ATT DEFINITY Communications System Generic 3 Instructions Manual

Busy Verification of Terminals and Trunks
Issue  3   March 1996
3-307
Busy Verification of Terminals and 
Trunks
Feature Availability
Busy Verification of Terminals and Trunks is available with all Generic 3 releases.
Description
Allows attendants and specified multiappearance voice terminal users to make 
test calls to trunks, voice terminals, and hunt DDC and UCD groups. These test 
calls check the status of an apparently busy resource.
Busy verification of voice terminal extensions, hunt group...

Feature Descriptions
3-308Issue  3   March 1996 
The system first searches for an idle call appearance on the voice 
terminal. If one is found, that call ap p earance is rung. If an idle call 
appearance cannot be found, or if the voice terminal is a single-line voice 
terminal, the attendant bridges onto the active call. All parties on the 
active call receive a warning tone (two-second burst of 440 Hz tone) to let 
them know that the attendant is bridging onto the call. A half-second burst 
of warning...

Busy Verification of Terminals and Trunks
Issue  3   March 1996
3-309
The originator of the b usy verification is bridged onto the active call. All 
parties on the active call receive a warning tone (two-second burst of 440 
Hz tone) to let them know that the originator of the busy verification is 
bridging onto the call. A half-second burst of warning tone repeats every 
15 seconds, as long as the busy verification originator remains on the call.
nThe trunk is out of service.
The busy verification is...

Feature Descriptions
3-310Issue  3   March 1996 
Interactions
The following features interact with the Busy Verification of Terminals and Trunks 
feature.
nAutomatic Callback
Once the called party in an Automatic Callback call hangs up, neither 
extension number can be busy verified until both the calling and called 
parties are connected or the callback attempt is canceled (b y the 
activating party or by time-out of the callback interval).
nCall Coverage
Since the b usy verification call to an...

Busy Verification of Terminals and Trunks
Issue  3   March 1996
3-311
nLoudspeaker Paging Access
If the voice terminal or trunk to be verified is connected to paging 
equipment, the verification attempt is denied.
nVoice Terminal Origination Restriction
A voice terminal that is origination restricted can be assigned a Busy 
Verify button. However, the button cannot be used.
nVoice Terminal Termination Restriction
Voice terminals that are termination restricted cannot be busy verified.
nTransfer
Once the...

Feature Descriptions
3-312Issue  3   March 1996 
3
Call Coverage
Feature Availability
Call Coverage is available with all Generic 3 releases. However, for G3vs/G3s 
ABP, Linked Call Coverage Paths are only available with the Voice Mail 
Application Software Option p ackage, which is available when you purchase an 
AT&T voice processing adjunct (AUDIX, AUDIX Voice Power, AUDIX Voice Power 
Lodging, DEFINITY AUDIX). Linke d Call Coverage Paths are always included 
with all other releases.
Description...

Call Coverage
Issue  3   March 1996
3-313
nCoverage Answer group, which is a group of up to eight voice terminals 
specifically established to answer redirected calls.  All group members 
are rung simultaneously.  Any group member can answer the call.
nAUDIX
Multiple Coverage Paths
A principal can be assigned multiple coverage paths. Each extension is 
assigned a coverage path.  That coverage path, in turn, can be linked to up to 
three other coverage paths.  This makes a total of four coverage paths...

Feature Descriptions
3-314Issue  3   March 1996 
nDon’t Answer
Redirects calls to coverage if unanswered during the assigned Don’t 
Answer Interval (1 to 99 ringing cycles).  A call rings for the assigned Don’t 
Answer Interval and then redirect to coverage.
nCover All Calls
Redirects all incoming calls to coverage.  This criterion has precedence 
over any other criterion previously assigned.
nSend All Calls/Go To Cover
Allows users to activate Send All Calls or Go To Cover as an overriding 
coverage...

Call Coverage
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Send All Calls is activated by pressing the Send All Calls button or by 
dialing the Send All Calls access code. The option is deactivated by 
pressing the button a second time or by dialing the deactivate code.
If a user is not assigned a coverage path with Send All Calls or Cover All 
Calls redirection criteria, that user cannot activate Send All Calls. An 
activation attempt under this condition is denied for b oth button and dial 
access.
Send All Calls is...

Feature Descriptions
3-316Issue  3   March 1996 
path are available, the call remains in queue.  The worst case is when 
group queuing and the coverage points are b oth unavailable. In this case, 
the caller receives busy tone.
nIf the redirection criterion is Active or Cover All Calls, a called principal 
can receive a redirection notification signal (a short burst of ringing) when 
the call routes to coverage.  (Redirection Notification is optional on a 
per-terminal basis.)  Note that in the Active,...