BenQ Sp920 Digital Projector User Manual

							  41
  Operation
EnglishOn-Screen Display (OSD) Menus
Menu structure
Please note that the on-screen display (OSD) menus vary according to the signal type selected. Some functions 
are available only when certain input signals are in use.
The menu items are available when the projector detects at least one valid signal. If there is no equipment 
connected to the projector or no signal detected, limited menu items are accessible.
Main menu Sub-menu Options
1. 
DISPLAY
Wall ColorOff/Light Yellow/Pink/Light Green/
Blue/Blackboard
Aspect Ratio 4:3/16:9/Auto/Real
Keystone
Position
Phase
H. Size
Digital Zoom
2. 
PICTURE
Picture ModePC source: Dynamic/Presentation/sRGB/Cinema/User 1/
User 2
Video source: Dynamic/Standard/Cinema/User 1/User 2
Reference ModePC source: Dynamic/Presentation/sRGB/Cinema
Video source: Dynamic/Standard/Cinema
Brightness
Contrast
Color
Tint
Sharpness
Brilliant Color On/Off
Color Temperature T1/T2/T3/T4
3D Color 
ManagementPrimary Color R/G/B/Y/C/M
Hue
Saturation
Gain
Save Settings
3. SOURCEQuick Auto Search On/Off
Color Space Conversion RGB/YUV
6. 
INFORMATION
FAQ-Image and Installation
FAQ-Features and Service
Current System Status
• Source
• Picture Mode
• Resolution
• Color System
•Lamp Mode
•Equivalent Lamp #1 Hour
•Equivalent Lamp #2 Hour 
						

							42 Operation  
English
The default values listed in this manual, especially on pages 43-45, are for reference only. They may vary from the 
projectors due to the continuous improvement to the products.
4. 
SYSTEM 
SETUP: Basic
Presentation TimerTimer Period1~240 minutes
Timer DisplayAlways/1 min/2 min/3 min/Never
Timer PositionBottom-Right/Top-Right/Bottom-Left/
Top-Left
Timer Counting 
DirectionCount Down/Count Up
Timer Audible 
ReminderOn/Off
On/Off
Language
Projector PositionFront Table/Rear Table/Rear Ceiling/
Front Ceiling
Auto Power OffDisable/5 min/10 min/15 min/20 min/25 
min/30 min
Blank TimerDisable/5 min/10 min/15 min/20 min/25 
min/30 min
Panel Key LockOn/Off
Sleep TimerDisable/30 min/1 hr/2 hr/3 hr/4 hr/
8 hr/12 hr
Splash ScreenBenQ/Black/Blue/My Screen
My Screen
5. 
SYSTEM 
SETUP: 
Advanced
Quick Cooling On/Off
High Altitude Mode On/Off
Audio SettingsMute On/Off
Volume
Power on/off ring 
toneOn/Off
Menu SettingsMenu Display Time5 sec/10 sec/15 sec/20 sec/25 sec/30 
sec
Menu PositionCenter/Top-Left/Top-Right/Bottom-
Right/Bottom-Left
Lamp SettingsLamp ModeDual-Brightest
Dual-Reliable
Single-Alternative
Reset Lamp #1 Timer
Reset Lamp #2 Timer
Equivalent Lamp #1 Hour
Equivalent Lamp #2 Hour
Security SettingsChange Password
Change Security Settings
•Power On Lock
•Splash Screen Lock
Baud Rate2400/4800/9600/14400/19200/38400/
57600/115200
Test Pattern On/Off
Reset All Settings 
						

							  43
  Operation
EnglishDescription of each menu
FUNCTION
(default setting/value)DESCRIPTION
Wall Color
 (Off)
Corrects the projected picture’s color when the projection surface is not 
white. See Using Wall Color on page 31 for details.
Aspect Ratio
(Auto)
There are four options to set the images aspect ratio depending on your 
input signal. See Selecting the aspect ratio on page 30 for details.
Keystone
(0)
Corrects any keystoning of the image. See Correcting keystone on page 
29 for details.
Position
(0)
Displays the position adjustment page. To move the projected image, use 
the directional arrow keys. The values shown on the lower position of the 
page change with every key press you made until they reach their 
maximum or minimum.
Phase
(depends on the selected 
input signal)
Adjusts the clock phase to reduce image distortion.
H. Size
(depends on the selected 
input signal)
Adjusts the horizontal width of the image.
Digital Zoom
(100%)
Magnifies or reduces the projected image. See Magnifying and searching 
for details on page 29 for details.
Picture Mode
(PC/DVI-D: Dynamic;
YPbPr/ S-Video/ Video/
HDMI/HDCP: Standard)
Pre-defined picture modes are provided so you can optimize your 
projector image set-up to suit your program type. See Selecting a picture 
mode on page 31 for details.
Reference Mode
Selects a picture mode that most suits your need for the image quality and 
further fine-tune the image based on the selections listed on the same 
page below. See Setting the User 1/User 2 mode on page 32 for details.
BrightnessAdjusts the brightness of the image. See Adjusting Brightness on page 32 
for details.
ContrastAdjusts the degree of difference between dark and light in the image. See 
Adjusting Contrast on page 32 for details.
Color
(0)
Adjusts the color saturation level -- the amount of each color in a video 
image. See Adjusting Color on page 32 for details.
Tint
(0)
Adjusts the red and green color tones of the image. See Adjusting Tint 
on page 32 for details.
The function is only available when Video or S-Video with 
NTSC system is selected.
Sharpness
(15)
Adjusts the image to make it look sharper or softer. See Adjusting 
Sharpness on page 32 for details.
Brilliant Color
(On)
See Adjusting Brilliant Color on page 33 for details.
Color Temperature
(T3)
See Selecting a color temperature on page 33 for details.
3D Color 
ManagementSee 3D Color Management on page 33 for details.
Save SettingsSaves the settings made for User 1 or User 2 mode.
1. DISPLAY menu
2. PICTURE menu 
						

							44 Operation  
English
FUNCTION
(default setting/value)DESCRIPTION
Quick Auto Search
(On)
See Switching input signal on page 27 for details.
Color Space 
Conversion
(RGB)
See Changing Color Space on page 27 for details.
Presentation TimerReminds the presenter to finish the presentation within a certain time 
frame. See Setting the presentation timer on page 34 for details.
LanguageSets the language for the On-Screen Display (OSD) menus. See Using the 
On-Screen Display (OSD) menus on page 24 for details.
Projector Position
(Front Table)
The projector can be installed on a ceiling or behind a screen, or with one 
or more mirrors. See Choosing a location on page 12 for details.
Auto Power Off
(Disable)
Allows the projector to turn off automatically if no input signal is detected 
after a set period of time. See Setting Auto Power Off  on page 47 for 
details.
Blank Timer
(Disable)
Sets the image blank time when the Blank feature is activated, once 
elapsed the image will return to the screen. See Hiding the image on 
page 36 for details.
Panel Key Lock
(Off)
Disables or enables all panel key functions except Power on the projector 
and keys on the remote control. See Locking control keys on page 37 for 
details.
Sleep Timer
(Disable)
Sets the auto-shutdown timer. The timer can be set to a value between 30 
minutes and 12 hours.
Splash Screen
(BenQ logo)
Allows you to select which logo screen will display during projector start-
up. Four options are available: BenQ logo, Black screen, Blue screen or My 
Screen.
My ScreenCaptures and stores the projected picture as My Screen. See Creating your 
own startup screen on page 38 for details.
Quick Cooling
(Off)
Enables or disables the Quick Cooling function. Selecting On enables the 
function and projector cooling time will be shortened from a normal 90-
second duration to approximately 30 seconds.
If you attempt to restart the projector right after the 30-second 
quick cooling process, it will rerun its cooling fans for 
approximately 60 seconds before energizing the lamp.
High Altitude Mode
(Off)
A mode for operation in high altitude areas. See Operating in a high 
altitude environment on page 37 for details.
Audio Settings
Mute (Off)
Volume (5)
Power on/off ring tone (On)
See Adjusting the sound on page 38 for details.
Menu Settings
Menu Display Time (5 sec)
Sets the length of time the OSD will remain active after your last key press. 
The range is from 5 to 30 seconds in 5-second increments.
Menu Position (Center)
Sets the On-Screen Display (OSD) menu position.
3. SOURCE 
menu4. SYSTEM SETUP: Basic menu5. SYSTEM SETUP: 
Advanced menu 
						

							  45
  Operation
English
The INFORMATION menu shows you the current operating status of the projector.
FUNCTION
(default setting / value)DESCRIPTION
Lamp Settings
Lamp Mode (Dual-Brightest)
See Setting the lamp mode on page 39 for details.
Reset Lamp #1 Timer
Reset Lamp #2 Timer
Once the lamp is renewed, select Reset to return the corresponding lamp 
timer to 0. See Resetting the corresponding lamp timer on page 49 for 
details.
Equivalent Lamp #1 Hour
Equivalent Lamp #2 Hour
Displays the number of hours the lamp has been used. See Getting to 
know the lamp hour on page 46 for details on how the total lamp hour is 
calculated.
Security Settings
Change Password
You will be asked to enter the current password before changing to a new 
one. See Utilizing the password function on page 25 for details.
Change Security Settings
Power On Lock (Off)
Splash Screen Lock (Off)
See Utilizing the password function on page 25 for details.
Baud Rate (115200)For service personnel and professional technicians use. The baud rate 
should be adjusted to fit your equipment.
Test Pattern
(Off)
Displays the grid test pattern. It helps you adjust the image size and the 
focus to ensure that the projected image is free of distortion.
Reset All Settings
Returns all settings to the factory preset values.
The following settings will still remain: Position, Phase, H. Size, 
User 1, User 2, Color Space Conversion, Language, Projector 
Position, My Screen, High Altitude Mode, Lamp Settings, 
Security Settings.
FAQ-Image and 
Installation
Displays possible solutions to problems you may encounter.FAQ-Features and 
Service
Current System 
Status
Source
Shows the current signal source.
Picture mode
Shows the selected mode in the PICTURE menu.
Resolution
Shows the native resolution of the input signal.
Color system
Shows input system format, NTSC, PAL, SECAM, or RGB.
Lamp Mode
Shows the current lamp mode status.
Equivalent Lamp #1 Hour
Equivalent Lamp #2 Hour
Displays the number of hours the lamp has been used.
5. SYSTEM SETUP: Advanced menu
6. INFORMATION menu 
						

							46 Maintenance  
EnglishMaintenance
Care of the projector
Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens clean.
Never remove any parts of the projector except the lamp. Contact your dealer if other parts need replacing.
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. 
• Use a canister of compressed air to remove dust. 
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe 
the lens surface.
Never rub the lens with abrasive materials.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in Shutting 
down the projector on page 40 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then wipe 
the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended range for the 
projector. Please refer to Specifications on page 52 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the batteries from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent. When you carry the 
projector yourself, please use the original box or a suitable soft carry case.
Lamp information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the 
built-in timer. The method of calculating the equivalent lamp hour is as follows:
Total (equivalent) lamp hour
= 1 (hours used in Dual-Reliable mode) + 3/2 (hours used in Dual-Brightest mode) + 3/2 (hours used in Single-
Alternative mode)
See Setting the lamp mode on page 39 below for more information.
To obtain the lamp hour information:
1. Press MENU/EXIT and then press  /  until the SYSTEM SETUP: Advanced menu is highlighted.
2. Press   to highlight Lamp Settings and press ENTER. The Lamp Settings page displays.
3. You will see the Equivalent Lamp #1 Hour/Equivalent Lamp #2 Hour information displaying on the menu.
4. To leave the menu, press MENU/EXIT.
You can also get the lamp hour information on the INFORMATION menu. 
						

							  47
  Maintenance
EnglishExtending lamp life
The projection lamp is a consumable item that normally can last up to 2000-3000 hours with proper usage. To 
keep the lamp life as long as possible, you can do the following settings via the OSD menus.
• Setting Lamp Mode as Dual-Reliable
Compared to Dual-Brightest mode, using Dual-Reliable mode reduces system noise and power consumption. If 
the Dual-Reliable mode is selected, the light output for the individual lamp will be reduced.
Setting the projector in Dual-Reliable mode also extends the individual lamp operation life. See Setting the lamp 
mode on page 39 for how Dual-Reliable mode is set.
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set period of time 
to prevent unnecessary waste of lamp life.
To  s e t  Auto Power Off, go into the SYSTEM SETUP: Basic > Auto Power Off menu and press  / . The time 
period can be set from 5 to 30 minutes in 5-minute increments. If the preset time lengths are not suitable for your 
presentation, select Disable. The projector will not automatically shut down in a certain time period.
Timing of replacing the lamp
When the LAMP indicator light is red or a message appears suggesting it is time to replace the lamp, please install 
a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances 
the lamp may explode.
The LAMP indicator light and TEMPerature indicator light will light up if the lamp becomes too hot. Turn 
the power off and let the projector cool for 45 minutes. If the LAMP or TEMPerature indicator light still 
lights up after turning the power back on, please contact your dealer. See Indicators on page 50 for 
details.
The following Lamp warning displays will remind you to change lamp 1 or lamp 2. Warning messages for lamp 1 
are illustrated below.
Status & MessageStatus & Message
• The lamp has been in operation for 2000 hours. 
Install a new lamp for optimal performance. If the 
projector is normally run with Dual-Reliable 
Mode selected (See Lamp Mode (Dual-
Brightest) on page 45), you may continue to 
operate the projector until the 2950 hour lamp 
warning appears.
• The lamp has been in operation for 2950 hours. A 
new lamp should be fitted to avoid the 
inconvenience when the projector runs out of 
lamp time.• The lamp has been in operation for 3000 hours. It 
is strongly recommended that you replace the 
lamp at this age. The lamp is a consumable item. 
The lamp brightness diminishes with use. This is 
normal lamp behavior. You can replace the lamp 
whenever you notice that the brightness level has 
significantly diminished. If the lamp is not 
replaced beforehand, it must be replaced after 
3000 hours usage.
• The lamp MUST be replaced before the projector 
will operate normally.
OK
Order Replacement Lamp
Lamp #1 > 2000 Hours
Notice
OK
Replace Lamp Soon
Lamp #1 > 2950 Hours
Notice
OK
Replace Lamp Now
Lamp #1 > 3000 Hours
Lamp usage time exceeded
Notice
OK
Out of Lamp Usage Time
Replace lamp (refer to user manual)
Then reset lamp timer
Notice 
						

							48 Maintenance  
EnglishReplacing the lamp
• To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord 
before changing the lamp.
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing 
the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution when 
removing lamp glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not 
touch the empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in 
a proper manner.
• Since a pair of non-interchangeable lamps is designed for this projector, only the specified BenQ 
projector lamp can be used for lamp replacement. Make sure the correct lamp is purchased 
beforehand.
• If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make 
sure that no one is underneath the lamp socket to avoid any possible injury or damage to the human 
eyes caused by fractured lamp.
1. Turn the power off and disconnect the projector 
from the wall socket.
 If the lamp is hot, avoid 
burns by waiting for approximately 45 minutes 
until the lamp has cooled.
2. Loosen the screw on the lamp cover with a slotted 
screwdriver.
3. Remove the lamp cover from the projector.
Do not turn the power on with the lamp cover 
removed.
4. Identify the lamp you want to replace by looking 
at the top of the lamp.
5. Loosen the screws that secure the lamp and the 
lamp connector.
6. Disconnect the lamp connector from the 
projector. 
						

							  49
  Maintenance
English
7. Lift the handle so that it stands up. Use the handle 
to slowly pull the lamp out of the projector.
Pulling it too quickly may cause the lamp to 
break and scatter broken glass in the 
projector.
Do not place the lamp in locations where 
water might splash on it, children can reach 
it, or near flammable materials.
Do not insert your hands into the projector 
after the lamp is removed. If you touch the 
optical components inside, it could cause 
color unevenness and distortion of the 
projected pictures.
8. As shown in the figure, hold the new lamp and 
align the two locators on the lamp with the holes 
on the projector, and then insert the lamp all the 
way into the projector.
9. Tighten the screw that secures the lamp.
10. Connect the lamp connector to the projector and 
tighten the screw that secures the lamp connector.
Loose screw may cause a bad connection, 
which could result in malfunction.
Do not over tighten the screw.
11. Ensure the handle is fully laid flat and locked in 
place.12. Replace the lamp cover on the projector.
13. Tighten the screw that secures the lamp cover.
Loose screw may cause a bad connection, 
which could result in malfunction.
Do not over tighten the screw.
14. Restart the projector.
Do not turn the power on with the lamp cover 
removed.
Resetting the corresponding lamp timer
15. After the startup logo, open the On-Screen 
Display (OSD) menu. 
Go to the SYSTEM SETUP: Advanced > Lamp 
Settings menu. 
Press ENTER and the Lamp Settings page 
displays.
Highlight Reset Lamp #1 Timer/Reset Lamp #2 
Timer. A warning message displays asking if you 
want to reset the lamp timer.
Highlight Reset and press ENTER on the 
projector or remote control. The lamp time will 
be reset to 0.
Do not reset if the lamp is not new or replaced 
as this could cause damage. 
2
1
Reset Lamp #1 Timer
Reset
Cancel
Notice 
						

							50 Maintenance  
EnglishIndicators
LightStatus & Description
POWERTEMPLAMP1LAMP2
Power events
Orange Off Off OffStand-by mode.
Green
FlashingOff Off OffPowering up.
Green Off Off OffNormal operation.
Orange
FlashingOff Off Off
1. The projector needs 90 seconds to cool down as it was 
abnormally shut down without the normal cooling 
down process. Or
2. The projector needs to cool for 90 seconds after the 
power is turned off.
Orange
FlashingOff Off OffThe projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact 
your dealer for assistance.
Orange
FlashingOff Red Off
Lamp events
Off Off Red OffLamp 1 failed. The projector has entered Single-Alternative 
mode automatically. Replace lamp 1 as soon as possible.
Off Off Off RedLamp 2 failed. The projector has entered Single-Alternative 
mode automatically. Replace lamp 2 as soon as possible.
Off Off Red Red
The projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact 
your dealer for assistance.
Thermal events
Off Red Off Off
The projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact 
your dealer for assistance.
Off Red Red Off
Off Red Green Off
Off Red Orange Off
Off Red Off Red
Off Red Off Green
Off Red Off Orange
Red Red Red Off
Red Red Green Off
Red Red Orange Off
Green Red Red Off