Blackberry Torch 9850 9860 7 1 User Guide

About multitasking, 240 
Close an app so that it is not running in the 
background
To optimize the performance of your BlackBerry smartphone, try to close apps when you are finished with them.
1.To see which applications are running, press and hold the  key until the application switcher appears.
2.Click an application icon.
3.In the app, do one of the following:
 • Press the  key > Close.
 • Press the  key. If necessary, continue to press the  key until the home screen appears.
Related information
Keep...

Delete an application
If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to delete some 
applications. For more information, contact your administrator.
1.On the Home screen or in a folder, highlight an application icon.
2.Press the  key > Delete. 
View the size of an application database
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Device and Status Information.
3.Press the  key > Database Sizes.
Troubleshooting:...

•If you downloaded the app from the BlackBerry App World storefront, on the Home screen, click the BlackBerry App 
World
 icon. Press the  key > Help.
•If you downloaded the app with the BlackBerry Desktop Software, for more information about restoring apps, see the 
Help in the 
BlackBerry Desktop Software.
•If you downloaded the app from your wireless service provider or a third-party organization, for more information about 
restoring the app, contact your wireless service provider or the third-party...

Error message and causePossible solutionError 552: Insufficient storage space 
available during startup
Error 561: Application error
Error 602: Application error
Error 603: Application error
Error 200: BlackBerry Device Software 
error
Error 545: Incompatible file system
Try the following actions:
•Reset your smartphone.
•If the error message still appears after you reset your smartphone, reload  your 
BlackBerry Device Software. The reload process deletes your 
smartphone data.
•If the error message...

Reload the BlackBerry Device Software using the BlackBerry Desktop 
Software
Before you begin: Before you reload the BlackBerry Device Software, download and install the latest version of the 
BlackBerry Desktop Software.
You may need to reload the BlackBerry Device Software to resolve a technical issue. It might take up to an hour to reload 
the 
BlackBerry Device Software. During that time, you can't disconnect your BlackBerry smartphone from your computer.
Note: You might not be able to back up...

BlackBerry ID
How to: BlackBerry ID
About BlackBerry ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry 
ID
, you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports 
BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront 
and keep apps you downloaded when you switch smartphones.
You are prompted to log in using your...

Change your BlackBerry ID information
You can change your display name, security question and answer, and password. You can change your BlackBerry ID 
information from a computer or on a BlackBerry smartphone running BlackBerry 7. Depending on the app, you can also 
change your information from inside an app that uses 
BlackBerry ID.
1.Do one of the following:
•From a computer, visit www.blackberry.com/blackberryid.
•On the home screen of your BlackBerry smartphone, click Options > Device > BlackBerry...

BlackBerry Device Software
How to: BlackBerry Device Software
About updating the BlackBerry Device Software
You might want to update your BlackBerry Device Software to access new applications and features or to resolve a 
technical issue. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of 
update, the amount of smartphone data, and the number of applications on your 
BlackBerry smartphone. You can't use 
your smartphone or make emergency calls when the...

•To update your software using a website, from your computer, visit www.blackberry.com/update. Click Check for 
Updates
. Connect your smartphone to your computer.
2.Complete the instructions on the screen.
If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored 
on your smartphone, on the home screen or in a folder, click the 
Options icon. Click Device > Software Updates. Press the 
 key > View Result. Press the  key > Delete...

Troubleshooting: BlackBerry Device 
Software
I can't update the BlackBerry Device Software over 
the wireless network
Depending on the options that your wireless service provider or administrator sets, you might not be able to update your 
BlackBerry Device Software over the wireless network.
Try the following actions:
•Verify that your BlackBerry smartphone is connected to a wireless network.
•Verify that you're not roaming outside of your wireless service provider's wireless coverage area....