ATT System 25 Reference Manual

FEATURES AND SERVICES
Remote Access: Remote access callers cannot enter account codes.
Third-Party Call Setup: If the source station is FACE-restricted, the third-party data terminal
must prefix the outside destination number with V 0 and an account code.
Transfer: Calls can be transferred in both directions between a FACE-restricted station and
a non-FACE station.
Administration Requirements
Account code entry is administered on a per-station basis—Optional, Forced for all Outgoing
Calls, or Forced for...

Account Code Entry, Optional
Account Code Entry,
Description
Optional Account Code Entry
incoming and outgoing calls.
Optional
allows voice terminal users to associate an account code with
The account code is appended to the SMDR call record and
can be used later for accounting or billing purposes.
For an incoming call, the user must enter the account code at the end of the call. For an
outgoing call, the user has a choice of entering the code at the beginning of the call, before
the destination is...

FEATURES AND SERVICES
Erroneous account codes that are not corrected before the last digit is entered are recorded
and cannot be changed. Partial account codes entered by going on-hook before completing
the entry are recorded and cannot be changed.
If, before all digits have been entered, (1) the user goes on-hook, (2) a button other than
ACCT ENTRY is pressed, or (3) 30 seconds have elapsed since the feature was invoked, the
SMDR call record will show the digits dialed up to that point.
Optional Account...

Account Code Entry, Optional
Administration Requirements
System:
l Assign number of Account Code digits (0-15; default = 15).
Voice Terminal Port:
l Multiline terminals—Assign Account Code Entry button.
l Single-line terminals—no administration required.
Hardware Requirements
Requires a RS-232 compatible 80-column ASCII (serial) printer or other device to output
Station Message Detail Recording (SMDR)/Account Code entries.
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FEATURES AND SERVICES
Attendant Call Extending
Description
This feature allows the attendant to put a call in a special hold condition, call another station,
then connect the two calls together.The attendant can withdraw from the connection and
separate the call from the console or remain connected to the other parties. Attendant Call
Extending is a feature used at either a Direct Trunk Attendant Console (DTAC) or a Switched
Loop Attendant Console (SLAC).
Note:In general,
the attendant should not use the...

Attendant Call Extending
Calls extended to an idle voice terminal that are not answered within a specified time return
to the Attendant Console on an idle LOOP button (SLAC only) or on the Return-On-Don’t-
Answer (RTN-DA) button (DTAC only). Calls camped-on at a busy voice terminal that are not
answered within a specified time return to the Attendant Console on an idle LOOP button
(SLAC only) or on the Return-On-Busy (RTN-BUSY) button (DTAC only). If a SLAC is not
available to incoming calls (busy on...

FEATURES AND SERVICES
Attendant Camp-On
Description
This feature allows the attendant to extend a trunk call to a busy voice terminal and leave it
waiting or “camped on” there.After hearing busy tone, the attendant presses RELEASE to
camp-on this call at the busy terminal.When this is done, a burst of tone is heard in the
handset of the called terminal and the caller is placed on hold (hearing music-on-hold if
available). When a System Access button at a multiline set becomes idle or a single-line...

Attendant Camp-On
Direct Group Calling: The attendant can camp-on more than one call per DGC group. Voice
terminals in the group do not receive a burst of tone when a call is camped on. Trunk calls
camped onto a busy DGC group go into the DGC queue and are eligible for delay
announcement and music-on-hold.
Direct Inward Dialing (DID): DID calls can be covered by the attendant and then given
Camp-On treatment. They do not automatically receive Call Waiting.
Station Hunting: If the called party is a member...

FEATURES AND SERVICES
Attendant Cancel
Description
This feature allows the attendant to terminate an attempt to extend any incoming call if the
called station does not answer, or if the station answers but declines to accept the call. The
attendant presses CANCEL and is automatically reconnected to the calling party. The call
can then be ended by hanging up or by pressing RELEASE.
Pressing CANCEL when the Start facility is not active will be ignored.
Considerations
Attendant Cancel allows the attendant...

Attendant Console, Direct Trunk
CONSOLE
Attendant Console, Direct Trunk
Description
In System 25, the Attendant Console is used to answer incoming trunk calls that are not directed to
specific user stations, to answer calls from inside users, to extend calls to inside stations and
outside numbers, and to assist system users in placing outgoing calls and setting up conferences.
The attendant can also manage and monitor some areas of system operation. System 25 supports
either the Direct Trunk Attendant...