Bizfon Biztouch 3 Call Mod Instructions Manual

							Tips for Using the Directory
!
!To quickly find a name after accessing the Directory, press a
number on the keypad that matches the first letter of the name for
which you are looking.
When entering numbers of outside lines in the Directory, you do
not need to enter a 9.
Reprogramming the Direct Access Buttons
A Direct Access Button is a button that you press to immediately dial
an extension.
1. Press and hold the button you want to reprogram for at least five
seconds.
2. Release the button.
You hear an announcement telling you the current programming
of the button.
3. Press to reprogram the button.
4. Press to create a speed dial entry or to program an extension
number.
5. Enter the number you wish to dial and then press . You do not
need to press if you are programming an extension number.You can reprogram the direct access buttons for the
numbers you dial most frequently. For example, you could reprogram
the button for extension 205 to dial your home telephone number.
To reprogram a direct access button:
1
12
#
#
Note that you need to enter a 9 when programming a speed dial
for an outside number.
You cannot reprogram any of the line appearance or call
appearance buttons.
Phone: (603) 870-9400
Fax: (603) 870-9250
Customer Care: Dial Ext. 299
www.bizfon.comBizfon, Inc.50 Stiles Road
Salem, NH 03079ãCopyright 2000 Bizfon, Inc.
Bizfon, BizTouch and the Bizfon logo are trademarks of Bizfon, Inc.
All other trademarks are held by their respective owners.
PN: 050-00080
Call Mode Reference Booklet
Dial 299 for Bizfon Customer Care
CALL 1
CALL 2
CALL 3
CALL 4
203
204
205
206
207
208
ENTER
DIAL
REDIAL BIZMAIL
PICKUP
FORWARD
CONF
DNDTRANSFER
MUTE
HOLD
HANDSFREE
Access voice mail
Forward calls
Do not disturb
Mute outgoing audio
Access inside line or
answer a call Transfer current call
Put call on holdPickup call tha
is ringing at
another extension
Access Help
Dial specified extension
(201—208)Voice mail indicator
Adjust ringer volume
or speaker, headset
or handset volume*
201
202
*When you are not on a call, the buttons adjust
the ringer volume. When you are on a call, the
buttons adjust the volume of the handset, speaker, or headset.
Scroll through LCD menus
and change selectionSelect item displayed
in LCD
**When you use SETUP to enter SETTINGS, the phone must be hung up.
If the phone is not hung up, press FORWARD to access SETTINGS.
Place yourself, active call, and
callers on hold in the Meeting RoomDrop call or exit menu
Programmable
Access Personal Settings Display Caller ID log
Access Directory
Display recently dialed numbers
SETUP
**
DIAL
CID 
						

							Hands-free announce allows you to answer calls from internal
extensions without picking up the handset. If someone calls you from
another extension when you have hands-free announce enabled, your
telephone rings once and then goes into hands-free mode. The
telephone plays a beep and you can start talking with the caller.
To enable or disable hands-free announce:
1. Press SETUP, select SETTINGS and press ENTER to enter
Personal Settings .
2. Enter and your password.
3. Press for Additional Settings.
4. Press to enable or disable hands-free announce.
(refer to ** on front)
#
9
3
Using Hands-Free Announce
Personal Settings
If you will not be available to handle calls, you can:
Set the number of times your phone rings before your voice mail
answers
Tell the Bizfon where to send your calls if you do not answer or if
your line is busy !
!
To set these options:
1. Press SETUP, select SETTINGS and press ENTER to enter
Personal Settings .
2. Enter and your password.
3. Press and listen to the prompts.
(refer to ** on front)
#
3
Call Handling When You are Not Available
To access personal settings:
when you are not available
your greeting Call Forwarding
Do Not Disturb
Call Handling
Re-record
Call waiting
After Hours Mode
Additional Settings
Cancel
1. Press SETUP, select SETTINGS and press ENTER .
2. Enter and your password.
(refer to ** on front)
#
1
2
3
4
5
6
9
*
Making calls using the LCD
display:
To use the directory to dial
a number:
To add a number to your
directory:
To edit a number in your
directory:To view numbers in the
caller ID log:
To add a number to the
Directory from caller ID log:
To delete a number from
your Directory: If you would like to double
check a number before you
dial it, leave the telephone on
the hook and enter the number
by pressing the numbers on the
keypad. As you enter the
numbers, they appear on the
LCD. When you are sure the
number is correct, press
DIAL/REDIAL.
If you make a mistake while
enter the number, use to
backspace.Youdonot
need to enter 9 when making
a call in this manner.
1. Press .
2. Use to find the number
you want to dial.
3. Press DIAL/REDIAL.
1. Press .
2. Press ADD.
3. Use the number keypad to
enter the name.
4. Press ENTER.
5. Enter the telephone number.
6. Press ENTER.
1. Press .
2. Use to find the number
you want to edit.3. Press EDIT after you find
the number you want to
change.
4. Edit the name and then
press ENTER.
5. Press EDIT.
6. Edit the number and then
press ENTER.
1. Press .
2. Use to scroll through the
numbers. Use to
switch between displaying
the number and the name.
1. Press .
2. Use to scroll through the
numbers. Use to
switch between displaying
the number and the name.
3. Press ADD after you find
the number you want to add
to the Directory.
1. Press .
2. Use to find the number
you want to delete.
3. Press DEL after you find
the number you want to
delete from the Directory.
4. Press ENTER.
Using the LCD, Directory, Caller ID Log
CIDCID 
						

							Using the Keypad to Enter Characters
Using the keypad to enter text and numbers:
When you add or edit entries to the Directory, you enter text,
numbers, and symbols using the numeric keypad. You get a different
character each time you press a number. For example the first time
you press , you get an A, the second time, B, and so on.
The following table details what characters you get each time you
press a number.2Keys Number of times you press a number key
12345678910
1
2
3
4
5
6
7
8
9
0
*
#?1+–: 1
ABCa b c 2
DE F d e f 3
GHI g h i 4
JKLj kl 5
MNOmn o 6
PQRSpqr s 7
T UVt u v 8
WXYZ wx y z 9
0. ,
S* O$ *
@&!()[]#Blank
Blank
Placing and Handling Calls
To make an outside call:
To make an inside call:
To put a call on hold:
To reconnect to a call on
hold:
To transfer a call:To transfer a call to an
extension’s voice mail:
To forward calls:
To turn off call forwarding:
To answer another ringing
extension:
To route calls directly to
your voice mail:
To activate or deactivate Do
Not Disturb:
EMERGENCY 1. Press HANDSFREE or pick
up the handset.
2. Wait for the dial tone.
3. Press and wait for the
dial tone.
4. Dial the number.
1. Press HANDSFREE or pick
up the handset.
2. Wait for the dial tone.
3. Press an extension number’s
direct access button or dial
the number.
1. Press TRANSFER.
2. Dial the extension, press the
extension’s direct access
button, or dial an outside
number you want to transfer
the call to.
3. Hang up or stay on the line
to announce the caller and
then hang up.1. Press TRANSFER.
2. Press BIZMAIL.
3. Dial the extension number
or press its direct access
button.
1. Press FORWARD
2. If this is the first time you
have forwarded calls,
follow the voice prompts.
If you have already defined
a number to which to
forward calls, forwarding
activates when you press
FORWARD.
Press FORWARD.
1. Press PICKUP.
2. Follow the voice prompts.
1. Pick up the handset and
wait for the dial tone..
2. Press and wait for the
dial tone.
3. Dial 911 or the emergency
number. 9
9 Press HOLD.
Press or HOLD.
or
Press the associated call
button.
Press DND.
Press DND. 1 
						

							Setting Up or Changing your PasswordYou are not required to choose a password, but if you do not, anyone
can listen to your voice mail or change your personal settings from
your telephone. Also, without a password, you are unable to use your
extension from outside the office.
Press SETUP, select SETTINGS and press ENTER to enter
Personal Settings .
Enter and your password if one already exists. Passwords must be from 3 to 10 digits.
Press to select Change Greeting, Password or Recorded Name.
Press to select Change Your Password.
Follow the prompts to change your password. To set up or change your password:
!
!
!
!
!
(refer to ** on front)
#
4
1
Tips for recording your greeting:
!
!Write down what you plan to say, and read the greeting aloud
before recording it to be sure you like the way it sounds.
Press the pound key in the future to skip your greeting Inform callers of their options during your greeting. They can:
Leave a message after the beep
Dial another extension, or the Operator
Press star for more options
Press SETUP, select SETTINGS and press ENTER to enter
Personal Settings .
Enter and your password.
Press to select Change Greeting, Password or Recorded Name.
Press to select Change Your Greeting. !
!
!
!
!
!
!
! To record your greeting:
(refer to ** on front)
#
4
3Recording a Personal Greeting
The allows you to store and edit up to 150 two-line
entries in an address book. Use the first line for a contact’s name and
the second line for the telephone number.
To access the Directory, press .
The log displays recently dialed numbers
from the Directory and shows the most recently dialed number first.
To access the Last Numbers Dialed log, press .
The log displays a record of incoming calls and shows the
most recent first. The Caller ID log always shows calls from other
extensions, but you must have Caller ID active from your telephone
company to see other numbers.
To access the Caller ID log, press .Directory
Last Numbers Dialed
Caller ID
Note that the phone must be hung up to access these features.
DIAL
CID
SETUP
ENTER
DIAL
REDIAL BIZMAIL
Dial the number
displayed on the LCDScroll through LCD menus
and change selectionSelect item displayed
in LCD
ESC
Exit from current menu
**
DIAL
CID
Access Personal Settings Display Caller ID log
Access Directory
Display recently dialed numbersDirectory, Last Numbers Dialed, Caller ID Log
Using the Directories
CALL 1
CALL 2
CALL 3
CALL 4
203
204
205
206
207
208
201
202 
						

							To use your Bizfon from outside of the office:
NOTE:If you have not set up your extension with a password, you
cannot access the Bizfon from outside the office.
2. Press during the greeting.
3. Enter your extension and password as instructed by the prompts.
4. Refer to the Bizfon 680 Wallet Card for more information. 1. Dial your company’s phone number.
* You can change your recorded name, the name that callers hear when
the System Greeting presents the list of extensions.
To change your recorded name:
1. Press SETUP, select SETTINGS and press ENTER to enter
Personal Settings .
2. Enter your extension number or password.
3. Press to select Change Greeting, Password or Record Name.
4. Press to select Change Your Recorded Name.
5. Follow the prompts to change your recorded name.
(refer to ** on front)
4
4
Using Your Bizfon from Outside the Office
When you pick up your telephone handset, the system tells you:
How many new voice mail messages you have
If you have a call on hold
If Do Not Disturb is on
If Call Forwarding is on
If After Hours Mode is on !
!
!
!
!
Listening to Notification MessagesChanging your Recorded Name
Call and Extension Status Lights
Call Light MeaningSteady green Active call
Blinking green Incoming call
Fast blinking red Call on hold
Extension Light MeaningSteady green Active call
Blinking green Call on hold or an
incoming call
Steady red Do not disturb is
active
In call mode, the call lights show calls to your extension. The extension
lights show the status of other extensions.
Using Voice Mail
To use your voice mail:
Play next
Delete
Repeat
Forward
time
date
Play previous
Restore
Exitmessage
message
message
message
Hear message
and stamp
message
deleted
messages*
7
1. Press BIZMAIL.
2. Enter and your
password.
1. Press BIZMAIL.
2. Enter your extension
number.3. Enter your password and press
.
1. Press after listening to the
message.
2. Enter the extension number to
where to forward the message.
3. Record an introduction to the
message and then press .
1. Press SETUP, select
SETTINGS and press ENTER
.
2. Enter and your password if
required.
3. Press for Additional
Settings.
4. Press for Pager Notification
and follow the prompts. ##
5
1
#
9
1
(refer to ** on front)
1
2
3
4
5
6
9
*
Savemessage
*You must restore deleted messages
before ending the current voice mail
session.To access your voice
mail from any physical
extension:To forward a voice mail
message to another
extension:
To be paged when you
receive a voice mail:
To route calls directly to your
voice mail:
Press DND. 
						

							Slide the control to select speaker or headset
output when using HANDSFREE.
Press MUTE to turn off the microphone for the speaker-phone,
headset, or handset so that the caller on the other end of the line cannot
hear anything you say. Press it again to turn the microphone back on.
When an internal caller is calling, you hear a single ring.
When an outside caller is calling, your hear two short rings.
To change the selection during a call,
you must be using the HANDset.
Up to five people can join a conference call in the Meeting Room.
Press CONF.
1. Dial 290.
2. Follow the prompts. To start a conference call in the Meeting Room with your
current caller and other callers on hold:
To start a conference when you have no active calls:Selecting Output for Handsfree Operation
For a list of recommended headsets,
visit www.bizfon.com or call 299.
Muting Outgoing Audio
Internal and External Rings
Initiating Conference Calls
Troubleshooting Speakerphone Operation
Problem:
Cause and Solution:
Problem:
Cause and Solution:
Problem:
Cause and Solution:
Problem:
Cause and Solution:You cannot hear sound from the speaker.
If you are using the speakerphone in a noisy
environment, the microphone might pick up these sounds and prevent
the speakerphone from receiving sound. Use your speakerphone in a
quiet area.
Callers tell you that your audio does not sound clear.
Recessed office areas, such as next to cabinets,
can cause audio distortion. Locate your phone away from these areas.
You cannot hear sound from the speaker.
The handsfree switch might be set to headset. If
you want sound to come from the speaker, set the switch to .
Speakerphone does not stay on when you press HANDSFREE.
The BizTouch 3 requires an AC adapter for the
speakerphone. Be sure that the AC adapter is connected properly.Making a hands-free call:
Receiving a call:
Switching between Speaker or Headset and Handset:!Press HANDSFREE and wait for dial tone.
Adjust volume if needed by using .
Press HANDSFREE again to hang up the phone.
If you are using a headset, pressing HANDSFREE activates the
headset.
Press HANDSFREE instead of picking up the handset when the
phone rings.
Adjust volume if needed by using .
Press HANDSFREE again to hang up the phone.
You can switch between the speaker or headset and the handset while
the phone is dialing a number, or anytime during a conversation.
Speaker or headset to handset: Pick up the handset.
Handset to speaker or headset: Press HANDSFREE then hang up
the handset.
Be sure to press HANDSFREE before hanging up the
handset or you will disconnect the call. !
!
!
!
!
!
!
!
NOTE:
Using the Speakerphone