ATT Merlin 1030/3070 Classic Mail Release 1.6 Guide
Have a look at the manual ATT Merlin 1030/3070 Classic Mail Release 1.6 Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 164 ATT manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 11
Call Routing Worksheet
Day Operation
Company Greeting: Thank you for calling [YOUR COMPANY NAME]. s 1 - 1
Top-Level Menu: s 2 - 3
Script the Top-Level Menu of instructions in the space below:
For sales, press 7. For service, press 8 ....
Key Routes: s 2 - 2
Select the action that will take place for each key used in the call routing map.
Day
Selector Code Key #
q
q
qHear a Message (Announcement Only)
Message Script:
Transfer to an IntercomIntercom Number:
(Extension)
(Extension)
Leave a Message in a...](http://img.usermanuals.tech/thumb/575/83810/w64_merlin-classic-mail-1-6-design-package-merlin-1030-3070_d-10.png "Page 11
Call Routing Worksheet
Day Operation
Company Greeting: Thank you for calling [YOUR COMPANY NAME]. s 1 - 1
Top-Level Menu: s 2 - 3
Script the Top-Level Menu of instructions in the space below:
For sales, press 7. For service, press 8 ....
Key Routes: s 2 - 2
Select the action that will take place for each key used in the call routing map.
Day
Selector Code Key #
q
q
qHear a Message (Announcement Only)
Message Script:
Transfer to an IntercomIntercom Number:
(Extension)
(Extension)
Leave a Message in a...")
![Page 13
Call Routing Worksheet
Night Operation
q
q
q
Company Greeting: Thank you for calling [YOUR COMPANY NAME]. We are currently closed.
Our business hours are [BUSINESS HOURS]. s 1 - 2
Top-Level Menu: s 2 - 1 - 3
Script the Top-Level Menu of instructions in the space below:
For sales, press 7. For service, press 8....
Key Routes: s 2 - 2
Select the action that will take place for each key used in the call routing map.
Night
Selector Code Key #
Hear a Message (Announcement Only)
Message Script:
Transfer to an...](http://img.usermanuals.tech/thumb/575/83810/w64_merlin-classic-mail-1-6-design-package-merlin-1030-3070_d-12.png "Page 13
Call Routing Worksheet
Night Operation
q
q
q
Company Greeting: Thank you for calling [YOUR COMPANY NAME]. We are currently closed.
Our business hours are [BUSINESS HOURS]. s 1 - 2
Top-Level Menu: s 2 - 1 - 3
Script the Top-Level Menu of instructions in the space below:
For sales, press 7. For service, press 8....
Key Routes: s 2 - 2
Select the action that will take place for each key used in the call routing map.
Night
Selector Code Key #
Hear a Message (Announcement Only)
Message Script:
Transfer to an...")
Secondary Method - Time Shared Access If vacant Tel.Co. ports are not available to provide dedicated voice mail access, existing telephone line an be in with the Classic Mail to provide time-shared access to voice mail. The mailbox owner selects an interposed line the voice mail access code. Using this method, voice mail access is time-shared with inbound and outbound calls busy telephone lines should be used for time-shared voice mail access. Classic Mail 1030/3070 Design Package - Page 21