Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Welcome!
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Overview
We l c o m e !
Welcome to the PARTNER® Advanced Communications System (ACS). This dynamic 
communications system comes complete with intuitive call handling combined with a variety of 
features that give you the efficient and flexible system you need.
The system also supports a full line of system telephones, many with displays that show you 
programming and operation feedback. But don’t throw that old telephone away, because the 
PARTNER ACS includes support for many single-line...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Structure of the Book
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Structure of the Book
This book contains eleven chapters, which supply information as follows:

Chapter 1, Overview–briefly describes the features, modes of operation, system capacities, 
and system components.

Chapter 2, Installation–intended primarily for the technician, explains the physical installation 
of the control unit and the telephones.

Chapter 3, Initial System Programming–describes the...

Overview
Features
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Features
As each new version of system software is released, more valuable features become available.
Features Available with Release 2.0 or Later

Automatic System Answer to help answer and route calls.

Direct Extension Dial to allow callers to dial an extension or help group directly without the 
aid of the receptionist.

Line Pooling to create up to four groups, or pools, of multiple outside lines. When users 
access a pool to make a call, the system selects an available line...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Modes of Operation
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Features Available with Release 4.0 or Later

Support of the 1600 DSL module, a module that contains up to 16 lines on one line jack.

Caller ID name and number appear on display telephones while a call is ringing.

Newly designed carrier, requiring no cover.
Features Available with Release 5.0 or Later

Support of the 012E module, a module that increases the maximum extension capacity to 48.

Support...

Overview
Modes of Operation
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Key Mode
When the system operates in Key mode, individual outside lines are assigned to users’ extensions 
for making and receiving calls. At extensions with system telephones, each individual line (Line 1, 
Line 2, Line 3, etc.) assigned to the extension is represented by its own line button. You can press 
any of the available line buttons on a system telephone to make outside calls. (Single-line 
telephone users must dial 9 at intercom dial tone to make an outside call...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Capacity
1-6In Hybrid mode, extension 10 always operates like an extension in Key mode. This means that 
every outside line in the system is associated with a specific line button at extension 10.
All other extensions can be set up with access to only lines, only pools, or a combination of lines 
and pools:

Those extensions that have pool buttons, even if they also have individual line buttons, are 
called pooled...

Overview
System Capacity
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PARTNER ACS Release 2.0 or 3.0 systems allow up to 19 lines and up to 40 extensions; 
however, these maximums cannot be achieved simultaneously.

PARTNER ACS Release 4.0 or later systems allow up to 31 lines and up to 40 extensions; 
however, these maximums cannot be achieved simultaneously.
Table 1-2.  Release 2.0 or 3.0 Capacities
ConfigurationMaximum LinesMaximum Extensions
Stand-alone3 lines, 8 extensions
PARTNER ACS processor module8 extensions, 3 lines
PARTNER ACS...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Components
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System Components
Modular hardware design makes the system easy to install and expand. The most basic system 
consists of a PARTNER ACS processor module, which supports three lines and eight extensions. 
Using these lines and extensions, you can add optional devices and telephones to configure your 
system to meet your needs.
To expand the system to include more lines and extensions, simply attach...

Overview
System Components
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Configurations
You can install the PARTNER ACS system in one of three basic configurations, all of which must 
be wall-mounted:

Stand-alone PARTNER ACS processor module. This configuration does not use a carrier.

2-slot carrier, which can hold the PARTNER ACS processor module and one other module.

5-slot carrier, which can hold up to five modules, including the PARTNER ACS processor 
module. The processor module resides in the center slot.
In either carrier, only one of...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Components
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Figure 1-1.  System Configurations
PARTNER
3000
PARTNER ACS
Processor Module
TransTalk™
Wireless Phones
PARTNER-34D® Phone
(with optional PARTNER-CA48
Intercom Autodialer) 
PARTNER-6
®Phone
SMDR Jack Contact Closure Jack
5-Slot
Carrier
400
Module 206
Module
CONTROL UNIT
SYSTEM PHONESOptional Modules
PARTNER-18®Phone
Optional Devices(for extension jacks)
Serial Printer
Magic on Hold deck 
PC Cards
...