ATT Mls6 Phone Manual

Trouble Making Outside Calls
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Trouble making outside calls could be one of the following:
You hear a dial tone, but the dial tone continues as you try to dial.
You hear a dial tone, and the dial tone cuts off when you dial, but the line does not ring.
You hear a busy signal as you dial.
You hear nothing at all.
Possible CauseDo This
If...Then:
1. Local phone com-If your system was set upYou can make a call,
The problem is solved.
pany changed ser-for rotary service, find out
vice from rotary toif...

Phone Does Not Ring
Possible CauseDo This
1. Volume control set
Press the volume controlIf...
Phone rings increasinglyThen:
Problem is solved.
too low.button to increase ringerlouder,
volume.
Phone still does not ring,Go to Possible Cause 2.
2. Phone’s Line Ring-Check to see if phone’sLine Ringing is set for noChange setting if neces-
ing may be set forLine Ringing is set for noring.sary.
no ring.ring. Refer to chapter 3.
Line Ringing is set forPhone may be faulty. Fol-
ring,low troubleshooting pro-...

Using the Recall Feature Has No Effect
Possible Cause
Do This
If...
Then:
1. Recall Timer Dura-
Increase the Recall Timer
The Recall feature works,
The problem is solved.
tion set too short.
Duration.
On a PARTNER phone at
The Recall feature still
Continue increasing the
extension 10,doesn’t work,interval by increments of 4
1. Press [ Feature ] [ 0 ] [ 0 ].until the problem is solved.
2.Press the left(Entire range is 01 to 80.)
[ Intercom ] buttonIf the problem is not
twice.solved, and if your system
3....

Calls on Hold Are Disconnected
Before using the following procedure, make sure that the calls on hold are not being disconnected because the
callers are hanging up.
Possible CauseDo ThisIf...Then:
1. Hold DisconnectChange the Hold Discon-CalIs on hold are noThe problem is solved
Time is setnect Time from short tolonger disconnected,
incorrectly—toolong.
short.On a PARTNER phone at
extension 10,Calls on hold still areCall 1 800 628-2888.
1.
2.
3.
4.
5.Press [ Feature ] [ 0 ] [ 0 ].disconnected,
Press the...

Standard Phone Rings After Intercom Call with No One at Other End
Possible CauseDo ThisIf...Then:
Automatic LineIf one of the phones is a
The problem is not solved,Call 1 800 628-2888
Selection is setstandard telephone, set its
incorrectly.extension’s Automatic Line
Selection to Intercom
first. See p. 3-3.
Combination Extension Problem: Phone or Device Does Not Ring Properly
Possible CauseDo This
If...Then:
1. Extension over-
Check to see that the totalThe ringer functions prop-Problem is with optional...

Combination Extension Problem: PARTNER Phone Lights Show Line Is
Busy
Possible CauseDo ThisIf...Then:
Standard phone isHang up standard phone.
PARTNER phone lightProblem is solved.
not hung up.
goes off,
Standard phone is hungReset PARTNER phone
up,
according to procedure
given under PARTNER
Phone Does Not Work.
Other Problems with System
This procedure resets the system. Use it when you have any problems that are not mentioned above. Note: A
system reset will disconnect all calls in progress. However,...

Maintenance and Customer
Support
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Contents
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Maintenance
206 Modules
Telephones
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Customer Support
Warranty and Post-Warranty Repair
In-Warranty Repairs
Post-Warranty Repairs
AT&T Limited Warranties
Commercial Use
Consumer Use
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8-1
8-1
8-2
8-2
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8-3
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8-4
8-i 

Maintenance
Your PARTNER system is designed to provide trouble-free performance without
any special maintenance procedures. However, there are a few precautions
you can take to prevent accidental damage to your system.
206 Modules
To prevent damage to the 206 modules:
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nKeep the modules in an area free of dust, smoke, and moisture.
Do not block the air vents by placing objects on top of the modules.
Place the modules in a place with a temperature between 32 degrees and
104 degrees Fahrenheit.
Do not...

Customer Support
AT&T customer support personnel can help you program or use the system and
telephones. In the U.S., call the following toll-free number 24 hours a day:
AT&T
General Business Systems
National Service Assistance Center Helpline
1 800 628-2888
In Canada, call the nearest Technical Assistance Center:
Eastern Canada and Ottawa:
1 800 363-1882
Ontario:
1 800 387-4268
Central and Western Canada:1 800 663-9817
Before calling the Helpline, refer to Troubleshooting, chapter 7.
Warranty and...

AT&T Limited Warranties
Commercial UseThe following AT&T limited warranty and limitation of liability will apply if you
have purchased your PARTNER Communications System (System) primarily
for commercial purposes.
AT&T Commercial Warranty
AT&T warrants to you that your System will be in good working order when you take title and that it will remain in good
working order for a period of one year (the warranty period) or AT&T will, at its option, repair or replace the system com-
ponent that is not in good...