Blackberry Torch 9800 6 0 User Guide

I cannot file emailTry the following actions:
• Verify that wireless email reconciliation is turned on.
• If your email folders do not appear on your BlackBerry® device, reconcile your email using the email settings tool of the BlackBerry® Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
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Reconcile email over the wireless network, 13
I cannot send text messages Depending on your wireless service plan, this feature might not be supported.Try the...

•If "More available" appears at the end of the message or attachment, press the  key >  More  or More All .
• If part of a Google Mail™ conversation doesn't appear, press the 
 key >  More of Conversation .
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
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Receive only the first section of long email messages, 80
HTML email messages do not appear correctly Try the following actions:
• Wait...

I cannot attach a file to a text messageDepending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slideshow.
Try the following actions:
• Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg file, .gif file, or .midi file).
• Verify that the file is not copyright protected.
• If templates are available for your BlackBerry® device, use a blank template to compose your text message.
I...

A question mark appears on a slideA question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1. To download the slide, highlight the slide. 2. Press the 
 key >  Retrieve .
The number of new or unopened messages is different than I expect The number of new or unopened messages includes saved messages and filed messages.
If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email folder in the email application on your...

FilesFile basics
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your emailaccount uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages withoutdownloading them. You can use the Files application to view a list of all the files that are...

To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the  key >
Cancel Download .
Search for a file that is saved on your device 1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Explore .
3. Navigate to the file.
To view the file, click the file. Depending on the file type, the file might not appear in its original format.
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About files and attachments, 101
Search for a file that is saved on your organization's...

Send a file as an attachmentTo perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your wireless service provider or administrator.
1. On the Home screen or in a folder, click the  Media icon or  Files icon.
2. Find and highlight a file.
3. Press the 
 key >  Send.
4. Click a message type.
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I cannot attach a file to a text message, 121
Open a link in a file or an...

• To move a file, click Cut. Navigate to a location. Click  Paste.
• To rename a file, click  Rename. Type a name for the file. Click  Save.
• To delete a file, click  Delete.
Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that
supports this feature. For more information, contact your wireless service provider or administrator.
1. In a .pdf file, when the "Password protected document"...

Change the size of a columnIn a spreadsheet, do one of the following: • To change the size of a column, click the column label. Click a size.
• To view all the text in a column, click the column label. Click  Fit.
• To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the spreadsheet. Click a size.
• To change the column size for all spreadsheets, press the 
 key >  Options . Change the  Column Width  field. Press
the 
 key >  Save.
Set...

•To zoom back to the original slide size, press the  key >  Fit to Screen .
Save a slide 1. When viewing a presentation in slide view, press the 
 key >  Save Slide .
2. Type a name for the file.
3. Click  Save.
File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
Search for text in a file or an attachmentPress  FMove to the last cursor position after closing and reopening a
file or an attachmentPress  G
In a spreadsheet
Move to a...