BenQ Sp920 Digital Projector User Manual

							  51
  Troubleshooting
EnglishTr o u b l e s h o o t i n g
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
CauseRemedy
There is no power from the power cable.Plug the power cord into the AC inlet on the projector, and 
plug the power cord into the power outlet. If the power 
outlet has a switch, make sure that it is switched on.
Attempting to turn the projector on again during 
the cooling process.Wait until the cooling down process has completed.
CauseRemedy
The video source is not turned on or connected 
correctly.Turn the video source on and check that the signal cable 
is connected correctly.
The projector is not correctly connected to the 
input signal device.Check the connection.
The input signal has not been correctly selected.Select the correct input signal with the SOURCE key on 
the projector or remote control.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned 
properly.Adjust the projection angle and direction as well as the 
height of the projector if necessary.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The batteries are out of power. Replace the batteries with new ones.
There is an obstacle between the remote control 
and the projector.Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.
CauseRemedy
You do not remember the password.Please see Entering the password recall procedure on 
page 26 for details. 
						

							52 Specifications  
EnglishSpecifications
Projector specifications
All specifications are subject to change without notice.
Dimensions
443.0 mm (W) x 167.0 mm (H) x 355.0 mm (D)
Optical
Resolution
1024 x 768 XGA
Display system
1-CHIP DMD
Lens F/Number
F=2.4 to 2.55, f=23.88 to 27.46 mm
Lamp
280 W lamp x 2
Electrical
Power supply
AC 100–240 V, 7.7 A, 50-60 Hz (Automatic)
Power consumption
805 W (Max); 5 W (Standby)
Mechanical
We i g h t
11 kg
Output terminals
RGB output
D-Sub 15-pin (female) x 1
Speaker
(Stereo) 5 watt x 2
12 VDC (Max. 1 A)
Control
USB serial control
Type mini B
RS-232 serial control
Mini Din 8 pin x 1
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
DVI-D input
Video signal input
S-VIDEO
Mini DIN 4-pin port x 1
VIDEO
RCA jack x 1
SD/HDTV signal input
Analog - Component RCA jack x 3,
D-Sub 15-pin
Digital - DVI-D (supports HDCP)
Digital - HDMI
Audio signal input
Audio in
PC audio jack x 1
Wire remote
2.5 mm wire jack
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with 
High Altitude Mode on)
355.0443.0
167.0
63.85
85.50 
						

							  53
  Specifications
EnglishTiming chart
Supported timing for Analog RGB input
Supported timing for Component-YP
bPr input
Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration.
Supported timing for Video and S-Video inputs
ResolutionHorizontal 
Frequency (kHz)Ve r t i c a l  
Frequency (Hz)Pixel Frequency 
(MHz)Mode
640 x 48031.469 59.940 25.175 VGA_60
37.861 72.809 31.500 VGA_72
37.500 75.000 31.500 VGA_75
43.269 85.008 36.000 VGA_85
720 x 400 31.469 70.087 28.3221
720
 x 400_70
800 x 60037.879 60.317 40.000 SVGA_60
48.077 72.188 50.000 SVGA_72
46.875 75.000 49.500 SVGA_75
53.674 85.061 56.250 SVGA_85
1024 x 76848.363 60.004 65.000 XGA_60
56.476 70.069 75.000 XGA_70
60.023 75.029 78.750 XGA_75
68.667 84.997 94.500 XGA_85
1280 x 800 49.65 59.96 83.500 WXGA_60
1280 x 102463.981 60.020 108.000 SXGA3_60
79.976 75.025 135.000 SXGA3_75
91.146 85.024 157.500 SXGA3_85
1280 x 96060.000 60.000 108
1280
 x 960_60
85.938 85.002 148.500
1280
 x 960_85
1440 x 90055.935 59.887 106.500 WXGA+_60
70.635 74.984 136.750 WXGA+_75
1400 x 1050 65.317 59.978 121.750 SXGA+_60
1600 x 1200 75.000 60.000 162.000 UXGA
640 x 480@67Hz 35.000 66.667 30.240 MAC13
832 x 624@75Hz 49.722 74.546 57.280 MAC16
1024 x 768@75Hz 60.241 75.020 80.000 MAC19
1152 x 870@75Hz 68.68 75.06 100.000 MAC21
Signal Format Horizontal Frequency (kHz) Vertical Frequency (Hz)
480i(525i)@60Hz 15.73 59.94
480p(525p)@60Hz 31.47 59.94
576i(625i)@50Hz 15.63 50.00
576p(625p)@50Hz 31.25 50.00
720p(750p)@60Hz 45.00 60.00
720p(750p)@50Hz 37.50 50.00
1080i(1125i)@60Hz 33.75 60.00
1080i(1125i)@50Hz 28.13 50.00
1080P@60HZ 67.5 60.00
1080P@50HZ 56.26 50.00
Video modeHorizontal 
Frequency (kHz)Vertical Frequency 
(Hz)Color sub-carrier 
Frequency (MHz)
NTSC 15.73 60 3.58
PAL 15.63 50 4.43
SECAM 15.63 50 4.25 or 4.41
PAL-M 15.73 60 3.58
PAL-N 15.63 50 3.58
PAL-60 15.73 60 4.43
NTSC4.43 15.73 60 4.43 
						

							54 Specifications  
EnglishSupported timing for DVI-D and HDMI (HDCP) input
Displaying a 1080i_50 or 1080i_60 signal may result in slight image vibration.
ResolutionHorizontal 
Frequency (kHz)Ve r t i c a l  
Frequency (Hz)Pixel Frequency 
(MHz)Mode
720 x 400 31.469 70.087 28.3221
720 x 400_70
640 x 48031.469 59.940 25.175 VGA_60
37.861 72.809 31.500 VGA_72
37.500 75.000 31.500 VGA_75
43.269 85.008 36.000 VGA_85
800 x 60037.879 60.317 40.000 SVGA_60
48.077 72.188 50.000 SVGA_72
46.875 75.000 49.500 SVGA_75
53.674 85.061 56.250 SVGA_85
1024 x 76848.363 60.004 65.000 XGA_60
56.476 70.069 75.000 XGA_70
60.023 75.029 78.750 XGA_75
68.667 84.997 94.500 XGA_85
1280 x 800 49.65 59.96 83.458 WXGA_60
1280 x 102463.981 60.020 108.000 SXGA_60
79.976 75.025 135.000 SXGA_75
91.146 85.024 157.500 SXGA_85
1280 x 96060.000 60.000 108.000 1280 x 960_60
85.938 85.002 148.500 1280 x 960_85
1440 x 90055.935 59.887 106.500 WXGA+_60
70.635 74.984 136.750 WXGA+_75
1400 x 1050 65.317 59.978 121.750 SXGA+_60
1600 x 1200 75.000 60.000 162.000 UXGA
640 x 480@67Hz 35.000 66.667 30.240 MAC13
832 x 624@75Hz 49.722 74.546 57.280 MAC16
1024 x 768@75Hz 60.241 75.020 80.000 MAC19
1152 x 870@75Hz 68.68 75.06 100.000 MAC21
VIDEO31.47 60 27 480p
31.25 50 27.000 576p
37.50 50 74.25 720p_50
45.00 60 74.25 720p_60
28.13 50 74.25 1080i_50
33.75 60 74.25 1080i_60
67.5 60 148.5 1080p
56.26 50 148.5 1080p 
						

							  55
  Other information
EnglishOther information
Warranty and Copyright 
information
Limited warranty
BenQ warrants this product against any defects in material 
and workmanship, under normal usage and storage. 
Proof of purchase date will be required with any warranty 
claim. In the event this product is found to be defective within 
the warranty period, BenQs only obligation and your 
exclusive remedy shall be replacement of any defective parts 
(labor included). To obtain warranty service, immediately 
notify the dealer from which you purchased the product of 
any defects.
Important: The above warranty shall be void if the customer 
fails to operate the product in accordance with BenQs 
written instructions, especially the ambient humidity must be 
in-between 10% and 90%, temperature in-between 0°C and 
35°C, altitude lower than 4920 feet, and avoiding to operate 
the projector in a dusty environment. This warranty gives you 
specific legal rights, and you may have other rights which vary 
from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright 2008 by BenQ Corporation. All rights reserved. No 
part of this publication may be reproduced, transmitted, 
transcribed, stored in a retrieval system or translated into any 
language or computer language, in any form or by any means, 
electronic, mechanical, magnetic, optical, chemical, manual 
or otherwise, without the prior written permission of BenQ 
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, 
either expressed or implied, with respect to the contents 
hereof and specifically disclaims any warranties, 
merchantability or fitness for any particular purpose. Further, 
BenQ Corporation reserves the right to revise this publication 
and to make changes from time to time in the contents hereof 
without obligation to notify any person of such revision or 
changes.
*DLP, Digital Micromirror Device and DMD are trademarks 
of Texas Instruments. Others are copyrights of their respective 
companies or organizations.
Regulation statements
FCC statement
CLASS B: This equipment generates, uses and can radiate 
radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful 
interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more 
of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the distance between the equipment and 
receiver.
— Connect the equipment into an outlet on a circuit 
different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV 
technician for help.
EEC statement
This machine was tested against the 89/336/EEC (European 
Economic Community) for EMC (Electronic Magnetic 
Compatibility) and fulfills these requirements.
WEEE directive
Disposal of Waste Electrical and Electronic Equipment by 
users in private households in the European Union.
This symbol on the product or on the 
packaging indicates that this can not be 
disposed of as household waste. You must 
dispose of your waste equipment by handling 
it over to the applicable take-back scheme for 
the recycling of electrical and electronic 
equipment. For more information about 
recycling of this equipment, please contact 
your city office, the shop where you 
purchased the equipment or your household 
waste disposal service. The recycling of 
materials will help to conserve natural 
resources and ensure that it is recycled in a 
manner that protects human health and 
environment.
   
						

							56 Other information  
English