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ATT System 25 Advanced Administration User Guide

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    							9
    10
    11
    12
    Administering Attendant Equipment
    Administering Attendant Equipment
    Default Attendant Assignments
    Assigning a Switched Loop Attendant Console
    Assigning a Second Attendant Console
    Moving Attendant Consoles
    Changing an Attendant PDC
    Checking Attendant Position Number
    Removing an Attendant Console
    Assigning a Direct Extension Selector Console(s) 9-4
    Assigning Selector Console Buttons
    Display Support
    Assigning Class of Service to an
    Attendant Console
    Assigning Attendant Options (DTAC
    and SLAC)
    Administering Button
    Assignments
    Administering Button Assignments
    Assigning Features to Buttons
    Default Button Assignments
    Button Assignment Tables
    Assigning Buttons to Multiline Terminals
    and Attendant Consoles
    Assigning Attendant-Console-Specific Buttons
    Administering Direct Group
    Calling Groups
    Administering Direct Group Calling Groups
    Administering Automatic Route
    Selection
    Administering Automatic Route Selection
    Automatic Route Selection Patterns
    Area Code Routing Table
    X11 Central Office Exchanges
    Home Area Code Exception List
    Other Area Code Exception List
    ARS Digit Translation Tables
    13Administering Tape Save/Restore
    Operations
    Administering Tape Save/Restore Operations
    Using the Digital Tape Unit
    Save Your Translations
    Verify the Saved Translations
    Restore the System Translations from
    a Backup Tape
    9-1
    9-1
    9-2
    9-2
    9-3
    9-3
    9-3
    9-4
    9-5
    9-6
    9-7
    9-12
    10-1
    10-1
    10-1
    10-2
    10-6
    10-13
    11-1
    12-1
    12-2
    12-6
    12-6
    12-7
    12-8
    12-9
    13-1
    13-2
    13-2
    13-3
    13-5
    November 1995 
    						
    							14
    15
    16System Searches
    System Searches14-1
    Administering RS-232 Parameters
    Administering RS 232 Parameters15-1
    Command Reference
    16 Command Reference
    Command Reference16-1
    16-3
    17
    18Requirements for the SAT
    Requirements for the SAT17-1
    Administering the T1 Carrier
    Interface (DS1/HI D CKT)
    Administering the T1 Carrier Interface (DS1)
    TN746 Analog Line Circuit
    Administration
    High Density Circuit (HI D CKT)
    Administration
    Port Administration
    Timing Administration
    18-1
    18-1a
    18-2
    18-6
    18-7
    IIndex
    IndexI-1
    November 1995 
    						
    							Introduction
    This manual provides the information you need to administer AT&T System 25 station,
    network access, and system features. This includes configuring the system for initial service
    (that is, initializing the system) and making day-to-day changes required for efficient
    operation. This manual is for Release 3 systems only. If you have a Release 1, Version 1
    system, obtain the Administration Manual numbered 555-500-500. If you have a Release 1,
    Version 2 system, obtain the Administration Manual numbered 555-520-500. If you have a
    Release 2, Version 1 system, obtain the Administration Manual numbered 555-530-500.
    This manual assumes that the following considerations have been addressed.
    n    You have attended the System 25 (Customer or Systems Technician) Training Course.
    n    System 25 equipment has been installed and tested.
    n    All stations have been tested by the Systems Technician.
    n    You have available a System Administration Terminal (SAT) with which you will enter
    the configuration data. (For more information, see Chapter 17, “Requirements for the
    SAT “.)
    Implementation Planning Forms
    During implementation planning, you worked with the AT&T Account Team to assign the
    features you need for your system and for individual terminals using the forms provided in
    the AT&T System 25 R3 Implementation Manual.
    These forms, as explained in the Implementation Manual, provide the information necessary
    to enter the initial translations that customize the system. Therefore, the implementation
    forms must be completed before you can initialize the system. You should find the forms
    collected and filed in the Administration Records Binder (the binder in which the
    Implementation Manual is contained).
    This manual also provides instructions for making day-to-day changes after the initial
    translations have been entered.
    NOTE: It is very important that you record these changes in the Administration Records
    Binder. If this is not done, future system administration will become increasingly difficult.
    Role of the System Administrator
    System administration involves initializing the system and administering subsequent terminal
    and system changes. The AT&T Systems Technician is responsible for initializing the system.
    At your option, the System Administrator or the systems technician may perform subsequent
    changes that do not require equipment additions or rearrangements. This manual is designed
    to support both the Systems Technician and the System Administrator.
    Introduction 1-1 
    						
    							The System Administrator is responsible for the following:
    n
    n
    n
    n
    Training other station users and the Attendant.
    After the system has been initialized, assuring that any additions, changes, or deletions to
    system or terminal features are made. Your System Administrator may make these
    changes or you can contact AT&T to have the technician make the changes.
    Maintaining system security.
    Notifying company management (and AT&T) about problems, alarms, and service
    complaints.
    For more information concerning system hardware or features, refer to the AT&T System 25
    R3 Reference Manual.
    Using this Manual
    Before you use the SAT to administer your system, you should have received hands-on
    training. You should also read and understand Chapter 2, “How to Use the System”, and
    “Administering Tape Save/Restore Operations” in Chapter 13.
    The administration procedures (chapters 4 through 15) provide detailed step-by-step
    instructions for adding trunks and stations, and for changing system and station features and
    options. You should review the information about default trunk/station numbering in
    Chapter 3 before you administer changes. Note that, when adding stations, trunks, or
    auxiliary equipment connected to special feature ports, you should first follow the procedure
    for installing the equipment, then assign Class-of-Service information and then make button
    assignments.
    If you are initializing a system, follow the instructions in Chapter 3. It will direct you to
    administration procedures in a specific sequence; it is important that you perform the steps in
    the indicated order.
    Chapter 16 provides quick reference information. The tables in that section are intended to
    help those who are thoroughly familiar with system administration locate specific information
    without having to refer to the full text in the administration procedure chapters. Unless you
    are an experienced System Administrator, however, you should follow the administration
    procedures.
    Conventions Used in this Manual
    The following conventions are used in this manual:
    nCommands and text you should type appear in this style of lettering.
    nSystem responses, such as prompts and values that appear on the screen,
    are shown in this style of lettering.
    n    Names of keys on the SAT keyboard appear in oval boxes. For example: press [ Return ]
    The labels on your keyboard may vary, depending on the kind of terminal you use as an
    SAT.
    1-2 Introduction 
    						
    							How to Use the System
    This chapter describes the way you interact with the system using the System Administration
    Terminal (SAT). First, it tells you how to log in to System 25. Then, how to use the Main
    Menu to access areas of the system you want to administer. Next, it tells you how enter
    administration commands to view and change the way your system operates. Finally, it
    describes the kinds of warning, error, and text messages the system supplies.
    Logging In to System 25
    System Security
    For security reasons, access to the administration capabilities of AT&T System 25 is controlled
    by a password. The default password is systemx5. If you want to change your password,
    see the instructions under “Administering System-Wide Options”.
    To prevent an unauthorized person from learning the password, the password characters are
    not displayed when they are entered.
    If system security is not a problem, because access to the SAT and to this manual are
    restricted, you may want to write your password here for convenience.
    Otherwise, be sure to write your password down and keep it in a secure place.
    Entering Your Password
    After you turn on the SAT, you see the following prompt:
    Enter Password->
    If you do not see this prompt, press [ Return ].
    Enter your password followed by [ 
    Return ].
    Invalid Password Entry
    If you enter an invalid password, you see an error message followed by the password
    prompt:
    That is not the password!
    Enter Password->
    Successful Log-in
    When you enter the correct password, the terminal displays the Main Menu from which you
    can select administration functions.
    How to Use the System 2-1 
    						
    							Leaving an Administration Session
    When you complete an administration session, or if you want to interrupt a session at any
    point, just turn off the terminal.
    You can also end an administration session by:
    n    Unplugging the cable from the modular jack connecting the terminal to the system.
    n    Disconnecting the RS232 connector from the terminal.
    n    Hanging up to drop the Data Terminal Ready (DTR) signal on disconnect if you are
    connected via a modem.
    Correcting Typing Errors
    You can correct a typing error by pressing the backspace key. If your keyboard does not
    have a backspace key, press [ 
    Control ] (sometimes abbreviated CTL or CTRL) at the same time
    you press h to generate the equivalent of a backspace key.
    When you press the backspace key, you see a new line with the last character deleted. For
    example, if at the prompt you type four characters and discover that you need only the first
    two, you press the backspace key twice. Your terminal responds to the first backspace
    character by displaying a line with your last input character removed; it responds to the
    second by displaying the line once again with the third input character removed. You can
    use this technique (on both video display terminals and printing terminals) to remove
    unneeded characters or to replace incorrectly typed characters.
    Strange Output
    Under unusual circumstances (such as accidentally hitting [ Escape ]) your SAT may display
    highly abbreviated or unreadable responses. This indicates that the SAT is operating in a
    mode used for personal computer based administration or is running at the wrong speed.
    The best thing to do at this point is to turn off the SAT for five seconds, turn it back on,
    press [ 
    Return ] several times, and log in again. Be sure to check the last items you were
    administering before proceeding. For further information, see “Requirements for the SAT”.
    Making Backup Tapes
    If your system is equipped with a Digital Tape Unit (DTU), it is a good idea to make backup
    tapes. A backup tape allows you to restore system translations if they are ever lost or
    damaged—from an inadvertent cold start, for example. You should make a new backup tape
    whenever you make changes to the system. You should save translations during off-hours,
    however, because that procedure may affect telephone service, and call traffic may affect save
    and restore operations. It is strongly recommended that you maintain a minimum of three
    backup tapes, updating at least two of them regularly. For more information, see
    “Administering Tape Save/Restore Operations”.
    2-2 How to Use the System 
    						
    							The System 25 Administration Main Menu
    When you log into the administration terminal, you see the Main Menu. This menu allows you to
    enter one of several command areas (Port, PDC, etc.). The Main Menu looks like this (you may
    find minor variations on your display):
    MAIN MENU
    1) PORT7) TOLL ALLOWED LIST
    2) PDC8) SEARCH
    3) HIDCKT9) SAVE/RESTORE
    4) SYSTEM10) RS232
    5) FPDC11) ARS
    6) DGC12) reserved
    Make one selection from menu ->
    SCREEN 2-1 Main Menu
    When you select an item from the Main Menu, you enter a command area consisting of action
    items and data items. The action and data items are used to access specific system parameters and
    features. Some command areas require an additional target parameter. These are discussed in
    detail in the “Command Formats” section.
    Main Menu Items
    The following list describes the features and parameters you can administer through each of the
    Main Menu items:
    PORT:
    PDC:
    HIDCKT:
    SYSTEM:
    DGC:
    SEARCH:
    SAVE/RESTORE:
    RS232:
    ARS:
    reserved:
    November 1995
    Allows you to administer station, trunk, data port, or special port
    parameters by physical port number. A physical port number is written
    in the form CSSPP, where C is the 1-digit cabinet number, SS is the
    2-digit slot number, and PP is the 2-digit port number.
    Allows you to administer station parameters by Personal Dial Code
    (PDC) or Data Dial Code (DDC). PDCs and DDCs are similar to
    extension numbers.
    Allows you to administer the DS1 and 16 port SLS circuit.
    Allows you to administer system-wide parameters FPDC: Allows you
    to administer Floating PDC numbers
    Allows you to administer Direct Group Calling (DGC) groups. TOLL
    ALLOWED LIST: Allows you to administer Toll Calls Allowed
    (TCA) Lists.
    Allows you to search various groups of system parameters as well as
    review a log of system detected errors.
    Allows you to write translations to, read translations from, and
    compare the system translations to translations on the DTU.
    Allows you to assign Administration, DTU, and Station Message
    Detail Recording (SMDR) port options.
    Allows you to administer Automatic Route Selection (ARS).
    (Reserved for future expansion.)
    How to Use the System 2-3 
    						
    							Selecting a Main Menu Item
    To select an item from the Main Menu, just type the number of the item you want followed by
    [ 
    Enter ].
    If you type [ 
    Enter ] by itself or if you type a number that is not between 1 and 12, the following
    message is displayed.
    Must be a number from 1-12
    Make one selection from menu->
    Administration Commands
    Once you select an item from the Main Menu, you can administer the features and parameters
    accessible in that command area by entering commands. You use commands to tell the system
    what feature or parameter you want to change and the value you want to change it to. The basic
    format of a system administration command consists of two items: an action number, and a data
    value. Some commands also require a third information number, a target. The functions of these
    command items are described below:
    n    Action: An action number defines a specific system administration function. You choose an
    action (by number) to examine or change System 25 attributes.
    n    Data: A data value controls a specific System 25 function. In general, a data value is the
    current value of the parameter specified by the associated action number. To change an
    administration parameter, you change its data value.
    n    Target: A target can be any one of the following
    - PDC
    - DDC
    - Port number
    - DGC number
    - TCA List number
    - RS232 Channel number.
    NOTE: The words “Action” and “Data” actually appear on command lines. The word “Target”
    does not appear on a command line instead, the target type (e.g., Port, as shown below) is
    displayed.
    The following example shows the format of a completed command line for the Port command
    area (Main Menu item 1):
    Port = 10401 Action = 1 Data = 201
    In this command line, Port = 10401 tells the system to go to cabinet 1, slot 04, port 01—the
    physical location of the port. 
    Action = 1 tells the system to administer the type of terminal. In this
    case, 
    Data = 201 indicates a single-line voice terminal without a message waiting indicator. If you
    wanted to make this station a single-line voice terminal with a message waiting indicator, you
    would change the data value to 202. (Action numbers and data values for all command areas
    appear in tables in Chapter 16, “Command Reference”.)
    2-4 How to Use the SystemNovember 1995 
    						
    							Command Functions
    The previous section introduced you to the basic command formats. This section shows you
    how to enter or change an action number, data value, or target value.
    Entering Commands
    Keep the following considerations about the Return key in mind as you enter commands:
    n    As you will see in the section below, to enter information means to type the required
    numbers or letters and press [ 
    Return ]. The Return key is included in the examples in this
    chapter to accustom you to using it. However, beginning with the administration
    procedures in Chapter 4, the Return key is not included. When you are instructed to
    enter something in an administration procedure, remember to press [ 
    Return ] after entering
    the required information.
    n    The basic, single-letter commands described below are: a for action, d for data, t for
    target, c for continue, and m for Main Menu. You can enter these commands at any time
    to access prompts and change the current action, data, target, or menu.
    NOTE: You do not press [ Return ] after typing these commands.
    Changing an Action Number
    The basic command format shows the current value of a parameter associated with its action
    number and the target (if any) that you indicated for that command.
    If you want to move to another action number, type A or a on the keyboard. When you
    see the 
    Action = prompt, you enter the number of a valid action followed by [ Return ].
    Here is an example of the A command.
    You see:
    >
    You enter A 7 [ Return ] and see:
    > Action = 7
    > Port = 10604 Action = 1 Data = 304
    Port = 10604 Action = 7 Data = 0
    The action numbers for all command areas are described in detail in the administration
    procedure chapters. Some commands require more than one action for their completion.
    These commands are described under “Action Groups” in this chapter.
    Changing a Data Value
    To change the data value associated with an action, first display the current value (as
    described above), then type D or d on the keyboard. When you see 
    Data = enter the new
    data value followed by [ 
    Return ].
    How to Use the System 2-5 
    						
    							Here is an example of the D command.
    You see:
    Port = 10604 Action = 7 Data = 0
    >
    To change, you enter D 5 [ Return ] and see:
    > Data = 5
    Port = 10604 Action = 7 Data = 5
    >
    Changing a Target Value
    You can change target values under the following Main Menu items:
    n    Port
    n    PDC
    n    DGC
    n    Toll Allowed List
    n    RS232.
    As examples, the next two sections show you how to change a target value under the Port
    and PDC Main Menu items. You change target values under the other command areas in the
    same way.
    Under Port A port number describes the location of a station, trunk, data port, or special
    feature port. It is entered in the form CSSPP (described earlier).
    If you selected Main Menu item 1 and you want to change the port you are administering,
    type T or t (target select) on the keyboard. (Remember, you do not have to enter [ 
    Return ]
    with a single-letter command.)
    When you see 
    Port = enter the new port number, followed by [ Return ].
    Here is an example of the T (target select) command with Port (Main Menu item 1):
    You see:
    Port = 20403 Action = 1 Data = 201
    >
    You enter T 20608 [ Return ] and see:
    > Port = 20608
    Action =
    Under PDC You can modify stations by selecting the PDC Main Menu item. Instead of
    specifying the physical location of the port, as you did in the preceding example, you specify
    its PDC.
    2-6 How to Use the System 
    						
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