ATT Samsung Galaxy Note 4 Manual

							25Making and Answering Calls
Calling
Making and Answering Calls
Learn how to make or answer 
a call. Explore features and 
functionality associated with 
making or answering a call.
Make a Call
1. From a Home screen, tap  Phone.
2.
 Ent

er a number and tap 
 Dial.
Quickly Dial a Number from 
Your Contact List
1. From a Home screen, tap  Contacts.
2.
 W

hile viewing your contact list, swipe your finger 
across a contact to the right call the contact.
Dial a Recent Number
All incoming, outgoing, and missed calls are 
recorded in the Call log. If the number or caller is 
listed in your contacts list, the associated name is 
also displayed. 
1.
 F

rom a Home screen, tap 
 Phone.
2.
 T

ap the Logs tab.
A list of recent calls is displayed.
3.
 
T

ap a contact, and then tap 
 Call.
End a Call
 ► When you are ready to end your call, tap  End.
Answer a Call
When a call is received the phone rings and 
displays the caller’s phone number, or name if 
stored in the contacts list.
1.
 A

t the incoming call screen:
• Touch and drag  Answer in any direction to 
answer the call.
• Touch and drag  Reject in any direction to 
reject the call and send it to your voicemail.
2.
 T

ap 
 End call.
Multitasking While on a Call
If you exit the call screen and return to a Home 
screen, your active call is indicated by 
 on the 
Status bar.
This lets you continue with your current call and do 
something else, such as access the contacts list, 
view a recent email, locate a picture, and so on.
To exit the call screen:
 ► T

ap 
 in the upper right corner of the call 
screen.
A popup panel of call information and options 
displays.
 ► T

ap Speaker to activate the speaker, Mute to 
mute the call, or End to end the call.
To return to the call screen:
 ► T

ap 
 in the upper right corner of the popup 
panel.
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							26Making and Answering Calls
Calling
Options During a Call
Your phone provides a number of functions that you 
can use during a call.
Adjusting the Call Volume
 ► Press the Volume Key to increase or decrease 
the volume.
– or –
Quickly add more volume to the incoming audio 
by tapping 
 More options > Extra volume.
Listen with the Speaker or 
Bluetooth Headset
Listen to the call using the speaker or through a 
Bluetooth headset (not included) .
 ► T

ap Speaker to hear the caller using the 
speaker.
– or –
Tap Bluetooth to use a Bluetooth headset 
(not included) .
Personalize the Call Sound Setting
Adjust the sound by using an audio equalizer.
 ► F

rom the currently active call, tap 
 More 
options > Personalize call sound. 
Place a New Call While in a Call
If your service plan supports this feature, you can 
make another call while a call is in progress. 
1.
 F

rom the active call, tap Add call to dial the 
second call. The first call is displayed as a 
thumbnail. 
2.
 Dial t

he new number and tap 
 Dial.
• Tap Swap  to switch between the two calls.
• Tap Merge to hear both callers at once 
(multi conferencing) .  
Call Waiting
If your service plan supports this feature, you can 
answer an incoming call while you have a call in 
progress. You are notified of an incoming call by a 
call waiting tone. 
To answer a new call while you have a call in 
progress :
1.
 S

lide 
 Answer in any direction to answer the 
new call.
2.
 T

ap an option:
• Putting xxx on hold to place the previous 
caller on hold while you answer the new 
incoming call.
• Ending call with xxx to end the previous call 
and answer the new call.
3.
 
T

ap the previous On hold number entry and 
select Swap to switch between the two calls. 
This places the new caller on hold and activates 
the previous call.
Call Log
The numbers of the calls you have dialed, received, 
or missed are stored in the Call log.
1.
 F

rom a Home screen, tap 
 Phone.
2.
 T

ap the Logs tab. A list of recent calls is 
displayed. If the caller is in your contacts list, the 
caller’s name is displayed.
Save a Recent Call to Your Contacts List 
1. From a Home screen, tap  Phone > Logs  tab.
2.
 T

ap the call that contains the information that you 
want to save to your contacts list. 
3.
 
T

ap Create contact.
– or –
If you want to replace the number for an existing 
contact, tap Update existing.
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							27Making and Answering Calls
Calling
Delete a Call from the Call Log
1. From a Home screen, tap  Phone > Logs .
2.
 T

ouch and hold the call you want to delete from 
the Call log.
3.
 
T

ap 
 Delete .
Add a Call to the Reject List
By adding a caller to your Reject list, future calls 
from this number will be sent directly to your 
voicemail.
1.
 F

rom a Home screen, tap 
 Phone > Logs .
2.
 T

ouch and hold the caller you want to add to the 
Reject list. 
3.
 
T

ap 
 More options > Add to auto reject list. 
Make a Call Using Speed Dial
You can assign a shortcut number to a contact for 
speed dialing their default number.
To make a call using Speed Dial:
1.
 F

rom a Home screen, tap 
 Phone > Keypad.
2.
 T

ouch and hold the speed dial number.
If the speed dial number is more than 1 digit 
long, enter the first digits, then hold the last digit.
Create a Speed Dial
1. From a Home screen, tap  Apps > 
 Contacts.
2.
 T

ap 
 More options > Speed dial. The Speed 
Dial screen displays showing the numbers 1 
through 100. Number 1 is reserved for voicemail.
3.
 
T

ap an unused number.
A list of contacts displays.
4.
 
T

ap a contact to assign to the number.
The selected contact displays in the speed dial 
number box.
To remove a Speed Dial number assignment:
 ► T

ap 
 Remove. 
Make an Emergency Call
The Emergency calling mode makes redialing an 
emergency number a 1-tap process. 
Note : This mode can drain your battery power more 
rapidly than normal calling mode. 
Make an Emergency Call without a 
SIM Card
Without a SIM card, you can only make an 
emergency call with the phone; normal cell phone 
service is not available. 
1.
 F

rom the Lock screen, touch and drag 
 Emergency call to display the Emergency 
dialer screen.
2.
 Ent

er 911 and tap 
 Dial.
3.
 
C

omplete your call. During this type of call, you 
will have access to the Speaker mode, Keypad, 
and End Call features.
4.
 
T

ap 
 End call.
Make an Emergency Call with a SIM Card
1. From a Home screen, tap  Phone.
2.
 Ent

er the emergency number (example: 911) , 
then tap 
 Dial. 
Call Settings
To access the Call settings menu:
 ► F

rom a Home screen, tap 
 Phone >  More 
options > Settings > Call.
– or –
From a Home screen, tap 
 Apps >  Settings  
> Applications > Call.
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							Applications
The Apps screen displays all 
applications installed on your 
device, both preloaded apps 
and apps you download and 
install yourself.
Learn how to change the way 
apps appear, organize apps 
into folders, and uninstall or 
disable apps.
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							29Apps Screen
Applications
The Apps screen shows all 
preloaded apps and apps that 
you downloaded. You can 
uninstall, disable, or hide apps 
from view.
Shortcuts to apps can be placed on any of 
the Home screens. For more information, see 
Add a Shortcut to a Home Screen .
Accessing Applications
1. From a Home screen, tap  Apps.
2.
 T

ap an application’s icon to launch it.
3.
 
T

o return to the main Home screen, press the 
Home key.
Download and Install New Apps
Find new apps to download and install on your 
device:
•  Google Play Store: Download new 
apps from the Google Play Store. Visit 
play.google.com/store/apps to learn more.
Uninstall or Disable Apps
You can uninstall or disable apps you download and 
install. 
• Preloaded apps cannot be uninstalled.
• Apps that are disabled are turned off and hidden 
from view.
1.
 F

rom a Home screen, tap 
 Apps.
2.
 T

ap 
 More options > Uninstall/disable apps. 
Apps that can be uninstalled show 
 Delete on 
their icon. 
3.
 
T

ap 
 Delete  and follow the prompts to either 
uninstall or disable the app.
Organize Your Apps
The Apps icons can be organized in folders and 
listed alphabetically or in your own custom order.
Change the Order Apps Are Listed 
1. From a Home screen, tap  Apps.
2.
 T

ap 
 More options > Sort by.
3.
 
T

ap an option:
• Custom: Allows you to touch and hold apps to 
rearrange them.
• Alphabetical order: Application icons are 
arranged in alphabetical order.
Apps Screen
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							30Apps Screen
Applications
Use Folders to Organize Apps
1. From a Home screen, tap  Apps.
2.
 T

ap 
 More options > Create folder.
3.
 
Ent

er a folder name.
4.
 
T

ap 
 Add, select apps to include in the folder, 
and then tap Done.
5.
 
T

ouch a folder to view its apps. Touch an app to 
launch it.
6.
 
T

o delete a folder, from a Home screen, tap 
 Apps >  More options > Remove folder.
Hide Apps from View
You can hide (rather than uninstall or disable) any 
apps you do not wish to see on the App screen. 
1.
 F
 rom a Home screen, tap 
 Apps.
2.
 T

ap 
 More options > Hide apps.
3.
 
T

ap apps to hide, and then tap Done.
Show Hidden Apps
You can unhide apps you have hidden and put them 
back on the App screen.
1.
 F

rom a Home screen, tap 
 Apps.
2.
 T

ap 
 More options > Show hidden apps.
3.
 
T

ap apps to unhide, and then tap Done.
Apps Screen Options
1. From a Home screen, tap  Apps.
2.
 T

ap 
 More options for these options:
• Edit: Touch and hold an app icon then drag it 
to:
 -Create folder to create a new folder. 
 -App info to view information about this app. 
 -Disable or Delete to remove the app. 
(Preloaded apps cannot be uninstalled.)
• Create folder: Create a new folder to hold 
apps.
• Remove folder: Remove folders that you have 
created.
• Sort by: Choose how apps are listed.
• Uninstall/disable apps: Uninstall an app that 
you downloaded to your device, or disable 
a preloaded app (preloaded apps cannot be 
uninstalled) . Touch 
 Delete  to remove or 
disable the selected app.
• Hide apps: Hide apps from the Apps screen.
• Show disabled apps: Display disabled apps.
• Show hidden apps: Display hidden apps.
• Help: View information about your device.
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							31Google Applications
Applications
Enjoy these applications from 
Google.
Note : Certain applications require a Google account. 
Visit google.com to learn more.
Chrome
Use Google Chrome to browse the 
Internet and bring your open tabs, 
bookmarks and address bar data from 
your computer to your mobile device.
Visit google.com/chrome/browser to learn 
more.
Drive
Open, view, rename, and share your 
Google Docs and files.
Visit drive.google.com to learn more.
Gmail
Send and receive email with Gmail, 
Google’s web-based email service.
Visit gmail.com to learn more.
Google
Search not only the Internet, but also the 
apps and contents of your device. 
Google Now
Google Now works in the background to 
collect information you regularly look up 
and organize it into convenient cards that 
appear when you need them.
Visit google.com/landing/now to learn 
more.
 ► Pr

ess and hold the Home key.
Note : When Google Now is enabled, you 
can also access it by touching 
.
Google Settings
Quickly and easily change Google app 
settings to suit your preferences.
Note : You must be signed in to the 
application you want to configure. For 
example, sign in to Google+ to configure 
Google+ settings.
Google+
Stay connected and share with Google+. 
Chat with friends and family, post photos, 
and see what others are sharing.
Visit google.com/mobile/+ to learn more.
Google Applications
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							32Google Applications
Applications
Hangouts
Hangouts is an online place to meet 
friends and family, share photos, and 
host video calls. Conversation logs are 
automatically saved to a Chats area in 
your Gmail account.
Visit google.com/hangouts to learn more.
Maps
Use Google Maps to find your current 
location, get directions, and other 
location-based information.
Visit google.com/maps to learn more.
Note : You must enable location services to 
use Maps. Please see Location Services.
Photos
This application automatically backs up 
your photos and videos to your Google+ 
account.
Play Books
With Google Play Books, you can find 
millions of free e-books and hundreds of 
thousands more to buy in the eBookstore.
Visit play.google.com/store/books to learn 
more.
Play Games
Discover hundreds of games for download 
and purchase through the Google Play 
Store.
Visit play.google.com/store to learn more.
Play Movies & TV
Watch movies and TV shows purchased 
from Google Play. You can stream them 
instantly, or download them for viewing 
when you are not connected to the 
Internet. You can also view videos saved 
on your device.
Visit play.google.com/about/movies to 
learn more.
Play Music
With Google Play Music, you can play 
music and audio files on your device. 
Visit play.google.com/about/music to learn 
more.
Play Newsstand
Subscribe to your favorite magazines to 
read on your device at your leisure.
Visit play.google.com/store/newsstand to 
learn more.
Play Store
Find new apps, movies and TV shows, 
music, books, magazines, and games in 
Google Play Store.
Visit play.google.com/store to learn more.
Voice Search
Use voice commands to search the web 
with Google.
Yo uTu b e
View and upload YouTube videos right 
from your device.
Visit youtube.com to learn more.
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							33AT&T Applications
Applications
AT&T Applications
Enjoy these applications from 
AT&T.
Note : Certain applications require a data plan or paid 
subscription. Visit att.com to learn more, or contact 
your service provider for additional information.
AT&T FamilyMap
AT&T FamilyMap provides peace of mind 
by being able to conveniently locate a 
family member from your wireless device 
or PC and know that your family’s location 
information is secure and private.
FamilyMap requires a paid subscription. 
Visit att.com/familymap for more 
information or contact your AT&T 
Customer Service Representative.
AT&T  L i v e
Access AT&T Live/Yahoo! on the Internet.
AT&T  L o c ke r
AT&T Locker allows you to store, share, 
and sync all of your photos, videos, and 
documents in one safe, convenient place: 
the AT&T cloud.
AT&T  M a i l
Instantly get your mail anytime, anywhere. 
Read, respond to, and organize your 
messages quickly, whether you are at 
home or on the go.
AT&T Mobile Locate
With the AT&T Mobile Locate app you can 
access the Mobile Protection Pack and 
with a paid subscription, replace your 
phone if it is lost or damaged, locate your 
phone if it is lost, and receive backup and 
phone support.
In order to take advantage of the AT&T 
Mobile Locate application, you must 
purchase the Mobile Protection Pack 
within 30 days of purchase/activation of 
a new device. For more information, see 
att.com/mpp.
AT&T Navigator
AT&T Navigator provides you with access 
to real-time GPS-driven applications. 
These programs not only allow you to 
achieve turn-by-turn navigation, but also 
access local searches.
Note : You must have a data plan to use 
this feature. These services require the 
purchase of a subscription.
AT&T  R e a d y 2 G o
AT&T Ready2Go allows you to quickly and 
easily setup your device by using the web 
browser on your PC. You can set-up email 
accounts, import contacts, set wallpaper, 
configure Wi-Fi and many more features.
AT&T Smart Wi-Fi
With AT&T Smart Wi-Fi, you can maximize 
your battery performance, simplify access 
to AT&T Hot Spots and Wi-Fi networks, 
automate your Wi-Fi connections, and 
track your data use.
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							34AT&T Applications
Applications
Device Help
Device Help provides online information to 
help with your device questions.
DriveMode
With the AT&T DriveMode application, 
you can set your phone to auto reply 
when you are driving and do not want to 
answer the phone. You can auto reply to 
messages, emails, and phone calls. You 
can also allow up to five of your contacts 
to contact you while using DriveMode.
Mobile Hotspot
Use Mobile Hotspot to share your device’s 
mobile data connection using a USB 
cable or as a portable Wi-Fi hotspot.
Mobile TV
Mobile TV is a subscription service that 
allows you to watch your favorite TV 
shows using your handset.
m yAT&T
The myAT&T application allows you to 
manage your AT&T account. You can 
review and pay your bill, check minutes 
and data usage, upgrade to a new device, 
or change your plan.
Visual Voicemail
Use Visual Voicemail to review and 
manage your voicemail messages directly 
from your phone without dialing into 
voicemail. You can also see a list of your 
messages on your phone and select 
which ones you want to play, call back, 
share, delete, or save.
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