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Blackberry Torch 9850 9860 7 1 User Guide

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Page 251

My smartphone responds slowly or freezes
Try the following actions:
•Close unused applications.
•Free some of your application storage.
•Update your BlackBerry Device Software.
•Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that came with your 
BlackBerry smartphone, or visit www.blackberry.com/docs/smartphones and see the Start Here guide 
for your smartphone.
Related information
Tips: Freeing space to optimize your smartphone's...

Page 252

Manage Connections
Mobile network
How to: Mobile network
Manage Connections at a glance
 
 
Check which wireless networks your smartphone connects to
The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to 
connect to those networks. For more information about the wireless networks that your smartphone connects to, see the 
Safety and Product Information booklet for your smartphone.
1.On the home screen or in a folder, click the Options...

Page 253

Turn on, turn off, or check the status of a network connection
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the 
Safety and Product Information booklet for your BlackBerry smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
•To turn on a network connection, select the checkbox beside a connection type.
•To turn off a network connection, clear the...

Page 254

For more information about roaming and roaming fees, contact your wireless service provider.
Switch wireless networks manually
Before you begin: To switch wireless networks manually, your wireless service plan must include this service and your 
BlackBerry smartphone must be connected to a GSM or UMTS network.
Your smartphone is designed to switch to an appropriate wireless network automatically when you travel.
1.On the home screen, click the connections area at the top of the screen, or click the...

Page 255

Related information
I can't connect to the mobile network, 258
Data service unavailable, 259
Set the wireless networks to use for roaming
Depending on your wireless service provider and wireless network, this feature might not be supported.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Networks and Connections > Mobile Network.
•To connect to CDMA networks only, set the Network Technology field to 3G.
•To connect to either a...

Page 256

•To scan for a wireless network that is already known to your smartphone, click Select From Known Networks. 
Click a wireless network. Click 
Select Network.
•To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC.
5.Press the  key > Close.
Delete a wireless network from the preferred wireless network list
Before you begin: To perform this task, your BlackBerry smartphone must be connected to a GSM or UMTS network.
Depending on your wireless service...

Page 257

Press the  key > Close.
Related information
I can't connect to the mobile network, 258
Turn on flashing LED notification for wireless coverage
You can set the LED indicator to notify you when your BlackBerry smartphone is connected to a wireless network.
1.On the home screen or in a folder, click the Options icon.
2.Click Display > Screen Display.
3.Select the LED Coverage Indicator checkbox.
4.Press the  key > Save. 
When your smartphone is connected to the wireless network, the LED flashes green....

Page 258

IndicatorDescription Your Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network, 
or you're connected to a 
Wi-Fi network, but you can't access BlackBerry 
services such as email messaging and Internet browsing over the Wi-Fi 
connection.
 Your Bluetooth connection is turned on, and you're connected to a Bluetooth 
enabled device.
 Your Bluetooth connection is turned on, but you're not connected to a 
Bluetooth enabled device.
Related information
About emergency...

Page 259

•Verify that you are in a GSM or UMTS network area that is supported by your wireless service plan.
•Verify that the network that you want to connect to appears in your preferred wireless network list.
•On the home screen, click the Manage Connections icon. Click Networks and Connections > Mobile Network. If the 
Network Technology field is set to GSM/UMTS, verify that the Network Mode field is set to one of the following: 2G & 
3G
 or 2G & 3G/4G or 2G & 3G/H+. The options that appear in the Network Mode...

Page 260

How to: Wi-Fi technology
Check which wireless networks your smartphone connects to
The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to 
connect to those networks. For more information about the wireless networks that your smartphone connects to, see the 
Safety and Product Information booklet for your smartphone.
1.On the home screen or in a folder, click the Options icon.
2.Click Device > About Device Versions. The types of networks...
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