Blackberry 9720 Smartphone 7 1 User Guide

•If the Join Now option appears, but you're not able to join, try increasing the default time that your smartphone waits before dialing an extension. From the home screen, press the 
 key. Press the  key > Options > Smart 
Dialing
. In the To access extensions in all other corporations section, change the Wait For field to the highest value or 
to 
My Response if your BlackBerry smartphone is connected to a CDMA network. Try entering the conference call with 
the Join Now option again.
Related...

Contacts
Getting started: Contacts
Add a contact
Do one of the following:
• To add a contact using the Contacts application, on the home screen, click the Contacts icon. At the top of the screen, 
click 
New Contact. Type the contact information. Press the  key > Save.
• To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press  the 
 key > Add to Contacts > Create New Contact. If necessary, add contact information. Press the  key > 
Save.
Related...

• To copy a contact from your contact list to your SIM Card, in the contact list, click a contact. Highlight a phone number. Press the 
 key > Copy to SIM Phone Book. Press the  key > Save.
Another option to backup your contacts is to use the BlackBerry Desktop Software. For more information, visit 
docs.blackberry.com to see the User Guide for BlackBerry Desktop Software.
Search for a contact
You can search for contacts in your contact list or, if your email account uses a BlackBerry Enterprise Server,...

If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the 
BlackBerry Desktop Software to synchronize your organizer data. For more information, see the Help in the BlackBerry 
Desktop Software
.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your...

Related information
Add a contact to your SIM card,212
Add a contact to your SIM card
1.In the contact list, press the  key > SIM Phone Book. 2.Press the  key > New. 
3.Type the contact information.
4.Press the  key > Save. 
Related information
Add a contact,212
Copy contacts to and from SIM card
The Copy All feature can be used to copy contacts from your SIM card to your contacts list. A helpful feature when you are 
setting up a new device. You can also copy contacts from your contacts list to your SIM...

You can synchronize contact fields that you customize on your BlackBerry smartphone with the email application on your 
computer. For more information about synchronizing contact fields, see the Help in the 
BlackBerry Desktop Software.
Add a pause or a wait to a phone number
Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. 
After dialing the main phone number, your 
BlackBerry smartphone either pauses before dialing the additional...

1.On the home screen, click the Contacts icon.
•To search for a contact in your contact list, type all or part of a contact's name.
•To search for a contact in your organization's contact list, click Remote Lookup. Type all or part of a contact's 
name. Click 
OK.
2.Highlight a contact.
3.Press the  key. 
•To view information for a contact, click View.
•To add a contact from your organization's contact list to your contact list, click Add to Contacts.
•To add all of the contacts from your...

Related information
My contact pictures keep changing,226
Change or delete a contact picture
1.On the home screen, click the Contacts icon.
2.Highlight a contact.
3.Press the  key > Edit.
4.Highlight the contact picture.
• To change the contact picture, press the  key > Replace Picture. Highlight a picture. Press the  key > 
Select Picture.
• To delete the contact picture, press the  > Delete Picture.
5.Press the  key > Save.
Related information
My contact pictures keep changing,226
About categories
You...

2.Press the  key > Filter. 3.Press the  key > New. 
4.Type a name for the category.
5.Press the  key on the keyboard. 
To delete a category, highlight the category. Press the  key > Delete.
Synchronizing contacts
About synchronization and reconciliation
The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data 
(contacts, calendar entries, tasks, and memos) and reconcile email between your 
BlackBerry smartphone and the email 
application on...

About synchronization conflicts,200
About backing up and restoring smartphone data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your 
BlackBerry smartphone data, including messages, organizer data, fonts, saved searches, and browser bookmarks using 
the 
BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
If you haven't saved anything on your media card, you can back up and restore most of...