ATT System 25 Reference Manual
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Page 81
FEATURES AND SERVICES Attendant Return Coverage On Don’t Answer Description This feature allows unanswered calls extended by the attendant to be returned to the attendant for additional service. Calls that are not answered after a administered number of rings will transfer ringing to the Return-On-Don’t-Answer (RTN-DA) button on a Direct Trunk Attendant Console (DTAC) or to a LOOP button on a Switched Loop Attendant Console (SLAC). If the called voice terminal has Coverage, the counting of rings for...
Page 82
Attendant Return Coverage On Don’t Answer Coverage: l DTAC only—Whenever a DTAC attendant is a coverage receiver for a particular coverage group and a call is placed from the attendant position via the Start button or the Selector Console to a voice terminal in that group, the Coverage-Group (COVER-GRP) button on the Attendant Console will not track the call (COVER-GRP button status LED will not flash). If the call remains unanswered, it will return to the Attendant Console on the RTN-DA button rather...
Page 83
FEATURES AND SERVICES Attendant Source and Destination (SLAC Only) Description This feature allows the attendant, while extending a call, to switch back and forth between the calling party (the source) and the called party (the destination) before connecting them together. Pressing the SOURCE button on the SLAC after the called party has been reached has these results: l The called party (the destination) is put on hold. l The attendant is reconnected to the calling party (the source) l The green status...
Page 84
Attendant Splitting One-Way Automatic Attendant Splitting One-Way Automatic Description This feature allows the attendant to converse privately with a called party while the calling party is split away on hold. When the attendant presses START (or a DXS button) to extend an incoming call to a called party, the calling party is automatically split away from the connection and placed on hold. This allows the attendant to talk privately with the called party before extending the call. The attendant can then...
Page 85
FEATURES AND SERVICES Attendant System Alarm Indication Description This feature provides a visible alarm on the Attendant Console to alert the attendant to problems detected by the system software. The ALARM LED on the Attendant Console will flash whenever a detected fault persists longer than four minutes, or if more than five transient faults per hour are detected.The alarm indication should be reported immediately to your AT&T Systems Technician. The alarm type that causes an alarm indication is...
Page 86
Automatic Intercom Automatic Intercom Description This feature allows a multiline voice terminal user including ATL cordless telephone (or attendant) to place and answer calls to and from another station by use of a dedicated button appearance. Automatic Intercom provides a private path between two designated multiline voice terminals. To place an Automatic Intercom call, the calling party presses the Automatic Intercom (AUTO ICOM) button and goes off-hook. The calling party hears ringback tone and the...
Page 87
FEATURES AND SERVICES Interactions The following features interact with Automatic Intercom. Attendant Position Busy:The inactive attendant is permitted to place Automatic Intercom calls. Automatic Intercom calls to an inactive DTAC where the AUTO ICOM button is located in one of the two rightmost button columns will not ring at the console, nor can they be covered by the active attendant.However, Automatic Intercom calls to an inactive SLAC will ring there. Bridging of System Access Buttons:Calls on...
Page 88
Automatic Route Selection (ARS) Automatic Route Selection (ARS) Description This feature provides for the routing of calls over the telecommunications network based on preferred routes (normally the least expensive route available at the time the call is placed.) An ARS pattern can be composed of two subpatterns (time of day determines which subpattern is selected), each consisting of up to three routes, associated Facility Restriction Level (FRL) codes (described below), and CO overflow flags. A route...
Page 89
Features and Services l Calls made to specified COs or seven-digit telephone numbers within the Home Number Plan Area (Home Area Code). These calls are routed as specified in the Home Area Code Exception Lists, or else via the Area Code Routing Table, or (by default if not otherwise specified) the local CO facility. l Calls made to Area Codes outside the Home Area Code, sometimes referred to as Foreign Area Codes (FNPAs). The route selected depends on the type of call, as follows: — FNPA special number...
Page 90
Automatic Route Selection (ARS) Calls are checked to determine if they are international calls or operator calls. Dialed numbers “01” or 011 signify international calls, “0” plus a number other than “1” signify operator calls (00 calls signify Intra-Lata operator calls). If the call is an international call and the terminal is not restricted, the international routing pattern is selected and the call routed accordingly. Operator calls are routed via the local CO facility. Calls within the Home Area Code...