answering Device (TAD), page 2-8.)
No Dial Tone on the Handset
Press Speaker PhoneÑORÑLift the handset. If you donÕt hear a dial tone, 
check telephone line cord connections at the FAX/MFC and wall jack. Check 
that...

13 - 6   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Handling Incoming Calls
Double Ring in FAX/TEL Mode
The FAX/MFC knows the incoming call is not a fax so it is signaling you to 
answer the telephone call. Pick up the FAX/MFC handset or answer from an 
extension phone and press your FAX/MFCÕs Telephone Answer Code (default 
setting is #51). (See For FAX/TEL Mode Only, page 5-6.)
Transferring a Call to the FAX/MFC
If you have answered the FAX/MFC handset, press Start, and hang up 
immediately. 
If you...