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ATT Definity CS Generic 1, S75, 7407 Plus Voice Terminal Instructions Manual
ATT Definity CS Generic 1, S75, 7407 Plus Voice Terminal Instructions Manual
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AT&T DEFINITY ®Communications System Generic 1 and System 75 7407 Plus Voice Terminal Users Guide
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact:AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, Indiana 46219 1-800-432-6600, In Canada: 1 800-255-1242 Order:Document No. 555-204-742 Issue 1, July 1991 For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010). HEARING AID COMPATIBILITY This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC). Prepared by©1991 AT&T AT&T Technical Publications DepartmentAll Rights Reserved Middletown, New Jersey 07748Printed in USA
Contents Your 7407 Plus Voice Terminal What the Features Do Voice Features 1 4 4 Display Features7 How to Use the Features8 Special Instructions8 Conventions9 Troubleshooting10 Quick Reference Lists10 Voice Features11 Handset and Speaker11 Abbreviated Dialing (AD)11 Automatic Callback13 Bridging13 Call Coverage14 Call Forwarding All Calls14 Call Park 15 Call Pickup 16 Conference 16 Drop 17 Hold 17 Intercom 18 Last Number Dialed 18 Leave Word Calling (LWC) 19 Message19 Mute20 Priority Calling20 Reset Speakerphone 21 Select Ring (and Ringer Volume) 22 Self-Test 23 Send All Calls 23 Speaker24 Speakerphone25 Transfer 26 Voice Message Retrieval 27 i
Display Features28 Activating and Clearing the Display28 Normal Mode28 Inspect28 Integrated Directory29 Message Retrieval30 Normal Stored Number Time/Date 31 31 32 Timer32 Tones and Their Meanings33 Ringing Tones33 Handset Tones33 Troubleshooting34 System 75 Version Notes35 Key Words to Know36 Quick Reference Lists ii
Your 7407 Plus Voice Terminal The 7407 Plus voice terminal is comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY® Communications System Generic 1 and System 75. Familiarize yourself with your 7407 Plus voice terminal, shown in Figure 1 and explained below. Figure 1. 7407 Plus Voice Terminal Starting with the handset and continuing clockwise: 1) Handset 2) Drop/Test button 3) Conference/Ring button 4) Display 5) Transfer button 6) Hold button 7) Speakerphone/ headset jack (on back of terminal) 8) Line jack (on back of terminal) 9) Feature buttonsFor placing and answering calls (also known as the receiver). For disconnecting from a call. When used with [ Select ], you can test the lights, ringer, and display on your voice terminal. For setting up conference calls. When used with [ Select ], you can select your own personalized ring. A built-in LCD 2-line by 40-character display. For transferring a call to another voice terminal. For putting a call on hold. This jack is used for connecting an external speakerphone or a headset adapter to your voice terminal. The jack is labeled This jack is used for connecting a line cord to your voice terminal. The jack is labeled LINE. Each of these 22 buttons accesses features and is labeled with a feature name. 1
10) Select button 11) Mute button 12) Dial padCan be used in 3 different ways: 1) Used with [ Drop Test ], to initiate a self-test of your voice terminal; 2) Used with [ Conference Ring ], to select your own personalized ring from among 8 available patterns; 3) Used with [ Sepaker Reset Spkr ] to perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance (for using the built-in speakerphone only). For turning off the microphone of the built-in speakerphone or the handset so the other person cannot hear you. Note: If your voice terminal is set for the Speaker (listen-only) feature, pressing the Mute button will affect only the handset. When you are using the Speaker feature, the light next to [ Mute ], is always on. The standard 12-button pad for dialing phone numbers and accessing features. The letters, Q and Z, have been added to the appropriate dial pad keys for directory access, and the 5 button on your dial pad has raised bars for visually-impaired users. 13) SpeakerReset Spkr button 14) Message light 15) Volume control button 16) Display feature buttons 17) Feature buttonsFor accessing the speaker or the built-in speakerphone and microphone combination. When you touch [ Select ] and then [ Speaker Reset Spkr ] (if your voice terminal is set for the Speakerphone feature), you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use. Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used. A red light which goes on when a message has been left for you. For adjusting the volume of the speaker or the built-in speakerphone when you are on a call, or for adjusting the volume for the tone ringer when you are not using the speakerphone. Each of these 7 buttons accesses a display feature such as Inspect. The button is labeled with a display feature name. Each of these 2 buttons accesses a feature and is labeled with a feature name. 2
18) Call appearance/ feature buttonsAt least 3 of these 10 buttons are devoted to incoming and outgoing calls (call appearances) and are labeled with an extension number; the remainder access features (feature buttons) and are labeled with a feature name. Each has a red in-use light to tell you that this is the line you are using or that this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used. 3
What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test, and Transfer voice features and Normal mode among the display features. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your System Manager to see what other features you can use with the DEFINITY Generic 1 or the System 75 switch. Voice Features Abbreviated Dialing (AD) Allows you to store selected phone numbers for quicker and easier dialing. Each number can be a complete or partial phone number, an extension number, or a trunk or feature code. There are 4 possible types of lists— personal, group, system, and enhanced—and you can have a total of 3 out of 4 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers. Automatic Callback Sends you a special 3-burst ring tone indicating that a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone as soon as possible. Note: Can be used only for extensions, not outside numbers. Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker. Call Coverage Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number. Use when you will be away from your voice terminal and you want your calls to be forwarded to a phone number of your choice. Call Park Puts a call on hold at your voice terminal for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available voice terminal. 4
Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager. Conference Allows you to add parties to a call, so that you can conduct up to a 6-way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion. Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call. Hold Temporarily disconnects from a call, holding it until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to perfom another task. Use when you have a call that you don’t wish to drop, but which you have to interrupt briefly to do something else. Intercom Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users by pressing a feature button and then dialing the group member’s 2- or 3-digit code. Use to rapidly dial frequently called numbers. Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Leave Word Calling Leaves a message for another extension to call you back. The called party will be able to dial message service (for example, attendant, AUDIX, covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts. Message Your Message light goes on to let you know that a caller has left a message for you. You can then retrieve your message by using the Voice Message Retrieval feature described in the Voice Features section or the Message Retrieval feature described in Display Features. Mute Turns off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other party on the call to hear your conversation. Priority Calling Allows you to call an extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone. 5
Reset Speakerphone Initiates an acoustic test of the surrounding environment by using a series of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your voice terminal to a different location (even in the same room), or whenever the light next to [ Speaker Reset Spkr ] is fluttering. (For best results, use the Reset Speakerphone feature when the handset is on-hook.) Select Ring Allows you to select your own personalized ring from among 8 available patterns. Use to distinguish your ring from that of other nearby voice terminals. Self-Test Activates the lights and ringer on your voice terminal. Use when you want to check to see if the ringer, display, and lights on your voice terminal are working properly. Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by phone calls. Speaker Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other party, you must use the handset (the speaker must be off). Use with feature activities that require listening only, such as on-hook dialing, monitoring calls on hold, and group listening situations. Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone function. Check with the System Manager to see how your voice terminal is set. Speakerphone Allows you to place and answer calls or access other voice features without lifting the handset. When used with [ Select ], the built-in speakerphone performs a test of the surrounding acoustic environment and adjusts itself for optimal performance. (See Reset Speakerphone.) Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations. Note: Your voice terminal may be set for the Speaker (listen-only) rather than the Speakerphone (listen and speak) feature. Check with your System Manager. Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number. Voice Message Retrieval Gives you messages (via computerized voice) left for you through Leave Word Calling or as typed by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your co-workers. Use to hear all messages received while you were away. 6