ATT System 25 Advanced Administration User Guide
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Page 101
Removing an Attendant Console NOTE: If you have two DTACs, you must remove the second console before you remove the first console. (If you need to check the attendant position number, see the preceding procedure for Action = 60. SLACs can be removed in any order. To remove an attendant console:1 From the Main Menu prompt, enter 1. 2 At Port =, enter the CSSPP for the attendant console you are removing. 3 At Action =, enter 1. 4 At Data =, enter 0. You will see a warning message for...
Page 102
To move the selector console to a port other than the default port:1 From the Main Menu prompt, enter 1. 2 At Port =, enter the CSSPP for the selector console you want to move. 3 At Action =, enter 1. 4 At Data =, enter 0 to remove the current selector console port assignment. 5 Type t and at Port =, enter the new CSSPP for the selector console. 6 At Action =, enter 1. 7 At Data =, enter: 1601 for the first selector console. 1602 for the second selector console. NOTE:...
Page 103
To assign PDC ranges toNOTE: There are seven possible PDC ranges the attendant can the selector console groupaccess with group select buttons. Action = 21 assigns a PDC select buttons:hundreds group to the first group select button. Action = 22 does the same for the second group select button. You assign the additional PDC ranges using the numbers 23 through 27 at Action = . 1 At Action =, enter a number, 21-27. 2 At Data =, enter the hundreds group followed by two The defaults are through...
Page 104
Assigning Class of Service to an Attendant Console To assign Class of Service1 From the Main Menu prompt, enter 2. to an attendant console: 2 At PDC =, enter the attendant console PDC. Calling Restrictions To restrict dial access to the Central Office (CO) trunk pool:1 At Action =, enter 3. 2 At Data =, enter 1 for yes or 0 for no. The default is 0. To restrict dial access to 1 At Action =, enter 4. all other trunk pools: 2 At Data =, enter 1 for yes or 0 for no. The default...
Page 105
To assign an ARS FRL:1 At Action =, enter 15. 2 At Data =, enter the FRL number, 0-3, from the following list: LevelAllowed FRL Pools 0 -0 1 - 0,1 2 -0,1,2 3 -0,1,2,3 The default is 3. To assign the account1 At Action =, enter 21. code entry type: 2 At Data =, enter: —0 for optional account code entry —1 for forced account code entry on all outside calls —2 for forced account code entry for calls that require dialing a “0” or “1” The default is 0. 9-8 Administering Attendant Equipment
Page 106
Line Preference To assign ringing line preference:1 At Action =, enter 5. † 2 At Data =, enter 1 for yes or 0 for no. The default is 1 @. To assign prime line1 At Action =, enter 6. preference: 2 At Data =, enter the button on which this line appears (the preferred button number), or enter 0 for no line preference. The default is 7. NOTE: For SLACs, prime line preference can only be assigned to one of the five loop buttons. Coverage To specify which receiver1 At Action =, enter...
Page 107
To send ringing to the coverage station when this station is busy:1 At Action =, enter 9. ‡ 2 At Data =, enter 1 for yes or 0 for no. The default is 1 @. Pickup: To assign this 1 At Action =, enter 11. station to a pickup group: 2 At Data =, enter the pickup group number, 1-16, or 0 for none. The default is 0. Personal Speed Dialing: 1 At Action =, enter 16. To enable Personal Speed Dialing at this station:2 At Data =, enter 1 for yes or 0 for no. The default is 0 for...
Page 108
To assign the number of1 At Action =, enter 42. times the system will 2 At Data =, enter the number of callback retries (after the retry callback for an first try) for an outgoing facility, 0 - 15. The default is 2. outgoing call: To assign the number of1 At Action =, enter 43. rings per callback try for 2 At Data =, enter the maximum number of times the an outgoing facility: telephone should ring per callback (2-15). The default is 3. To enable automatic1 At Action =, enter 44....
Page 109
To delete a trunk from this station’s Night Service list:1 At Action =, enter 53. 2 At Data =, enter a 4-digit trunk number. Assigning Attendant Options (DTAC and SLAC) To assign options to an attendant console: To assign the number ofFrom the Main Menu prompt, enter 4. Assign options to the DTAC or SLAC as described below. 1 At Action =, enter 3. rings before unanswered calls extended by the2 At Data =, enter the number of rings (1-31). The default is 5. attendant return to the...
Page 110
To allow calls to FPDCs that are not logged in anywhere to ring at the attendant console:1 At Action =, enter 5. 2 At Data =, enter 1 for yes or 0 for no. The default is 1 @. To assign the number of 1 At Action =, enter 6. seconds before a camped- on call returns to the2 At Data =, enter the number of seconds (1-120; 0 means attendant console:camp-on is not allowed). The default is 30 @. To assign PDCs used to NOTE: Action = 11 with a default Data of 800 is the first of 8 park calls...