Blackberry Q10 Smartphone 10 3 1 User Guide

							Your device and media card appear as drives on your computer.
3.Go to the files or folders that you want to copy.
4.Drag and drop the files or folders.
Transfer files between your computer and device using a Wi-Fi 
connection
You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before 
files are moved over a 
Wi-Fi network, you are prompted to enter the storage access password.
1.On the home screen of your BlackBerry device, swipe down from the top of the screen.
2.Tap  Settings > About. 
3.In the Category drop-down list, tap Network. Make note of the IPv4 address.
4.Tap .
5.Tap Storage and Access.
6.Turn on the Access using Wi-Fi switch.
7.Type a storage access password.
8.Tap Identification on Network and make note of the Username.
9.On your computer, do one of the following:

						

							To use a media card larger than 32 GB, you may need to format the media card to FAT32 format. You can use your device 
to format your media card.
Format your media card
You can format your media card to help resolve an issue with the media card. When you format your media card, all of your  media card data is deleted.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage and Access.
3.Tap Format Media Card.
Wipe data from your media card
To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data, 
this process might take some time.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage and Access.
3.Tap Erase Media Card.
To use the media card again, you must format it.
Turn on encryption
Your BlackBerry device creates and stores an encryption key when you turn on encryption. Your device uses this 
encryption key to access encrypted files on your media card.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > Encryption.
3.Do any of the following:

						

							Check how much storage space is free
You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can 
also see a breakdown of what types of files are taking up space.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Storage and Access.
3.Tap Device Storage Details or Media Card Details.
Tip: The amount of available storage space displays when you minimize the File Manager app.
How do I free up storage space?
To make room for more files and apps, try any of the following:

						

							Error messages: Media card
If your BlackBerry device detects a possible problem or issue with your media card, you can view more details about the 
error in your Storage and Access settings.
Your media card isn
						

							Disconnect your device from BlackBerry Blend,286
Set up your computer with BlackBerry Link
The first time you open BlackBerry Link, you can give your computer a display name that identifies your computer on your 
device and in 
BlackBerry Link. BlackBerry Link displays the default pictures, videos, and documents libraries on your 
computer that you can sync with and access from your device.
To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the Internet.
1.On your computer, open BlackBerry Link.
2.Type a display name for your computer. Click Next.
3.Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac computer, you can 
also select the folders for your 
Documents library.
4.If you have an Internet connection, sign in to or create a BlackBerry ID.
5.Select the checkboxes beside the devices you want to grant remote file access to.
6.Click Finish.
Set up your device in BlackBerry Link
When you set up your device in BlackBerry Link, you can give your device a display name. This name appears on your 
device and also identifies your device in 
BlackBerry Link.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.If necessary, type the password for your device.
4.At the side of the BlackBerry Link window, click your device.
5.Type a display name for your device.
6.Do one of the following:

						

							1.On your computer, open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Remove Device.
4.On a Windows computer, click OK. On a Mac computer, click Remove.
About BlackBerry ID and BlackBerry Link
Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry products and 
services, such as 
BBM and the BlackBerry World storefront. In many situations, your BlackBerry ID allows BlackBerry 
products to work seamlessly without prompting you to enter your username and password.
If you don
						

							3.Tap Settings > Device Connections.
4.Turn on the Allow Connections switch.
5.Tap the computer you want to access.
6.To switch between paired computers, in the File Manager app, tap . 
If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space.
Tip: Check your computer settings or connect it to a power source to prevent your computer from entering sleep mode or 
turning off.
Edit or delete a file
On your device, do one of the following:

						

							Note: If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify if you are able to 
back up and restore your device data.
Set backup preferences in BlackBerry Link
You can set the option to back up your BlackBerry device automatically when you connect your device to your computer. 
You can also customize the backup file name that 
BlackBerry Link creates and select which types of data to include in your 
backup file.
On a Windows computer, do the following:
1.Open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Back Up & Restore.
By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and 
applications.
4.Do one of the following:

						

							2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back Up & Restore.
5.On a Windows computer, click Back Up Device. On a Mac computer, click Back Up Now.
Restore your device data
With BlackBerry Link, you can restore backup files that include supported data from devices running BlackBerry Device 
Software
 5.0 or later and BlackBerry 10 OS.
On a Windows computer, do the following:
1.Open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back Up & Restore.
5.Do one of the following: