Bizfon 680 Multi Tenant Instructions Manual

Setting Up and Using Multi-Tenant
Bizfon Multi-Tenant Addendum1
Setting Up and Using
Multi-Tenant
The multi-tenant option allows up to three companies to share 
the resources of a Bizfon 680 configuration while maintaining 
separate telephone lines and extensions for each company (ten-
ant).
Multi-tenant allows you to assign incoming lines and exten-
sions to up to three tenants. Extensions assigned to tenant one, 
for example, can call other extensions in tenant one, but cannot 
call extensions in...

Setting Up and Using Multi-Tenant
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Multi-Tenant Worksheet Example
Use this example to help you fill in your own worksheet. The 
steps to set up this example follow the worksheet.
This example shows a doctor’s office with three doctors who 
each maintain separate telephone lines. Terry, the system 
administrator and the operator, is at extension 201. In this 
example, extension 201 is part of all three tenants since Terry is 
the operator for all three tenants. 
TIP!Each tenant has its own...

Setting Up and Using Multi-Tenant
Bizfon Multi-Tenant Addendum3
Multi-Tenant Worksheet
Use the following worksheet to help you determine and keep 
track of which incoming lines and extensions are associated 
with each tenant. Make copies of this page if necessary.
Administrator: ______________________________________________
Password: _____________________ Ext.: _______________________
Tenant One Tenant Two Tenant Three
Company Name
CO/Telephone Number
CO/Telephone Number
CO/Telephone Number
CO/Telephone...

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To set up the example shown on page 2, follow these steps:
A. Add the incoming lines (COs) to a tenant.
1. Pick up any Bizfon telephone extension and access 
Settings.
NOTE:If you have not yet set up the extension, you must 
press 
 before you can access settings.
2. Dial extension 200, then enter the system password (if 
one has been configured) to access General Settings.
3. Press  to access Additional Settings.
4. Press  to access tenant...

Setting Up and Using Multi-Tenant
Bizfon Multi-Tenant Addendum5
B. Add the extensions to their tenants.
1. Pick up any Bizfon telephone extension and access 
Settings.
NOTE:If you have not yet set up the extension, you must 
press 
 before you can access settings.
2. Dial extension 200, then enter the system password (if 
one has been configured) to access General Settings.
3. Press  to access Additional Settings.
4. Press  to access tenant configuration.
5. Press  to access the tenant extension...

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NOTE:If an extension is already a member of all three ten-
ants, you are not given the option to add it to a tenant.
12. From step 6 above, enter extension 203.
13. Press  to move the extension to a different tenant.
14. Press  to move extension 203 to tenant two.
15. Repeat these steps until you have placed each extension 
into their appropriate tenant and then hang up the 
telephone.
TIP!Virtual extensions can be a member of a tenant.
NOTE:In our...

Setting Up and Using Multi-Tenant
Bizfon Multi-Tenant Addendum7
4. Select the tenant for which you want to change the 
greeting.
5. Press  to change the System greeting.
or
Press  to change the After Hours greeting.
or
Press  to create an information message.
The current greeting is played and you are prompted to 
accept the greeting or change it.
6. Press  to record the new greeting.
7. Press any key when you are done recording the new 
greeting.
8. The new greeting is played. Press  to use the...

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4. Press  to access tenant configuration.
5. Press  to access the tenant line configuration.
6. Press  to hear the list associated with a tenant.
7. Press , , or  to hear the list of lines that a tenant con-
tains.
8. The Bizfon plays the lines associated with the tenants.
9. Listen to the announcement then press 
.
10. Press  to access the tenant extension configuration.
11. Pres s  to hear the list of extensions associated with a ten-
ant.
12....

Setting Up and Using Multi-Tenant
Bizfon Multi-Tenant Addendum9
the Bizfon 680 Administrator’s Guide for more information 
about the Operator extension.
Each tenant has its own Automated Attendant. Therefore, each 
tenant should have its own greeting. Be sure to record appropri-
ate day and night greetings. For example, tenant one’s auto-
mated attendant greeting might say “You have reached the 
office of Dr. Jones...” while tenant two’s automated attendant 
would say “You have reached the office of Dr....

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