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Blackberry Storm 1 Manual

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Page 61

View the PGP key used to sign or encrypt a message
1. In a message, highlight the encryption status indicator or a digital signature indicator.
2. Press the  Menu key.
3. Click  Display Sender's PGP Key  or Display Encryption PGP key .
PGP protected message status Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak.
: The message is strongly encrypted.
:
The message is weakly encrypted.
Digital signature indicators for PGP...

Page 62

PGP protected message optionsChange your signing and encryption key
Your BlackBerry®  device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages
that you send so that recipients can encrypt their reply messages.
1. In the device options, click  Security Options.
2. Click  PGP.
3. Change the  Default Key field.
4. Press the  Menu key.
5. Click  Save.
Change options for downloading attachments in encrypted messages
1. In the device options, click...

Page 63

If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the
message and the full description for the classification in the body of the message. You can also view the abbreviation and full description
for the classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry®...

Page 64

Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. In the device options, click  Security Options.
2. Click  PGP.
3. Change the  Warn about problems with my PGP keys  field to No.
4. Press the  Menu key.
5. Click  Save.
To turn on the prompt again, change the  Warn about problems with my PGP keys  field to Yes.
PGP protected message troubleshooting Some signing and encryption options are not available on my device
Try performing the following actions: • Verify that...

Page 65

• Generate an encryption key.
• Verify that data service is turned on.
• Resend the message.
Related topics
Find information about wireless coverage indicators, 189
Change a contact, 110
Generate an encryption key, 208
Turn off data service, 191
Resend a message, 32
I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you shouldreceive messages when you return to a wireless...

Page 66

Related topics
Find information about wireless coverage indicators, 189
I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive
messages when you return to a wireless coverage area.
The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages...

Page 67

• Wait for a few seconds. The email message folders might become available after a short period of time.
• Turn off wireless email reconciliation, and then turn it on again.
Related topics
Reconcile email messages over the wireless network, 155
Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on.
• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email...

Page 68

User GuideAttachments66 

Page 69

Attachments
Attachment basics
About attachments You can view several attachment types on your  BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls
files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files.
If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in
the device memory until you delete the email message.
You can download...

Page 70

2. Press the Menu key.
3. Click  Cancel Download .
Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
1. In an attachment, click a link.
2. Press the  Menu key.
3. Click one of the following menu items: •Get Link
• Retrieve
To return to the attachment, press the  Escape key.
View properties for an attachment You can view the size, author, publication date, and other attachment properties for an attachment....
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