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ATT DEFINITY Communications System Generic 1, Generic 3, System Management Instructions Manual
ATT DEFINITY Communications System Generic 1, Generic 3, System Management Instructions Manual
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CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM How to Change a Netcon Channel Netcon channels can be changed by entering the command change data module 4444 and pressing [RETURN]. Extension number 4444 is the extension number assigned to the data or Net- con channel. Once the form is displayed on the screen, the user can make changes. Once all changes have been made, press [ENTER] to submit the changes into system translations. How to List Netcon Channels The list data-module command can be used to display a list of all Netcon channels that have been assigned in the system. The display gives a list of all data modules and Netcon channels and their associated data, which includes: l Extension l Port number l Type of module (Netcon channels are listed along with the other types of modules) l Name (if assigned) l Class of Service (COS) l Class of Restriction (COR) l Information Systems Network (ISN) (this field shows if the data module is connected to the ISN) The display data-module xxxx (extension number) [print] command can be used to obtain a printout for one Netcon channel. How to Administer Dial Plan and Feature Access Codes The Dial Plan Record and the FACs can be administered together to insure continuity for the number of digits assigned to FAC. The number of digits used to dial the FAC must agree with the number of digits assigned to the FAC field on the Dial Plan Record. The system does not allow a mismatch between these numbers. For example, if the Dial Plan Record has two digits assigned for FAC, then each FAC must be assigned two digits. The user dials these digits to activate and deactivate a feature. The Dial Plan Record must be administered before assigning FACs, trunk access codes, and voice terminal extensions.The Dial Plan Record can be administered as a stand-alone screen form as long as the changes being made do not affect the FACs, Trunk Access Codes (TACs), and voice terminal extension numbers. Once the TACs and voice terminal extension numbers have been assigned, the user cannot change the Dial Plan Record. Once the Dial Plan Record and FACs have been administered, the System Manager can change the digits assigned to FACs as long as they agree with the Dial Plan Record. For example, the System Manager can change a FAC from 12 to 13 as long as no other FAC is assigned to 13. 4-8
CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM The following steps give an example of how to change a FAC from three to two digits. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.Verify that the screen displays: enter command: Enter change feature-access-codes and press [RETURN]. The screen displays the FAC form. Position the cursor over the 3-digit FAC and press the space bar until the 3-digit code disappears. Press [RETURN] and repeat the above step until all 3-digit FACs have been removed. Press [ENTER]. The screen displays: command successfully completed, enter command: Enter change dialplan and press [RETURN]. Screen displays the Dial Plan Record form. Press [RETURN] until the cursor is positioned on the 1: Number of Digits field. Enter 2 and press [ENTER]. The screen displays: command successfully completed, enter command: Enter change feature-access-codes and press [RETURN]. The screen displays the FAC form. Assign 2-digit FACs to the desired features. After all codes have been assigned, press [ENTER]. The screen displays: command successfully completed, enter command: 4-9
CHAPTER 4. ADMINISTRATE TASKS-SYSTEM How to Set Date and Time The system date and time are set using the Date and Time form (see Figure 4-2). This form is displayed on the terminal screen and is modified using the terminal keyboard. The time must be reset for daylight savings time. The correct time and date assure that SMDR records are correct for the records being kept. SMDR will not work until the date and time have been entered. Use the following procedure to set the system date and time: 1. Log in. 2. Verify that the screen displays: enter command: 3. Enter set time and press [RETURN]. 4. Verify that the screen displays the Date and Time form (see Figure 4-2). Note: The cursor is positioned on the Day of the Week: line. set timepage 1 of 1 DATE AND TIME DATE Day of the Week: Month: Day of the Month: _Year: TIME Hour: _Second: XX Minute: _ FIGURE 4-2. Date and Tlme Screen Form 5. Enter the day of the week (Sunday-Saturday) and press [RETURN]. Note: The cursor is positioned on Month:. 6. Enter the current month (January-December) and press [RETURN]. Note: The cursor is positioned on Day of the Month:. 7. Enter the day of the month (1-31) and press [RETURN]. Note: The cursor is positioned on Year:. 4-10
CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM 8. Enter the current year (1990-2099) and press [RETURN]. Note: The cursor is positioned on Hour:. 9. Enter the current hour (0-23) and press [RETURN]. Table 4-A shows the standard time conversion to 24-hour time. Enter the 24-hour time as shown. For example, if the current time is 2:00 p.m., enter 14. Note: The cursor is positioned on Minute:. 10. Enter the current minute (0-59). 11. Press [ENTER]. 12. Verify that the screen displays: The set time form is completed successfully enter command: Enter save translation and press [RETURN] so the correct time and date will be entered in system translations. See Chapter 6 for save translation information. 13. Verify the date and time data by entering Display Time and pressing [RETURN]. Note: The Date and Time form is displayed showing all data entered, followed by: enter command: 4-11
CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM TABLE 4-A. Conversion to 24-Hour Clock 12-Hour Standard Time24-Hour ClockClock 12:00 a.m.0 1:00 a.m.1 2:00 a.m.2 3:00 a.m.3 4:00 a.m. 4 5:00 a.m.5 6:00 a.m.6 7:00 a.m.7 8:00 a.m.8 9:00 a.m. 9 10:00 a.m.10 11:00 a.m. 11 12:00 p.m.12 1:00 p.m.13 2:00 p.m. 14 3:00 p.m.15 4:00 p.m. 16 5:00 p.m.17 6:00 p.m.18 7:00 p.m.19 8:00 p.m. 20 9:00 p.m.21 10:00 p.m.22 11:00 p.m. 23
CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM How to Print on Demand The user can get a printout when print or the abbreviated version pr, is entered as the last qual- ifier for the list and display commands. For example, entering display abbreviated-dialing group 20 print provides a printout for AD group number 20. The terminal must have a printer connected to it before a hard copy printout can be obtained. The following procedure can be used to obtain a printout of Pickup Group 25. 1. 2. 3. Log on. Enter display pickup-group 25 print or display pickup-group 25 pr and press [RETURN]. The screen displays the form for Pickup Group 25. At the same time, the screen form is also printed out at the printer. How to List History This list history command provides a listing of the latest (250 maximum) completed “data affect- ing” administration and maintenance commands. The following commands are “data affecting”: addrecycle busyoutrelease changeremove clear reset disableset duplicatetest enablewp (write physical) The history listing is stored by the system in a transaction log. This log is saved on tape as data when the save translations command is performed. When the system cold starts or reboots, the log is loaded from tape. 4-13
CHAPTER 4. ADMINISTRATIVE TASKS-SYSTEM Figure 4-3 is an example of a typical list history command as displayed on the terminal. The command results are displayed in last-in first-out order. The date that translations were last saved on tape is printed followed by information under columns as follows: l Date: Day and month that the command was issued. l Time: Hour and minute that the command was issued. l Port: A 3- or 4-character identifier that shows which port or ports the user was connected to. The identifiers and their associated meaning are: Identifier Port Connection Extended Port Network (EPN)Maintenance circuit pack in expansion port network NETNetwork Control circuit pack System Administration Terminal Processor circuit pack TSCProcessor circuit pack SMDRProcessor circuit pack l Login: The login of the user performing the data command. l Actn: The first four letters of the action command word. l Object: The first 12 letters of the object command word. l Qualifier: The first 36 letters of the qualifier (or qualifiers) command word. list historypage 1 History Date of Translation Loaded: 19:53 Wed Jul 19, 1990 Date TimePort LoginActnObjectQualifier-------- ---- --------- --------------- 07/18 12:34 EPNcust2 addstation1120 07/18 12:23 EPNcust2 chandialplan 07/16 09:44 SATcraft relestation504 07/16 09:22 SATcraftbusystation504 07/15 15:25 SATcustchanstation507 07/15 15:18 SATcustadd station507 07/15 15:09 SATcustaddstation506 07/15 15:06 SATcustaddstation505 07/15 15:04 SATcustadd station504 07/15 15:02 SATcustaddstation503 07/15 15:01 SATcustaddstation502 07/15 15:00 SATcustaddstation501 FIGURE 4-3. Typical History Form 4-14
CHAPTER 5. ADMINISTRATIVE TASKS-VOICE TERMINAL CHAPTER 5. ADMINISTRATIVE TASKS—VOICE TERMINAL How to Administer Voice Terminals Voice terminal administration is an integrated set of procedures that allow the user to add, change, remove, duplicate, display, and list the translation data associated with voice terminals. The voice terminal must be installed, connected, and initialized in system translations before the user can make a call. Other screen forms may be filled out to assign a voice terminal in a feature operation, such as call pickup, call coverage, etc. The following are the classes of operations in voice terminal administration: l Adding a voice terminal refers to entering the translation data needed to originate and/or terminate calls at a terminal and to provide button access to features and functions. l Changing a voice terminal refers to updating the translation data associated with an existing terminal. l Removing a voice terminal refers to deleting all the translation data of an existing termi- nal from the system. l Displaying a voice terminal refers to displaying the screen form for a voice terminal. l Duplicating a voice terminal refers to adding a voice terminal which has the same confi- guration as an existing voice terminal. l Listing allows the user to obtain a list of all, or a selected range of, voice terminals in the system. The user can also obtain a list of all groups in which the voice terminal is a member. l List extension type allows the user to identify a specific extension, or examine a range of extensions. This command is also used to identify what types of groups the extension belongs to and to list extension numbers and their types in a given range to help locate and examine voice terminals. l Enhanced Terminal Administration allows for the administration of new voice terminals that are not supported by the system software. For any new voice terminal type, the Enhanced Terminal Administration feature allows new terminals to be “mapped” to an existing or supported type. The mapping is accomplished by using the Alias Station screen form. The alias name of the station can then be used when administering sta- tions of that type. Each voice terminal has its own screen form. The form contains fields for every data entry appli- cable to the terminal. Validity checks assure accurate data entry and consistency between fields. Error messages are displayed whenever invalid data is detected. If an error message appears, the HELP function provides a list of permissible entries for any field. 5-1
CHAPTER 5. ADMINISTRATIVE TASKS-VOICE TERMINAL Before a voice terminal can be removed from the system, it must be removed from the following: l Code Calling List l Leave Word Calling (LWC) System Retrievers List l Hunt Groups Assigned to the Call Management System (CMS) Translation data change may also be prevented when any affected feature is currently active; for example, a voice terminal cannot be removed while the message waiting indicator is on. The voice terminal must be idle before any features can be added or changed. Certain feature but- tons must be unlocked (not in use) before they can be changed. The port number, message wait- ing indicator, and each button are locked. A voice terminal cannot be removed if one of the locked items is active. If voice terminal feature buttons are changed on the screen form, the labels for those feature but- tons that appear on the voice terminal must also be changed to agree with the associated screen form. Note: Removing a voice terminal from a hunt group that has CMS will automatically remove the voice terminal from the hunt group and CMS. The information in the following paragraph must be used when adding, changing, or removing voice terminals. A voice terminal cannot be assigned to a port number that is already assigned. Note: If the circuit pack is not installed in the carrier, the System Manager can assign a cir- cuit pack to the system by entering the command change circuit-pack and inputting the circuit pack code beside the available slot number. Once the circuit pack code has been assigned, the System Manager can then enter the appropriate port number on the screen form for the voice terminal. l 500, 2500, 2500 YMGK, 7101A, 7103A, 7102, 7102A, 7104A, 8102, or 8110 Voice Ter- minals: For all versions, up to right voice terminals can be assigned to one TN742 Analog Line circuit pack. Up to 16 voice terminals can be assigned to one TN746 or TN746B Analog Line circuit pack. If you are using the 8102 or 8110 voice terminal with a TN746 circuit pack, then auxiliary power is needed. Up to eight voice terminals can be assigned to one TN769 Analog Line circuit pack. Up to 24 voice terminals can be con- nected to a DS1 Interface TN767 circuit pack l 7403D, 7405D Voice Terminals, 510 BCT, or 513 BCT: Up to eight voice terminals can be assigned to one TN754 Digital Line circuit pack. Up to 16 Digital Line circuit packs may be placed on one port carrier if only 7403D voice terminals are used. Up to 12 Digi- tal Line circuit packs may be placed on one port carrier if 7405D voice terminals are used. In either case, the carrier may be fully loaded with other type circuit packs. l 7434D, 7440, 741OD, or 7410 Plus: Up to eight voice terminals can be assigned to one TN754 Digital Line circuit pack. l 7401D, 7401D PIus, 7404D, 7406D, 7406BIS, 7406 Plus, 7407D, Enhanced 7407D (02C), or 7407 Plus Voice Terminals: Up to eight voice terminals can be assigned to one TN754 Digital Line circuit pack. 5-2
CHAPTER 5. ADMINISTRATIVE TASKS-VOICE TERMINAL l 7303S, 7305S, or 7309H Voice Terminals: Up to eight voice terminals can be assigned to one TN762 Hybrid Line circuit pack. l 7302H01B, 7303H01B, 7305H01B, or 7305H02B Voice Terminals: Up to eight voice terminals can be assigned to one TN762 Hybrid Line circuit pack. l ISDN 7505, 7508, or 7507 Voice Terminals: In a multipoint configuration, up to 24 voice terminals can be assigned to the ISDN-BRI circuit pack TN556. In a point-to-point confi- guration, 12 voice terminals can be assigned. l ISDN 8503T Voice Terminal: In a multipoint configuration, up to 24 voice terminals can be assigned to the ISDN-BRI circuit pack TN556. In a point-to-point configuration, 12 voice terminals can be assigned. l 10, 20, or 30 MET Sets: Up to four voice terminals can be assigned to one TN735 Met Line circuit pack. l CALLMASTER® Digital Voice Terminals: Up to eight CALLMASTER digital voice ter- minals can be connected to a TN754 or TN784 Digital Line circuit pack. A voice terminal cannot have display buttons without having a display module. Voice Terminal Commands The following information explains how voice terminal commands are used to administer voice terminals. Add a Voice Terminal Two processes are used to add a voice terminal: 1) physically installing the voice terminal and 2) adding voice terminal translations to memory. Adding translations to memory tells the system the characteristics you want associated with the voice terminal and allows processing calls to and from the voice terminal. Note: Digital-type voice terminals should be assigned in the system before analog-type ter- minals. l To add a voice terminal to the system, enter add station 3222. In this example, add is the action command, station is the object, and 3222 is the qualifier (value). By adding a qualifier (3222), the system automatically assigns 3222 as an extension number in the Extension # field on the form. Once the Voice Terminal form appears on the screen, you can enter the desired data for that voice terminal. When entering the command to add a voice terminal, the system checks to see if the extension number is already assigned and if it is a valid extension number. If the extension number is already assigned, the system responds with Extension Already Exists. If it is not a valid extension number, the system responds with Invalid Extension. If one of the preceding hap- pens, you must type in a valid extension number that is not assigned to any other voice terminal, hunt group, terminating extension group, data module, or attendant call park extension. You can also enter the command add station next which instructs the system to automatically assign the next available extension number. 5-3