BenQ Sp920 Digital Projector User Manual

							SP920 Digital Projector
User Manual
Welcome 
						

							2  Table of contents  
EnglishTa b l e  o f  c o n t e n t s
Important safety instructions ..... 3
Introduction ................................ 6
Projector features ............................ 6
Shipping contents ........................... 7
Projector exterior view ................... 8
Controls and functions................... 9
Projector ..................................................9
Remote control ......................................10
Positioning your projector ........ 12
Choosing a location ...................... 12
Obtaining a preferred projected 
image size ...................................... 13
Connection ................................ 16
Connecting a computer 
or monitor ..................................... 16
Connecting Video source devices 18
Operation ................................... 23
Starting up the projector .............. 23
Using the On-Screen Display (OSD) 
menus ............................................ 24
Securing the projector .................. 24
Using a security cable lock ....................24
Utilizing the password function ...........25
Switching input signal .................. 27
Adjusting the projected image ..... 28
Adjusting the projection angle..............28
Auto-adjusting the image .....................28
Fine-tuning the image size and clarity .28
Correcting keystone ..............................29
Magnifying and searching 
for details ....................................... 29
Selecting the aspect ratio .............. 30
Optimizing the image ................... 31
Using Wall Color ...................................31
Selecting a picture mode .......................31
Fine-tuning the image quality in user 
modes .....................................................32
Setting the presentation timer ..... 34
Remote paging operations ........... 35
Hiding the image .......................... 36
Freezing the image ........................ 36
Utilizing FAQ function ................ 36
Locking control keys..................... 37
Operating in a high altitude 
environment ................................. 37
Creating your own startup screen 38
Adjusting the sound ..................... 38
Setting the lamp mode ................. 39
Personalizing the On-Screen 
Display (OSD) menus .................. 39
Shutting down the projector ........ 40
On-Screen Display (OSD) 
Menus ............................................ 41
Menu structure ..................................... 41
Description of each menu .................... 43
Maintenance .............................. 46
Care of the projector .................... 46
Lamp information ........................ 46
Replacing the lamp ............................... 48
Indicators .............................................. 50
Troubleshooting ........................ 51
Specifications ............................. 52
Projector specifications ................ 52
Dimensions ................................... 52
Timing chart ................................. 53
Other information ..................... 55
Warranty and Copyright 
information ................................... 55
Regulation statements .................. 55 
						

							  3
  Important safety instructions
EnglishThank you for your purchase of this quality BenQ projector! It has been designed to provide you with an 
enjoyable viewing experience in various situations. For the best results, please read this manual through carefully 
as it is your guide through the control menus and operation.
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information technology 
equipment. However, to ensure safe use of this product, it is important that you follow the instructions 
mentioned in this manual and marked on the product. 
1. Please read this manual before you operate 
your projector. Save it for future reference. 
2. Do not look straight at the projector lens 
during operation. The intense light beam may 
damage your eyes. 
3. Refer servicing to qualified service 
personnel. 4. Do not place this projector in any of the 
following environments. 
- Space that is poorly ventilated or confined. 
Allow at least 50 cm clearance from walls 
and free flow of air around the projector. 
- Locations where temperatures may become 
excessively high, such as the inside of a car 
with all windows rolled up.
- Locations where excessive humidity, dust, or 
cigarette smoke may contaminate optical 
components, shortening the projectors life 
span and darkening the image.
- Locations near fire alarms
- Locations with an ambient temperature 
above 40°C / 104°F
- Locations where the altitudes are higher than 
3000 m (10000 feet)
3000 m
(10000 feet)
0 m
(0 feet) 
						

							4 Important safety instructions  
English  
       
5. In areas where the mains voltage may 
fluctuate or cut out, it is recommended that 
you connect your projector through a power 
stabilizer, surge protector or uninterruptible 
power supply (UPS). 
6. The lamp becomes extremely hot during 
operation. Allow the projector to cool for 
approximately 45 minutes prior to removing 
the lamp assembly for replacement. 
7. Do not operate lamps beyond the rated lamp 
life. Excessive operation of lamps beyond the 
rated life could cause them to break on rare 
occasions.
8. Never replace the lamp assembly or any 
electronic components unless the projector is 
unplugged.9. Do not attempt to disassemble this projector. 
There are dangerous high voltages inside 
which may cause death if you should come 
into contact with live parts. The only user 
serviceable part is the lamp which has its 
own removable cover.
Under no circumstances should you ever 
undo or remove any other covers. Refer 
servicing only to suitably qualified 
professional service personnel.
10. Do not step on the projector or place any 
objects upon it. Besides probable physical 
damage to the projector, doing so may result 
in accidents and possible injury.
11. Do not block the ventilation holes. 
- Do not place this projector on a blanket, 
bedding or any other soft surface. 
- Do not cover this projector with a cloth or any 
other item. 
- Do not place inflammables near the projector. 
						

							  5
  Important safety instructions
English12.  Always place the projector on a level, 
horizontal surface during operation.
- Do not use if tilted at an angle of more than 
10 degrees left to right, nor at angle of more 
than 15 degrees front to back. Using the 
projector when it is not fully horizontal may 
cause a malfunction of, or damage to, the 
lamp. 
13. Do not stand the projector on end vertically. 
Doing so may cause the projector to fall over, 
causing injury or resulting in damage to the 
projector.
14. This product is capable of displaying inverted 
images for ceiling mount installation. 
Use only BenQs ceiling mount kit for 
mounting the projector and ensure it is 
securely installed. 
15. When the projector is under operation, you 
may sense some heated air and odor from its 
ventilation grill. It is a normal phenomenon 
and not a product defect.
16. Do not block the projection lens with any 
objects when the projector is under operation 
as this could cause the objects to become 
heated and deformed or even cause a fire. 
To temporarily turn off the lamp, press 
BLANK on the projector or remote control.17. Do not place liquids near or on the projector. 
Liquids spilled into the projector may cause it 
to fail. If the projector does become wet, 
disconnect it from the power supplys wall 
socket and call BenQ to have the projector 
serviced.
Ceiling mounting the projector
We want you to have a pleasant experience using 
your BenQ projector, so we need to bring this 
safety matter to your attention to prevent possible 
damage to person and property.
If you intend to mount your projector on the 
ceiling, we strongly recommend that you use a 
proper fitting BenQ projector ceiling mount kit 
and that you ensure it is securely and safely 
installed.
If you use a non-BenQ brand projector ceiling 
mount kit, there is a safety risk that the projector 
may fall from the ceiling due to an improper 
attachment through the use of the wrong gauge or 
length screws.
You can purchase a BenQ projector ceiling mount 
kit from the place you purchased your BenQ 
projector. BenQ recommends that you also 
purchase a separate Kensington lock compatible 
security cable and attach it securely to both the 
Kensington lock slot on the projector and the base 
of the ceiling mount bracket. This will perform 
the secondary role of restraining the projector 
should its attachment to the mounting bracket 
become loose. 
						

							6 Introduction  
EnglishIntroduction
Projector features
The projector integrates high-performance optical engine projection and a user-friendly design to deliver high 
reliability and ease of use.
The projector offers the following features.
• Selectable dual-lamp projection capable of displaying super-bright images
• Wall color correction allowing projection on surfaces of several predefined colors
• Quick auto search speeding up the signal detecting process
• Selectable password protected function
• Up to 11 sets of picture modes providing multiple choices for different projection purposes
• 3D color management allowing color adjustments to your liking
• Splash Screen lock to prevent unauthorized use
• Selectable quick cooling function makes the projector cool in a shorter time
• FAQ to troubleshoot operational problems with one quick key press
• Presentation timer for a better control of time during presentations
• High quality manual zoom lens
• One-key auto-adjustment to display the best picture quality
• Digital keystone correction to correct distorted images 
• Adjustable color balance control for data/video display
• High brightness projection lamp
• Ability to display 16.7 million colors
• Multi-language On-Screen Display (OSD) menus
• Built-in speakers provide mixed mono audio when an audio input is connected
• Powerful AV function to provide high quality video image
• Component HDTV compatibility (YP
bPr)
• HDCP compatibility
• HDMI 1.3 compatibility
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, 
selected input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. 
This is normal and expected behavior. 
						

							  7
  Introduction
EnglishShipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please 
contact your place of purchase.
Standard accessories
The supplied accessories will be suitable for your region, and may differ from those illustrated.
*The warranty card is only supplied in some specific regions. Please consult your dealer for detailed 
information.
Optional accessories
If you need to purchase the accessories listed below, please also contact your local dealer.
Installing or replacing the remote control batteries
1. To open the battery cover, turn the remote control over to 
view its back, push on the finger grip on the cover and slide 
it up in the direction of the arrow as illustrated. The cover 
will slide off.
2. Remove any existing batteries (if necessary) and install two 
AAA batteries observing the battery polarities as indicated 
in the base of the battery compartment. Positive (+) goes to 
positive and negative (-) goes to negative.
3. Refit the cover by aligning it with the base and sliding it 
back down into position. Stop when it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the 
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturers instructions and local environment 
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, 
remove the batteries to avoid damage to the remote control from possible battery leakage.
Projector Power cord VGA cable Remote control with 
batteries
Quick start guide Multi-language user 
manual CDUser manual Warranty card*
(UK) (US)
(EU) (AU) (KOREA)
(CHINA)
(JAPAN)
1. Spare lamp kit
2. Ceiling mount kit3. Presentation Plus
4. RS232 cable 
						

							8 Introduction  
EnglishProjector exterior view
1. Lamp cover
2. Vent (heated air exhaust)
3. Projection lens
4. External control panel
(See page 9 for details.)
5. Focus ring and Zoom ring
(See page 9 for details.)
6. Vent (cool air intake)
7. Front IR remote sensor
8. AC power cord inlet
9. Adjuster feet
10. Kensington anti-theft lock slot
11. Speaker grill
12. Ceiling mount holes
13. Rear IR remote sensor
14. Wired remote control port
15. Audio signal input socket
16. RS232 control port
17. USB socket
18. HDMI port
19. DVI-D signal input socket
20. RGB (PC)/Component Video 
(YPbPr/ YCbCr) signal input 
socket
21. DC 12V output terminal
Used to trigger external devices 
such as an electric screen or light 
control, etc. Consult your dealer 
for how to connect these devices.
22. RGB signal output socket
23. Component Video (YPbPr/ 
YCbCr) signal input sockets
24. S-Video signal input socket
25. Composite Video signal input 
socket
26. Vent (heated air exhaust)
Front/upper side
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Rear/lower side
See Connection on page 16 for connection details.
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							  9
  Introduction
EnglishControls and functions
Projector
1. Focus ring
Adjusts the focus of the projected picture. See 
Fine-tuning the image size and clarity on page 28 
for details.
2. Zoom ring
Adjusts the size of the projected picture. See Fine-
tuning the image size and clarity on page 28 for 
details.
3. POWER indicator light
Lights up or flashes when the projector is under 
operation. See Indicators on page 50 for details.
4. Power
Toggles the projector between standby mode and 
on. See Starting up the projector on page 23 and 
Shutting down the projector on page 40 for 
details.
5. MENU/EXIT
Turns on the On-Screen Display (OSD) menu. 
When the OSD menu is activated, exits and saves 
the menu settings. See Using the On-Screen 
Display (OSD) menus on page 24 for details.
6. BLANK
Used to hide the screen picture. See Hiding the 
image on page 36 for details.
7. TEMPerature indicator light
Lights up if the projectors temperature becomes 
too high. See Indicators on page 50 for details.
8. LAMP indicator light
Indicates the status of the lamp. Lights up when the 
lamp has developed a problem. See Indicators on 
page 50 for details.9. MODE
Depending upon which input signal is selected, 
selects an available picture setup mode. See 
Selecting a picture mode on page 31 for details.
10. ASPECT
Selects the display aspect ratio. See Selecting the 
aspect ratio on page 30 for details.
11. AUTO
Automatically determines the best picture timings 
for the displayed picture. See Auto-adjusting the 
image on page 28 for details.
12. Keystone/Arrow keys ( / Up,  / Down)
Manually corrects distorted images resulting from 
an angled projection. See Correcting keystone on 
page 29 for details.Left/
Starts the FAQ function. See Utilizing FAQ 
function on page 36 for details.
Right/
Locks the keys on the projector. See Locking 
control keys on page 37 for details.
When the On-Screen Display (OSD) menu is 
activated, the arrow keys are used as directional 
arrows to select the desired menu items and to 
make adjustments. See Using the On-Screen 
Display (OSD) menus on page 24 for details.
13. SOURCE
Displays the source selection bar. See Switching 
input signal on page 27 for details.
14. ENTER
Enacts the selected On-Screen Display (OSD) menu 
item. See Using the On-Screen Display (OSD) 
menus on page 24 for details.
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							10 Introduction  
EnglishRemote control
1. Power
Toggles the projector between standby mode and 
on. See Starting up the projector on page 23 and 
Shutting down the projector on page 40 for 
details.
2.ASPECT
Selects the display aspect ratio. See Selecting the 
aspect ratio on page 30 for details.
3.CAPTURE
Captures the projected picture and save it as your 
startup screen. See Creating your own startup 
screen on page 38 for details.
4. Keystone/Arrow keys ( / Up,  / Down)
Manually corrects distorted images resulting from 
an angled projection. See Correcting keystone 
on page 29 for details.
5. MENU/EXIT
Turns on the On-Screen Display (OSD) menu. 
When the OSD menu is activated, exits and saves 
the menu settings. See Using the On-Screen 
Display (OSD) menus on page 24 for details.
6. Left/
Starts the FAQ function. See Utilizing FAQ 
function on page 36 for details.
7. BLANK
Used to hide the screen picture. See Hiding the 
image on page 36 for details.
8.ENTER
Enacts the selected On-Screen Display (OSD) 
menu item. See Using the On-Screen Display 
(OSD) menus on page 24 for details.
9. TIMER ON/SHOW
Activates or displays an on-screen timer based on 
your own timer setting. See Setting the 
presentation timer on page 34 for details.
10.BRIGHTNESS
Displays the BRIGHTNESS adjustment bar. See 
Adjusting Brightness on page 32 for details.
11.CONTRAST
Displays the CONTRAST adjustment bar. See 
Adjusting Contrast on page 32 for details.
12. TIMER SETUP
Enters presentation timer setting directly. See 
Setting the presentation timer on page 34 for 
details.
13. Indicator light
Flashes or lights red when any key on the remote 
control is pressed.
14.MODE
Depending upon which input signal is selected, 
selects an available picture mode. See Selecting a 
picture mode on page 31 for details. 
15. FREEZE
Freezes the projected picture. See Freezing the 
image on page 36 for details.
16.MUTE
Toggles projector audio between on and off. See 
Muting the sound on page 38 for details.
17. AUTO
Automatically determines the best picture timings 
for the displayed picture. See Auto-adjusting the 
image on page 28 for details.
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