BenQ Projector SH963 User Manual

  51
  Using the projector
EnglishFunctionDescription
Source
Shows the current signal source.
Picture ModeShows the selected mode in the Picture -- Basic > Picture Mode menu.
ResolutionShows the native resolution of the input signal.
Lamp ModeShows the selected lamp mode in the Advanced Setup > Lamp Mode 
menu.
Equivalent Lamp #1 
Hour
Shows the total lamp time used.Equivalent Lamp #2 
Hour 
Firmware Version
Shows the current firmware version 

52 Additional information  
English
Additional information
Care of the projector
Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens 
clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer 
service center if the projector fails to operate as expected.
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Before you attempt to clean the lens, 
turn the projector off, unplug the...

  53
  Additional information
EnglishLamp information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by 
the built-in timer.
To obtain the lamp hour information:
1. Press MENU/EXIT and then press  /  until the Advanced Setup menu is highlighted.
2. Press   to highlight Lamp Settings and press ENTER. The Lamp Settings page is displayed.
3. The lamp hour information is shown in the row of Equivalent Lamp #1 Hour...

54 Additional information  
EnglishTiming of replacing the lamp
When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, 
please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector 
and in some instances the lamp may explode. Go to http://lamp.BenQ.com for a replacement lamp.
The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn 
the power off and let the projector...

  55
  Additional information
English1. Turn the power off and disconnect the 
projector from the power outlet. Turn off all 
connected equipment and disconnect all other 
cables. See Turning the projector off on 
page 42 for details.
2. Loosen the screw on the lamp cover.
3. Remove the lamp cover. 
4. Identify the lamp you want to replace by 
looking at the top of the lamp.5. Loosen the screw that hold the lamp to the 
projector. Disconnect the lamp connector 
from the projector.
6. Lift the handle so...

56 Additional information  
English
Resetting the lamp timer
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
1. After the start-up logo, press MENU/EXIT and then press  /  until the Advanced Setup menu 
is highlighted.
2. Press   to highlight Lamp Settings and press ENTER. The Lamp Settings page is displayed.
3. Highlight Reset Lamp #1 Timer/Reset Lamp #2 Timer and press ENTER. A warning message 
is displayed asking if you want to reset the lamp timer. Highlight...

  57
  Additional information
EnglishIndicators
LightStatus 
POWERTEMPLAMP1LAMP2
Pow e r  eve n t s
Orange Off Off OffStand-by mode.
Green
FlashingOff Off OffPowering up.
Green Off Off OffNormal operation.
Orange
FlashingOff Off OffNormal power-down cooling.
Lamp events
Off Off Red OffLamp 1 error in normal operation
Off Off Off RedLamp 2 error in normal operation
Off Off Red RedBoth lamps fail
Orange Off Red OffLamp is not lit up
Thermal events
Off Red Off OffFan 1 error (T Blower Fan 1 speed is +25%...

58 Additional information  
EnglishTroubleshooting
ProblemCauseRemedy
The projector does 
not turn on.There is no power from the power 
cable.Plug the power cable into the AC inlet on the 
rear of the projector, and plug the power 
cable into to the power outlet. If the power 
outlet has a switch, make sure that it is 
switched on. (See page 20.)
Attempting to turn the projector on 
again during the cooling process.Wait until the cooling down process has 
completed.
The lamp cover is not securely...

  59
  Additional information
EnglishSpecifications
All specifications are subject to change without notice. 
 Optical
Projection systemSingle-chip DLP™ system.
DMD chip0.65 DLP (1920 x 1080)
LensF = 2.48 to 2.81, f = 24.1 to 36.15 mm
Projection screen size30 to 300
Lamp350W x 2
 Electrical
CompatibilityPC: 640 x 480 to 1920 x 1200
Video: NTSC, PAL, SECAM, YPbPr (480i/480p/576i/576p/720p/1080i/
1080p), HDTV (720p/1080i/1080p)
Color SpaceTyp. = 60% NTSC (Target Color Gamut = HDTV Rec. 709)
 Te r m i n a l...

60 Additional information  
English Dimensions
443 mm x 354.7 mm x 167 mm (W x D x H)
 Ceiling mount installation
443
354.7 380.8
167
46
72.52
24266298
70
222288
230.92
443.03
537.90 577.70
202.86
380.8
143.39
127.7
Ceiling mount screws:
M6 x 8 (Max.  L = 8 mm)
Unit: mm