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Blackberry Torch 9850 9860 7 1 User Guide

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Page 261

When you connect to a Wi-Fi network, your smartphone saves the connection information so that the next time that you are 
within range of that network, your smartphone connects to it automatically.
Connect to a Wi-Fi network
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Wi-Fi Network.
3.If you want to connect to a public hotspot or to a Wi-Fi network that does not require authentication, select the Show 
Open networks only...

Page 262

Saved Wi-Fi networks
Change, move, or delete a saved Wi-Fi network
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Wi-Fi Network > Saved Wi-Fi Networks.
3.Highlight a saved Wi-Fi network.
4.Press the  key. 
•To change options for the saved network, click Edit. Change the options. Click Save.
•To move the saved network and change the order that your BlackBerry smartphone tries to connect to your saved 
networks, click 
Move. Click a...

Page 263

Options for saved Wi-Fi networks
Common options
OptionDescriptionNameType a display name for the Wi-Fi network.SSIDType the Wi-Fi network name.Security TypeSet the security type that the Wi-Fi network supports.Band typeSet the Wi-Fi network type. If you don't know the network type, don't change this field.SSID broadcastedSet whether the Wi-Fi network broadcasts its SSID.Automatically obtain IP address and DNSSet whether your BlackBerry smartphone receives a routable IP address, a subnet mask, DNS...

Page 264

OptionDescriptionWEP keyType the WEP key for the Wi-Fi network in hexadecimal format.
WPA/WPA2 Personal options
These options appear if you choose the WPA/WPA2 Personal security type.
OptionDescriptionPassphraseIf necessary, type the WPA or WPA2 Personal passphrase to connect to the Wi-Fi network.
WPA/WPA2 Enterprise options
These options appear if you choose the WPA/WPA2 Enterprise security type.
OptionDescriptionEnterprise Sub-TypeIf necessary, set the enterprise security method for the Wi-Fi...

Page 265

Install a root certificate on your smartphone
You might not be able to connect to some Wi-Fi networks until you install a root certificate on your BlackBerry smartphone. 
You can install the root certificate on your computer, and then use the 
BlackBerry Desktop Software to synchronize the 
root certificate between your smartphone and your computer. For more information, see the Help in the 
BlackBerry 
Desktop Software
, or contact your administrator.
Wi-Fi calling
About Wi-Fi calling
If your wireless...

Page 266

3.Press the  key > Troubleshoot > Wi-Fi Diagnostics. 
4.Press the  key > Options. 
•To include advanced data in Wi-Fi diagnostic reports, change the Display Mode field to Advanced.
•To set a default recipient for Wi-Fi diagnostic reports, type the contact information.
5.Press the  key > Save. 
Connection permissions for third-party applications
PermissionDescriptionUSBSet whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your...

Page 267

IndicatorDescription Provides information about the strength of the wireless signal. Three or more bars indicate a strong signal. A reduced signal display might indicate increased power output from your smartphone as it attempts to connect to a weak signal.3G  , 4G  , H+  , EDGE, GPRS, 
NXTL, MIKE, or NTWKYou're connected to a mobile network and you can access features such as  email messaging and Internet browsing. If you don't see one of the indicators, 
you might be in an area of reduced...

Page 268

•Verify that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able 
to connect. If you're connecting to an enterprise 
Wi-Fi network or a hotspot, talk to your administrator or an employee 
at the hotspot.
•Verify that the time on your smartphone is synchronized with the network time. If the times are different, it could 
prevent your smartphone from connecting (for example, if connecting to the network requires you to have a...

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Mobile Hotspot mode
Depending on your wireless service provider, this feature might not be available.
How to: Mobile Hotspot mode
Mobile Hotspot mode basics
About Mobile Hotspot mode
You can use the Wi-Fi technology on your BlackBerry smartphone in one of two ways: Wi-Fi mode or Mobile Hotspot mode.
When you turn on Wi-Fi mode, you can connect your smartphone to a Wi-Fi network to access an Internet connection. You 
can only connect to an external 
Wi-Fi network, such as your home network or office...

Page 270

Connect to the mobile network manually while using Mobile Hotspot 
mode
If your BlackBerry smartphone is connected to a GSM network, and Mobile Hotspot mode is turned on, you might have to 
manually connect to the mobile network using your APN. To get the user name and password for your APN, contact your 
wireless service provider. Depending on your wireless service provider, you might be able to enter up to two APNs.
1.On the home screen, click the connections area at the top of the screen, or click the...
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