ATT CL4940 User Manual

26

About caller ID
This product supports caller ID services offered by most telephone service 
providers. Caller ID allows you to see the name, number, date and time of calls. 
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number o\
f 
the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use...

27

Caller ID

Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming ca\
lls. 
Entries are stored in reverse chronological order. The phone deletes the\
 
oldest entry when the log is full to make room for new calls. If you ans\
wer 
a call before the information appears on the screen, it does not show in the 
caller ID history.
Missed (new) call indicator
When the telephone is in idle mode and has new or missed calls, its...

28

Caller ID

Caller ID operation
Memory match
If the incoming telephone number matches the last seven digits of a telephone 
number in your directory, the name that appears on the screen matches the 
corresponding name in your directory. 
For example, if Christine Smith calls, her name appears as CHRIS if this is how 
you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually...

29

Caller ID

Review the caller ID history
Review the caller ID history to find out who called, to 
return the call, or to copy the caller’s name and number 
into your directory. Caller ID log empty appears if there 
are no records in the caller ID log.
When the telephone is in idle mode, press qCID to 
review the caller ID history in reverse chronological order starting with the 
most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT. Press CIDq or DIRp 
to scroll to >Caller ID...

30

Caller ID

View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus 
the seven-digit number), in some areas, you may need to dial only the seven 
digits, 1 plus the seven digits, or 1 plus the area 
code plus the seven digits. You can change and 
store the number of digits that you dial in the 
caller ID log.
While reviewing the caller ID log, press # (pound 
key) repeatedly to show different dialing options 
for local and long distance numbers before...

31

Caller ID

Save a caller ID log entry to the directory
When in the caller ID log, press qCID or pDIR to browse.
Press MENU/SELECT to select an entry.
When the screen displays Enter number, use the 
dialing keys to edit the number.
Press CIDq or DIRp to move the cursor to the left 
or right.
Press DELETE X to erase a digit.
Press REDIAL/PAUSE to insert a three-second 
dialing pause (a P appears).
Press MENU/SELECT. 
When the screen displays Enter name, use the 
dialing keys (page 19) to edit the...

32

Caller ID

Set area code
You can set one home area code and four local area codes. If you dial seven 
digits to make a local call (no area code required), enter your area code into 
the telephone as the home area code. When you receive a call from within 
your home area code, the caller ID history only displays the seven digits of 
the telephone number.
If you dial 10 digits to make calls to areas outside your home area code, then 
set local area codes into the telephone. After setting, if you...

33

Caller ID

Reasons for missing caller ID information
There are occasions when other information or no information shows for 
various reasons:
On-screen messageReason
PRIVATE NUMBERThe caller prefers not to show the phone number.
PRIVATE NAMEThe caller prefers not to show the name.
PRIVATE CALLERThe caller prefers not to show the phone number and name. 
UNKNOWN NUMBERYour telephone service provider cannot determine the  caller’s number.
UNKNOWN NAMEYour telephone service provider cannot determine the...

34

Use the answering system menu of the telephone to set up the 
announcement message, message alert, activate call screening, or change the 
number of rings, remote access code or priority code.
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select  >Answering sys.
Announcement
Your outgoing announcement plays when calls are answered by the 
answering system. 
The telephone has a default outgoing announcement, “Hello. Please leave a 
message...

35

Answering system

Answering system settings
To delete your outgoing announcement:
When the telephone is in idle mode, press MENU/SELECT to enter the  
main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Announcement, then press MENU/SELECT.
Press CIDq or DIRp to scroll to >Play current, then press MENU/SELECT.
While the announcement is playing, press DELETE X to delete the 
announcement. The screen shows Deleted and the system announces, 
“Deleted” followed...