Blackberry Q10 Smartphone 10 3 1 User Guide

							Answer a second call while already on a call
1.If you
						

							dial list, so that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included in your speed dial list.1.In the Phone app, tap  or .
2.Touch and hold a contact or phone number.
3.Tap .
Add a contact to your keyboard speed dial list
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Shortcuts and Speed Dial.
3.On the screen, tap the key that you want to associate with the contact.
4.Tap Speed Dial.
5.Tap the contact that you want to associate with the key on your keyboard.
To call a contact from your keyboard speed dial list, on the home screen, press and hold the key that you associated with 
the contact.
Delete a contact or number from your speed dial list on the Calls screen
1.In the Phone app, tap .
2.In your speed dial list, touch and hold a contact or number.
3.Tap .
Delete a contact from your keyboard speed dial list
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Shortcuts and Speed Dial.
3.Touch and hold a speed dial contact.
4.Tap.
Hide your speed dial list on the Calls screen
1.In the Phone app, tap .
2.Swipe down from the top of the screen.
3.Tap .User GuidePhone and voice
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							Call waiting, call forwarding, and call blocking
How do I block calls?
When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. 
Depending on your wireless 
service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > Call Blocking.
3.Turn on any of the switches.
The first time that you turn on call blocking, you are prompted to create a password to lock your call blocking settings. To 
change your call blocking password, complete steps 1 and 2, and tap 
.
Turn on or turn off call waiting
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > Call Waiting.
3.Turn on or turn off Call Waiting.
Set up call forwarding
Depending on your wireless service provider, this feature might not be available.
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > Call Forwarding.
3.Turn on any of the switches.
4.To change the number that your calls are forwarded to, tap the drop-down list under a switch and type a number.
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							Phone options
Turn on Priority Calling
If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With 
Priority Calling, you can assign a phone line or app to use when you make calls.
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > Priority Calling.
3.Turn on the Use Priority Calling switch.
To choose your phone line when you make a call, on the Calls screen, tap the Select Line drop-down list. To use a specific 
phone line, tap a phone line. To automatically use your mobile line when you
						

							Set a default area code or country code
You can use smart dialing to set a default area code and country code that is applied automatically to the phone numbers 
that you call, so that you don
						

							Find your own phone number
1.In the Phone app, tap .
2.Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen.
Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type 
mynumber followed by the space bar.
Troubleshooting: Phone
I can
						

							Customized app notifications
You can set customized notification settings for apps within a specific profile. App-level customizations are set on a per-profile basis, meaning you can set different notification settings for the same app. App customizations override the settings  for notification profiles.
Contact-specific notifications
You can set contact-specific notifications that can override the notification settings for profiles and apps, depending on how the notification settings are set up. The contact customizations can be set to override the settings for the notification 
profiles and any customized app notification settings that you set, or the contact-specific notifications can follow the 
settings.
Level 1 alerts
You can also set Level 1 alerts for specific messages and receive custom notifications for these messages that override all 
existing notification settings.
Edit your notification profiles
Tip: You can view descriptions of the default settings for each notification profile on the Notifications screen, under Edit 
Profiles
.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.Under Edit Profiles, tap the profile that you want to change.
4.If necessary, to change the description of the profile, tap . Enter a short description of the profile.
5.Change the Volume, Sound, Vibrate, Notify During Calls, Instant Previews, or LED settings.
6.If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize 
App Notifications
.
Add notification profiles to your device
In addition to customizing the default notification profiles on your BlackBerry device, you can also add your own profiles to 
your device.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.User GuidePhone and voice
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							3.Tap .
4.In the Enter profile name field, enter a name for the profile.
5.Tap OK.
6.Change the Volume, Sound, Vibrate, Notify During Calls, Instant Previews, or LED settings.
7.If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize 
App Notifications
.
Add a notification profile to your quick settings
You can add notification profiles to the quick settings on your BlackBerry device so that you can quickly change your 
profiles from your device home screen.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.3.Tap .
4.Tap to select the notification profiles that you want to add to your quick settings.
5.To rearrange the order that the profiles are listed in, tap . Touch and hold a notification profile and drag it to 
where you want it to appear in the list. Tap 
.
To select a notification profile, in your quick settings, tap . Scroll through your list of notification profiles and tap the 
one that you would like to set.
Change your ringtone
Regardless of which notification profile is set on your BlackBerry device, you can change the ringtone to one of the default 
ringtones included on your device or use a ringtone that you download.
Tip: Ringtones that were available only on devices running BlackBerry 7.1 or earlier are now available on your BlackBerry 
10
 device.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.In the Ringtone drop-down list, tap a ringtone.
Change the volume of your notifications
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.To adjust the volume of your notifications, move the slider back and forth.
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							How do I turn off all sounds and ringtones except for 
calls?
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.In the Active Profile drop-down list, tap Phone Calls Only.
Tip: You can customize the notification settings for the Bedside profile. On the home screen, swipe down from the top of 
the screen. Tap 
 Settings > Notifications. Tap Bedside.
Customize notifications for a contact
Notifications that you customize for contacts override the notification settings for profiles and apps. For example, if sound 
is turned on for phone notifications for a contact but the sound is turned off for the phone, the phone still rings when the 
contact calls you.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.At the bottom of the Notifications screen, tap Contact Notifications.
4.Tap .
5.Tap a contact.
6.Do any of the following:

						

							Customize notifications for an app
You can set a customized notification for an app and set that customized notification as the default setting for that app in all of the notification profiles. Customized notifications for apps override the notification settings for profiles, but don