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ATT System 25 Advanced Administration User Guide

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    							TABLE 16-1 PORT/PDC Administration, Voice Terminals (Menu=1/2) (continued)
    ACTION
    DESCRIPTIONDATA
    100Button to be assigned
    [button #]
    101ALARM[16]
    For types 309, 310, 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101NIGHT SERVICE[17]
    For types 309, 310, 311 ONLY
    102Night Service access code
    [access code]
    100Button to be assigned
    [button #]
    101POSITION BUSY[18]
    For types 309, 310, 311 ONLY
    100Button to be assigned[button #]
    101ATTENDANT MESSAGE WAITING[19]
    For types 309, 310, 311 ONLY
    If type 310 or 311: read-only
    100Button to be assigned
    [button #]
    101REPERTORY DIALING[20]
    100Button to be assigned[button #]
    101AUTOMATIC ANSWER[21]
    100Button to be assigned[button #]
    101RETURN - DON’T ANSWER[22]
    For type 309 ONLY (read-only)
    100Button to be assigned
    [button #]
    101RETURN - BUSY[23]
    For type 309 ONLY (read-only)
    Continued on next page
    16-8 Command Reference 
    						
    							TABLE 16-1 PORT/PDC Administration, Voice Terminals (Menu=1/2) (continued)
    ACTION
    DESCRIPTION
    DATA
    100
    Button to be assigned
    [button #]
    101START[24]
    For types 309, 310, 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101CANCEL[25]
    For types 309, 310, 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101RELEASE[26]
    For types 309, 310, 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101LOOP[27]
    For type 310 or 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101INSPECT[28]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    If type 310 or 311: READ-ONLY
    100Button to be assigned
    [button #]
    101SOURCE[29]
    For type 310 or 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101FORCED RELEASE[30]
    For type 310 or 311 ONLY (read-only)
    100Button to be assigned
    [button #]
    101JOIN[31]
    For type 310 or 311 ONLY (read-only)
    100Button to be assigned[button #]
    101DESTINATION[32]
    For type 310 or 311 ONLY (read-only)
    Continued on next page
    Command Reference 16-9 
    						
    							TABLE 16-1 PORT/PDC Administration, Voice Terminals (Menu=1/2) (continued)
    ACTION
    DESCRIPTION
    DATA
    100Button to be assigned
    [button #]
    101LOCAL[33]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    If type 310 or 311: READ-ONLY
    100Button to be assigned
    [button #]
    101SCROLL[34]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    If type 310 or 311: READ-ONLY
    100Button to be assigned
    [button #]
    101LAST NUMBER DIALED[35]
    100Button to be assigned
    [button #]
    101SYSTEM ACCESS[36]
    If type 310 or 311: NOT ADMINISTRABLE
    102Assign ring option:
    [0-2; 1]
    0 = no ring
    1 = immediate ring
    2 = delayed ring
    100Button to be assigned
    [button #]
    101BRIDGED ACCESS[37]
    If type 310 or 311: NOT ADMINISTRABLE
    102PDC of Principal station[PDC]
    NOTES: Cannot have a BA for a DTAC’s SA.
    Also, cannot have a BA for your own SA.
    103Button number of paired SA button on
    [button #]
    Principal’s station
    104Assign ring option:
    [0-2; 1]
    0 = no ring
    1 = immediate ring
    2 = delayed ring
    Continued on next page
    16-10 Command Reference 
    						
    							TABLE 16-1 PORT/PDC Administration, Voice Terminals (Menu=1/2) (continued)
    ACTIONDESCRIPTION
    DATA
    100Button to be assigned[button #]
    101LEAVE WORD CALLING[38]
    Note: this feature requires the use of a Voice
    Message System
    100Button to be assigned[button #]
    101DIRECTORY[39]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    100Button to be assigned[button #]
    101CALL[40]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    100Button to be assigned[button #]
    101NEXT[41]
    Note: this feature requires the use of a
    DISPLAY voice terminal.
    100Button to be assigned[button #]
    101AGENT STATUS FOR CMS[42]
    102Assign button subtype:[0-3]
    0 = Monitor
    1 = Available (Agent)
    2 = After Call Work (Agent)
    3 = Logged Out (Agent)
    103PDC of station that has the associated Monitor[1-9999 or
    button, or 0 if this is the Monitor station0 if Monitor]
    104Button # for the associated Monitor button on[button # or
    the station listed in Action 103, or 0 if this is0 if Monitor]
    the Monitor station
    Command Reference 16-11 
    						
    							TABLE 16-2 Voice Terminal Type Codes
    If the Terminal Type is:
    SINGLE-LINE VOICE TERMINALS:
    Without message waiting indicator
    With message waiting indicator
    MERLIN CS (ATL) VOICE TERMINALS:
    5-Button, Z7302H01
    5-Button Cordless ATL, Z7312H01A-003
    10-Button, Z7303H01
    10-Button Hands-Free Answer on Intercom, Z7309H01
    10-Button Built-in-Speakerphone, Z7313H01A
    22-Button Built-in-Speakerphone, Z7314H01A
    34-Button, Z7305H01
    34-Button Deluxe, Z7305H02, (NOT attendant)
    34-Button Built-in-Speakerphone, Z7305H03 (NOT attendant)
    34-Button Deluxe Built-in-Speakerphone, Z7316H01A (NOT attendant)
    34-Button Built-in-Speakerphone with 16-Character Display,
    Z7305H04C (NOT attendant)
    34-Button Deluxe Built-in-Speakerphone with 16-Character Display,
    Z7317H01A (NOT attendant)
    ATTENDANT VOICE TERMINALS:
    Direct Trunk Attendant Console (34-Button Deluxe or 34-Button
    Deluxe Built-in-Speakerphone)
    Switched Loop Attendant Console (34-Button Built-in-Speakerphone
    with 16-Character Display)
    Switched Loop Attendant Console, Deluxe (34-Button Deluxe
    Built-in-Speakerphone with 16-Character Display)
    MET VOICE TERMINALS:
    10-Button MET
    10-Button MET with Built-in-Speakerphone
    12-Button MET
    Code:
    201
    202
    302
    303
    304
    303
    303
    312
    307†
    307
    305
    305
    308
    308
    309
    310
    311
    401
    401
    401
    †   Acceptable alternative is 306.
    16-12 Command Reference 
    						
    							TABLE 16-3 Feature Button Translation (Menu=1/2)
    “Action=100” is required before action(s) 101-104 (listed below) are administered.
    ACTIONNOTESBUTTON TYPEACTION 102ACTION 103
    101
    (Note 1)SYS ACCESS-ORG
    2FACILITYFacility Access Code
    3(Note 1 & 11)PERS LINETrunk NumberOwner?
    4EXCLUSION
    5MSG WAITSignaled PDCSignaled Button No.
    6(Note 1)COVER MSG
    7MANUAL SIGNALSignaled PDC
    8(Note 15)AUTO ICOMCalled PDCCalled Button No.
    9
    DATAAssociated DDC
    10(Note 1)
    COVER-GRPGroup NumberRinger Enable?
    (Yes)
    11(Note 1)SEND ALL CALLSSingle Ring Reminder?Send where?
    12(Note 1 & 2)COVER-INDCovered PDCRinger Enable?
    (Yes)
    13FLEX DSS
    14DSSCalled PDC
    15ACCT ENTRY
    16(Note 3 & 4)ALARM
    17(Note 4)NIGHTNight Access Code
    18(Note 4 & 5)POS BUSY
    19(Note 4 & 6)ATT MSG
    20REP DIAL
    21(Note 14)AUTO ANS
    22
    (Note 3 & 7)RTN-DA
    23(Note 3 & 7)RTN-BUSY
    24(Note 3 & 4)START
    25(Note 3 & 4)CANCEL
    26(Note 3 & 4)RELEASE
    27(Note 3 & 8)LOOP
    28
    (Note 6, 10, 14)INSPECT
    29(Note 3 & 8)SOURCE
    30(Note 3 & 8)
    FORCED RELEASE
    November 1995
    Continued on next page
    Command Reference 16-13 
    						
    							TABLE 16-3 Feature Button Translation (Menu=1/2) (continued)
    “Action=100’” is required before action(s) 101-104 (listed below) are administered.
    ACTION
    NOTESBUTTON TYPEACTION 102ACTION 103
    101
    31(Notes 3 & 8)JOIN
    32
    (Notes 3 & 8)DESTINATION
    33(Notes 6 & 10)LOCAL
    34(Notes 6 & 10)SCROLL
    35LAST # DIALED
    36
    SYSTEM ACCESSRing Option
    37
    (Note 12)BRIDGED ACCESSPrincipal’s PDC
    38
    (Note 9)Prins SA button#
    LEAVE WORD
    CALLING
    39(Note 10)DIRECTORY
    40
    (Note 10)CALL
    41(Note 10)NEXT
    42(Note 13)AGENT STATUSSubtypeMonitor’s PDC
    FOR CMS
    (pg. 10-6)
    NOTES:
    A ? mark indicates that a yes/no (1/0) response is required.
    If a (No) or (Yes) is present, this indicates a strongly suggested response.
    1)
    2)
    3)
    4)
    5)
    6)
    7)
    8)
    9)
    10)
    11)
    12)
    13)
    14)
    15)
    If Switched Loop Attendant Console: NOT ADMINISTRABLE
    Switched Loop Attendant Console cannot be specified as the covered PDC (Action
    102) for individual coverage
    This code is READ-ONLY (cannot be changed)
    Direct Trunk or Switched Loop Attendant Console ONLY
    If single-position Switched Loop Attendant Console: see Action 87 of SYSTEM
    Menu for designating PDC of covering station
    If Switched Loop Attendant Console: READ-ONLY
    Direct Trunk Attendant Console ONLY
    Switched Loop Attendant Console ONLY
    Requires the use of a Voice Message System
    For DISPLAY voice terminals only
    This feature also requires an ACTION 104 entry of “Ringer Enable”.
    This feature also requires an ACTION 104 entry of “Ring Option”.*
    This feature also requires an ACTION 104 entry of “Monitor Button #“.
    Not for Cordless phone.
    Use with caution for cordless phone
    *   Data =   0: No ring
    1: Immediate ring
    2: Delayed ring
    16-14 Command ReferenceNovember 1995 
    						
    							TABLE 16-4 Multiline Voice Terminal Button Defaults
    7 - SYS ACCESS
    12 - FLEX DSS
    8 - SYS ACCESS13 - ACCT ENTRY
    9 - REP DIAL
    14 - SEND ALL CALLS
    10 - REP DIAL15 - FLEX DSS
    11 - LAST # DIALED
    16 - FLEX DSS17 - FLEX DSS
    29 - FLEX DSS
    18 - FLEX DSS
    19 - FLEX DSS
    20 - FLEX DSS
    21 - FLEX DSS
    22 - FLEX DSS
    23 - FLEX DSS
    24 - FLEX DSS
    25 - FLEX DSS
    26 - FLEX DSS30 - FLEX DSS
    31 - FLEX DSS
    32 - FLEX DSS
    33 - FLEX DSS
    34 - FLEX DSS
    35 - FLEX DSS
    36 - FLEX DSS
    37 - FLEX DSS
    38 - FLEX DSS
    27 - FLEX DSS
    39 - FLEX DSS
    28 - FLEX DSS
    40 - FLEX DSS
    Command Reference 16-15 
    						
    							TABLE 16-5 Switched Loop Attendant Console Button Defaults (Type 310)
    7 - LOOP†
    12 - ALARM†17 - LOCAL†29 - SCROLL†
    8 - LOOP†
    13 - POS BUSY18 - FLEX DSS30 - FORCED RELEASE†
    9 - LOOP†
    14 - FLEX DSS19 - FLEX DSS
    31 - LAST # DIALED
    10 - LOOP†15 - SOURCE†
    20 - FLEX DSS32 - FLEX DSS
    11 - LOOP†16 - DESTINATION†
    21 - FLEX DSS33 - FLEX DSS
    22 - FLEX DSS
    34 - FLEX DSS
    23 - FLEX DSS
    35 - FLEX DSS
    24 - FLEX DSS36 - FLEX DSS
    25 - FLEX DSS
    37 - FLEX DSS
    26 - CANCEL†38 - JOIN†
    27 - START†
    39 - RELEASE†
    28 - ATT MSG†
    40 - INSPECT†
    TABLE 16-6 Switched Loop Attendant Console Button Defaults (Type 311)
    7 - LOOP†
    8 - LOOP†
    9 - LOOP†
    10 - LOOP†
    11 - LOOP†12 - ALARM†
    17 - INSPECT†
    13 - POS BUSY
    18 - LOCAL†
    14 - FLEX DSS19 - FLEX DSS
    15 - SOURCE†
    20 - FLEX DSS
    16 - DESTINATION†
    21 - FLEX DSS
    22 - FLEX DSS
    23 - FLEX DSS
    24 - FLEX DSS32 - FLEX DSS
    33 - FLEX DSS
    34 - FLEX DSS
    35 - FLEX DSS
    36 - FLEX DSS
    37 - FLEX DSS
    38 - ATT MW†
    39 - JOIN†
    40 - RELEASE † 25 - FLEX DSS
    26 - FLEX DSS
    27 - CANCEL†
    28 - START†29 - SCROLL†
    30 - FORCED RELEASE†
    31 - LAST # DIALED
    †   Cannot be changed.
    16-16 Command Reference 
    						
    							TABLE 16-7 Direct Trunk Attendant Console Button Defaults (Cold-Start Defaults)
    7 - SYS ACCESS
    12 - FLEX DSS17 - Trunk 0001
    29 - Trunk 0009
    8 - SYS ACCESS
    13 - ACCT ENTRY18 - Trunk 000230 - Trunk 0010
    9 - REP DIAL14 - ATT MSG19 - Trunk 0003
    31 - Trunk 0011
    10 - REP DIAL
    15 - NIGHT
    20 - Trunk 0004
    32 - Trunk 0012
    11 - LAST # DIALED
    16 - ALARM†21 - Trunk 0005
    33 - Trunk 0013
    22 - Trunk 0006
    34 - Trunk 0014
    23 - Trunk 0007
    24 - Trunk 0008
    25 - COVER-GRP35 - Trunk 0015
    36 - Pool 100
    37 - Pool 101
    26 - RTN-DA†
    38 - Pool 102
    27 - RTN-BUSY†39 - CANCEL†
    28 - START†
    40 - RELEASE†
    SELECTOR CONSOLE BUTTON DEFAULTS
    3.. 2..4..
    5..6..
    7..8..TEST
    TABLE 16-8 Direct Trunk Attendant Console Defaults (Administration-Installed Defaults)
    7 - SYS ACCESS
    8 - SYS ACCESS
    9 - REP DIAL
    10 - REP DIAL
    11 - LAST # DIALED12 - FLEX DSS17 - 029 - 0
    13 - ACCT ENTRY18 - 0
    30 - 0
    14 - ATT MSG19 - 031 - 0
    15 - 020 - 0
    32 - 0
    16 - ALARM†21 - 033-0
    22 - 034 - 0
    23 - 0
    35 - 0
    24 - 036 - 0
    25 - COVER GRP37 - 0
    26 - RTN-DA†38 - 0
    27 - RTN-BUSY†39 - CANCEL†
    28 - START†40 - RELEASE†
    †   Cannot be changed.
    Command Reference 16-17 
    						
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