ATT Mls6 Phone Manual

Transferring a Call to the Fax Machine
There are two situations in which you would want to transfer a call to your fax
machine:
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nYou answer an outside call and hear a fax machine signaling. (A fax signal
is a single beep sequence— BEEP . . . BEEP . . . BEEP). If you hear this, you
should transfer the call immediately to the fax machine extension.
You are on a call and the person to whom you are speaking has a fax
machine connected to his or her phone and wants to fax you something.
You can receive the...

Answering Machines
You can use an answering machine to answer calls at night when no one is
To install an answering machine,around, or during business hours when no one can get to the phone. The fol-
see p. 2-12.lowing are ways you can connect answering machines to your system:
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nSingle answering machine. This basic setup can cover all the lines in the
system.
Personal answering machine. An answering machine can share an exten-
sion with a phone (via a 267F2 bridging adapter) to answer all calls to...

Single Answering Machine
Do not adjust the answering
machine to answer a call before
The single answering machine setup (figure 6-5) serves the entire system. It
is connected to its own extension and covers all the lines in the system, one at a
time.
206lines
MODULES
ext
X
ANS
MACH
Figure 6-5 Single Answering Machine
To set up:
1.   Set the Line Ringing for all lines on extension X to “ring.” (See p. 3-4 for
anyone else on the system caninstructions.)get to the call.2.   Adjust the answering machine to...

Personal Answering Machine
A personal answering machine (figure 6-6) is used to answer all the calls that
ring on the lines at a certain extension. It is useful for the following situations:
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nWhen the extension receives a lot of intercom calls
When outside calls come through a receptionist and are transferred to the
extension
To set up:
lines
206
MODULES
ext
X
267F2bridging
adapter
ANS
MACH
Figure 6-6 Personal Answering Machine
1.  Adjust the answering machine to answer on the third or fourth ring so...

Multiple Answering Machines
If a single answering machine cannot handle all your calls, you can set up two
or more machines to answer (figure 6-7). A setup such as this might be used by
a movie theater to announce show times to people calling in for information.
lines   ABC
206
MODULES
ext
X
ext
Y
ANS
MACH
1ANS
MACH
2
Figure 6-7 Mulitple Answering Machines
To set up:
1.
2.
3.For extensions X and Y, set Line Ringing to “ring” for all lines (see instruc-
tions on p. 3-4).
Adjust answering machine 1 to...

Modems
You can connect a modem directly to an extension jack without an adapter. A
To install a modem, see p. 2-12.modem and a terminal allow you to dial out and connect to computer bulletin
boards and other data services. The setup is shown in figure 6-8. Note that the
267F2 bridging adapter and telephone are optional, and can be used if you
want the terminal to share an extension with a phone.
lines
206
MODULES
ext
X
267F2bridging
adapter
(optional)
PC
telephoneor
(optional)termialmodem
Figure 6-8...

Credit Card Scanners
To install a credit card scanner,
Many retail businesses and restaurants use credit card scanners (figure 6-9) to
see p. 2-12.get instant approval for credit card purchases. The PARTNER system allows
your credit card scanners to share the lines in your system.
lines
CONTROL
UNIT
ext
X
267F2bridging
adapter
Credit
Card
Scanner
telephone(optional)
Figure 6-9 Credit Card Scanner
To set up:
1.  Set the Line Ringing for all lines on extension X to “no ring.” (See instruc-
tions on p....

Troubleshooting
7
Contents
When You Have a Problem
7-1
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n
n
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nAll Phones Dead: No Dial Tone or Lights7-1
PARTNER Phone Does Not Work7-2
Trouble Making Outside Calls7-3
Phone Does Not Ring
7-4
Calls are Answered Automatically7-4
Using the Recall Feature Has No Effect7-5
Using the Recall Feature Disconnects Call7-5
Calls on Hold Are Disconnected7-6
Call on Hold Hangs Up, but Line Does Not Disconnect7-6
Standard Phone Rings After Intercom Call With No One at Other End   7-7
Combination...

When You Have a Problem
If you should have a problem with your system, there is a good chance you can
solve it by following the appropriate procedure in this section.
If you cannot solve the problem by following the procedures in this section, call:
The helpline is open 24 hours aNational Service Assistance Center Helplineday.1 800 628-2888
If you call, the representatives there can better help you if you have the following
information ready:
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nThe kind of system you have (PARTNER)
The number of lines...

PARTNER Phone Does Not Work
Possible CauseDo ThisIf...Then:
1. Phone needs to beUnplug the cord from theThe problem remains,
Go to Possible Cause 2.
reset.bottom of the phone and
plug it in again. lMPOR-
TANT: Make sure the
handset is hung up when
you plug in the cord.
2. Faulty telephone.
Unplug the cord from the
The other phone works,The old phone was faulty.
base of the problemCall 1 800 628-2888 to
phone and plug it into aarrange for a replacement.
phone that works.
The other phone does not
Go to...