ATT Definity CS Generic 1, S75, 7407 Plus Voice Terminal Instructions Manual

							Display Features
Inspect  Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Integrated Directory  Searches for the extension of another user by allowing you to
key in the user’s name with the dial pad. Use as a handy quick reference source for
extension number information.
Message Retrieval  Allows you to retrieve messages left for you that have turned on
your Message light. Will also let you retrieve messages for other voice terminals not
equipped with a display (if you are authorized as a systemwide message retriever by
your System Manager). Use to quickly and conveniently check messages, even when
you are already on a call.
Normal  Identifies current call appearance, calling/called party, and calling/called
number. Use to see who is calling you and, when placing a call, to verify the number
you have dialed.
Stored Number  Allows you to check the number stored on an Abbreviated Dialing
button or as an item on an Abbreviated Dialing list. Also lets you see what number
you last dialed (via Last Number Dialed feature). Use to verify Abbreviated Dialing
list items before placing a call or reprogramming a number, and to make sure that
Last Number Dialed is appropriate to use.
Time/Date  Shows you the date and time. Use as a handy calendar and clock.
Timer  Allows you to measure elapsed time. Use as an easy and convenient way of
keeping track of time spent on a call or task.
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							How to Use the Features
The procedures which follow give short, step-by-step instructions for using each of the
voice features and display features. For your convenience, features in both categories
are listed alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself
by following the directions below. Your System Manager can supply the information
required.
To the right of each feature name is a box. For each feature that you have,l
mark a [ 4 ] in the blank box as a reminder. (Voice features Conference,
Drop, Hold, Message, Mute, Select Ring, Self-Test, and Transfer and display
feature Normal mode are already marked for you.) Ask your System Manager if
your voice terminal is set for the Speaker (listen only) or the Speakerphone
(speak and listen) feature, and then place a check in the box beside that feature
also.
Note: If your voice terminal is set for the Speakerphone feature, you can put a
check in the box beside the Reset Speakerphone feature.
Most of the voice features can be activated or canceled by dialing 2- or 3-digit
codes (if they are not already assigned to a button). In the blanks provided
within the procedures, write in the feature code numbers.
l
general rules.
As you operate the features on your voice terminal, keep in mind the following
lFollow carefully all the steps listed in the procedure for the particular feature
you are using.
lIf you receive an intercept tone (high-pitched, alternating high and low tone)
while attempting to operate any feature, you have taken too much time to
complete a procedural step or have made a dialing error. Hang up, get a dial
tone, and begin again at Step 1.
lSystem 75 is available in more than one version. Some features, such as
Abbreviated Dialing, Call Forwarding All Calls, Last Number Dialed, and
Priority Calling operate slightly differently with Version 1, and possibly
Version 2, than they do with later versions. If you are using Version 1 or 2 of
the System 75 software, you should check the section titled Troubleshooting
later in this guide before you use you use any of these 4 features.
8 
						

							Conventions
The following conventions are used in the procedures:
Gray TypeProcedure steps in gray type are to be followed if you do
not have a button assigned for the feature.
[ 
xxxxx ]A shaded box containing xxxxx represents any button
used exclusively for placing, receiving, or holding calls,
and labeled with an extension number (shown here as
XXXXX). The button will have a red in-use light and a
green status light. Also known as a call appearance
button.
[ 
Feature ] andA shaded box containing a feature name represents any
button having a feature assigned to it, with a
[ 
Feature xxxxx ]corresponding feature name label, sometimes followed
by an extension number or a person’s name (shown
here as 
XXXXX).
[feedback tone]
The tone that appears in brackets after a step indicates
what you should hear from your handset, or from the
speakerphone, if appropriate, after successfully performing
that step. For a list of tones and their meanings, see the
section titled Tones and Their Meanings.
[ Display Information ]A white box containing the information that appears on
your display screen.
For a list of glossary terms, see the section titled Key Words to Know.
9 
						

							Troubleshooting
Later in this guide you will find a short section on troubleshooting. Use the
procedures listed here for problems that you may have in using your voice terminal.
Quick Reference Lists
Following the procedures is a set of quick reference lists. Use them to record your
feature codes and trunk codes, Abbreviated Dialing personal list items, and frequently
called miscellaneous extensions. Once you have completed the lists, remove the page
from the booklet (tear along the perforation), and keep the lists near your voice
terminal.
10 
						

							Voice Features
Handset and Speaker
When placing calls or using the voice features, you have the option of doing so
off-hook (by lifting the handset) or on-hook (by pressing [ 
Speaker ] ). If your voice
terminal is set for the Speakerphone feature, pressing [ 
Speaker ] simultaneously
activates the built-in microphone so that you can place and answer calls without
lifting the handset.
Abbreviated Dialing (AD)
To program/reprogram an1
AD button
Note: AD buttons must
first be assigned by
System Manager.
2On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program.
Note: Each AD button will hold one complete phone
number or feature code.
Pick up handset
[dial tone]
Note: If you are using the built-in speakerphone, you
must press a call appearance button before you
proceed to Step 3.
3
4
5
6
7Press [ 
Program ]
or Dial AD Program code
[dial tone]
Press [ AD xxxxxx ] to be programmed[dial tone]
Dial outside number, extension, or feature code you
want to store (up to 24 digits)
Press [ 
# ] or [ AD xxxxx ] you are programming
[confirmation tone]
lRepeat Steps 4-6 to program additional buttons
Hang up or press [ Drop Test ] to end programming
To place an AD call1
Press selected [ AD xxxxx ]
[ringback tone]
lCall is dialed (silently)
11 
						

							To program/reprogram an
outside number,
extension, or feature code
into a personal list1
2
3
4
5
6
7On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want to
program as items on your personal lists(s) (see example
to the left)
Note: Each phone number or feature code is stored as
a separate item.
Pick up handset[dial tone]
Note: If you are using the built-in speakerphone, you
must press a call appearance button before you
proceed to Step 3.
Press [ 
Program ]
or Dial AD Program code
[dial tone]
Press [ Personal List ]
or Dial Personal List code (1, 2, or 3)
[dial tone]
Dial list item (1, 2, 3...)[dial tone]
Dial number you want to store (up to 24 digits)
Press [ 
# ][confirmation tone]
lRepeat Steps 5-7 if you want to program
additional items on the same list; press [ Drop Test ]
and begin again at Step 1 if you want to program
items on another list
8
Hang up or press [ Drop Test ] to end programming
Note: Record your personal list items on the
Abbreviated Dialing list in the back of this booklet;
group, system, and enhanced lists can be obtained
from your System Manager.
To place a call using an1
AD list button or code
2Press [ 
Personal List ] or [ Group List ] or [ System List ]
or Dial appropriate AD List code:
lList 1
lList 2[dial tone]
lList 3
Note: An [ 
Enhanced List ] may also be available; see
your System Manager.
Dial desired list item (1, 2, 3...)
lCall is dialed
[ringback tone]
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							Automatic Callback
To place another call to
1
an extension that was
busy, did not answer, or
returned a call waiting
ringback tone
2Press [ Auto Callback ]  during call attempt
[confirmation tone]
lGreen light is on until callback is completed
or canceled
Note: If you send your calls to coverage after
activating Automatic Callback, your callback calls
will still ring at your extension and will not be
redirected to coverage.
Hang up or press [ Drop Test ]
lYou get a 3-burst priority ring when both you and
the called extension are idle; when you answer,
regular ringing is sent to the called party
Note: Automatic Callback is automatically canceled
after 30 minutes.
To cancel Automatic1
Press [ 
Auto Callback ] again
Callback
lGreen light goes off
Bridging
To answer a bridged call1
Press [ xxxxx ] of bridged call
Note: If your terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to call when you answer.
2
Pick up handset or press [ 
Speaker ]
To prevent other bridged1
terminals from entering a
call (on a per call basis)Press [ 
Exclusion xxxxx ] while connected to the call
Note: Pressing [ 
Exclusion xxxxx ] again reactivates
bridging.
13 
						

							Call Coverage
To answer a call for a1Press [ xxxxx ] of incoming call when ring begins or
co-worker for whomgreen light flashes
you are a coverage point
Note: The call is not at your terminal until the green
light is flashing.
To leave a message for a1Press [ 
Coverage Callback ] while connected to the call
co-worker to call the[confirmation tone]
original caller’s extension
Note: To leave a message for a co-worker to call you,
activate Leave Word Calling instead.
To talk privately with1
co-worker after answering
a redirected call
2Press [ 
Transfer ]
lCall is put on hold
Press [ 
Consult ][priority ring to co-worker]
or Dial co-workers extension
Note: You can privately discuss call; if co-worker is
not available, press the fluttering [ 
xxxxx ] to
reconnect to call.
3
Press [ 
Transfer ] again to send call to co-worker or
press [ Conference Ring ] to make it a 3-party call
Call Forwarding All Calls
To temporarily redirect all1
calls to an extension or
outside number of your
choice
2
3Press [ Call Forward ]
or Dial Call Forward code
[dial tone]
Note: If you have console permission, next dial the
extension number whose calls are to be forwarded;
receive dial tone.
Dial extension or number where calls will be sent
[confirmation tone]
Note: Some voice terminals have restrictions
on where calls can be forwarded (see your
System Manager).
Hang up or press [ 
Drop Test ]
Note: You may hear ring-ping tone as each call is
forwarded.
14 
						

							To cancel Call
Forwarding
1
Press [ Call Forward ] again
or Dial Call Forward Cancel code
[confirmation tone]
Call Park
[dial tone]To park a call at your1
Press [ Transfer ]
extension (for retrieval at
2
Press [ 
Call Park ]
any extension)
or Dial Call Park code
[confirmation tone]
3
Press [ 
Transfer ] again
lCall is parked
To retrieve a parked call
from any extension1Dial Answer Back code
[dial tone]
2
Dial extension where call is parked
[confirmation tone]
lIf returning to call parked at your terminal, dial
your own extension
Note: If you receive intercept tone, parked call has
been answered or disconnected by someone else.
15 
						

							Call Pickup
To answer a call placed1
Press [ Call Pickup ]
to a member of youror Dial Call Pickup code
pickup grouplCalled voice terminal stops ringing
lYou are connected to ringing call
To pick up a call1Press [ 
Hold ]
while you are active
lPresent call is put on hold
on another call
lGreen light flutters
2
Press [ 
Call Pickup ]
lCalled voice terminal stops ringing
lYou are connected to incoming call
Note: To return to held call after completing pickup
call, press fluttering [ 
xxxxx ].
Conference4
To add another party1Press [ Conference Ring ][dial tone]
to a call (for a total of
lPresent call put on hold, and you are given a new
up to 6 parties)
call appearance; all other parties remain
connected to each other
2
Dial number of new party and wait for answer
Note: You can privately discuss the call with the new
party at this time; if no answer or busy, press
fluttering [ 
xxxxx ] to return to held call.
3Press [ 
Conference Ring ] again
lAll parties now connected
lRepeat Steps 1-3 for additional conference
connections
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