ATT CL4940 User Manual

							
26

About caller ID
This product supports caller ID services offered by most telephone service 
providers. Caller ID allows you to see the name, number, date and time of calls. 
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number o\
f 
the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature\
. 
Contact your telephone service provider if:  
You have both caller ID and call waiting, but as separate services (you\
 may 
need to combine these services).
You have only caller ID service, or only call waiting service.
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be \
available 
in all areas.
This product can provide information only if both you and the caller are\
 in 
areas offering caller ID service and if both telephone service providers\
 use 
compatible equipment. The time and date, along with the call information, are 
from the telephone service provider.
Caller ID information may not be available for every incoming call. Callers may 
intentionally block their names and/or telephone numbers. You can only view 
and store a maximum of 15 digits or characters of every caller ID log entry.
NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. 
•
•
•
Caller ID 
						

							
27

Caller ID

Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming ca\
lls. 
Entries are stored in reverse chronological order. The phone deletes the\
 
oldest entry when the log is full to make room for new calls. If you ans\
wer 
a call before the information appears on the screen, it does not show in the 
caller ID history.
Missed (new) call indicator
When the telephone is in idle mode and has new or missed calls, its screen 
shows XX Missed calls. 
All new and missed entries are counted as missed calls. 
Each time you review a new caller ID log entry  
(indicated by the NEW icon on the screen), the number 
of missed calls decreases by one. 
When the telephone is in idle mode, you can press and hold CANCEL to 
temporarily clear the missed call indicator and/or new message indicator\
. 
There is a confirmation tone.  
9/1610:34AM
2 Missed calls
 1  
						

							
28

Caller ID

Caller ID operation
Memory match
If the incoming telephone number matches the last seven digits of a telephone 
number in your directory, the name that appears on the screen matches the 
corresponding name in your directory. 
For example, if Christine Smith calls, her name appears as CHRIS if this is how 
you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone  service provider. 
9/1610:34AM
CHRIS
800-360-4121 
						

							
29

Caller ID

Review the caller ID history
Review the caller ID history to find out who called, to 
return the call, or to copy the caller’s name and number 
into your directory. Caller ID log empty appears if there 
are no records in the caller ID log.
When the telephone is in idle mode, press qCID to 
review the caller ID history in reverse chronological order starting with the 
most recent call.
-OR-
Review the caller ID history by pressing MENU/SELECT. Press CIDq or DIRp 
to scroll to >Caller ID log, then press MENU/SELECT.  Press CIDq or DIRp 
to scroll to >Review, and then press MENU/SELECT.
Press CIDq or DIRp to scroll through the list.
Press CANCEL to exit the caller ID history.
1.
2.
3.
Caller ID operation
Caller ID log 
empty
 ROBERT BROWN
800-360-4121
9/1610:34AM 1 NEWNo:
Caller’s name
Caller’s numberAppears if it is a new or missed callDate of call
Time of callCaller ID entry number 
						

							
30

Caller ID

View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus 
the seven-digit number), in some areas, you may need to dial only the seven 
digits, 1 plus the seven digits, or 1 plus the area 
code plus the seven digits. You can change and 
store the number of digits that you dial in the 
caller ID log.
While reviewing the caller ID log, press # (pound 
key) repeatedly to show different dialing options 
for local and long distance numbers before dialing 
or saving the telephone number in the directory or 
speed dial location.
When the number is in the correct format for 
dialing, lift the handset or press  SPEAKER to call the number.
To save the number to the directory or speed dial location, see Save a caller 
ID log entry to the directory on the next page or see Assign a speed dial 
number from the directory or caller ID log on page 24.
Dial a caller ID log entry
When in the caller ID log, press CIDq or DIRp to browse.
Lift the handset or press SPEAKER to dial the displayed entry.
Delete caller ID log entries
To delete an entry:
Press DELETE X to delete the shown entry. There is a 
confirmation tone and the screen shows Deleted.
To delete all entries:
Press MENU/SELECT when in idle mode.
Press CIDq or DIRp to scroll to >Caller ID log, then 
press MENU/SELECT.
Press CIDq or DIRp to scroll to >Del all calls, then 
press MENU/SELECT.
When the screen shows Delete all calls?, press 
MENU/SELECT to confirm. There is a confirmation 
tone and the screen shows All calls deleted.
1.
2.
1.
2.
3.
4.
Caller ID operation
All calls  
deleted
Delete
all calls?
Deleted
Press #
360-4121
1-360-4121
800-360-4121
1800-360-4121
 ROBERT BROWN
800-360-4121
9/1610:34AM1 NEWNo: 
						

							
31

Caller ID

Save a caller ID log entry to the directory
When in the caller ID log, press qCID or pDIR to browse.
Press MENU/SELECT to select an entry.
When the screen displays Enter number, use the 
dialing keys to edit the number.
Press CIDq or DIRp to move the cursor to the left 
or right.
Press DELETE X to erase a digit.
Press REDIAL/PAUSE to insert a three-second 
dialing pause (a P appears).
Press MENU/SELECT. 
When the screen displays Enter name, use the 
dialing keys (page 19) to edit the name.
Press CIDq or DIRp to move the cursor to the left 
or right.
Press DELETE X to erase a character.
Press MENU/SELECT. The screen shows Saved to directory with a 
confirmation tone.
NOTE: You may need to change how a caller ID number is dialed if the entry does not \
appear in the correct format. Caller ID numbers may appear with an area code that may not be necessary for local calls, or without a 1 that may be necessary for long distance calls (see View dialing options on  page 30).
1.
2.
3.
•
•
•
4.
5.
•
•
6.
Caller ID operation
Saved to  
directory
 Enter name
 LINDA_
 Enter number
800360_ 
						

							
32

Caller ID

Set area code
You can set one home area code and four local area codes. If you dial seven 
digits to make a local call (no area code required), enter your area code into 
the telephone as the home area code. When you receive a call from within 
your home area code, the caller ID history only displays the seven digits of 
the telephone number.
If you dial 10 digits to make calls to areas outside your home area code, then 
set local area codes into the telephone. After setting, if you receive a call 
from one of these local area codes, the screen displays the 10 digits of the 
telephone number.
To set the area codes:
Press MENU/SELECT in idle mode to enter the main menu.
Press CIDq or DIRp to scroll to >Caller ID log, then 
press MENU/SELECT.
Press CIDq or DIRp to scroll to >Set area code, then 
press MENU/SELECT.
Press CIDq or DIRp to scroll to Home area code or 
Local area (1 - 4), then press MENU/SELECT.
Use the dialing keys to enter a three-digit area code. 
Press DELETE X to clear the three-digit area code. 
Press MENU/SELECT to save.
1.
2.
3.
4.
5.
6.
Caller ID operation
 Local area 1
123
 Directory
>Caller ID log
  Del all calls
 >Set area code
  Home area code
 >Local area 1 
						

							
33

Caller ID

Reasons for missing caller ID information
There are occasions when other information or no information shows for 
various reasons:
On-screen messageReason
PRIVATE NUMBERThe caller prefers not to show the phone number.
PRIVATE NAMEThe caller prefers not to show the name.
PRIVATE CALLERThe caller prefers not to show the phone number and name. 
UNKNOWN NUMBERYour telephone service provider cannot determine the  caller’s number.
UNKNOWN NAMEYour telephone service provider cannot determine the  caller’s name.
UNKNOWN CALLERYour telephone service provider cannot determine the caller’s name and telephone number. 
Calls from other countries may also generate this message.  
						

							
34

Use the answering system menu of the telephone to set up the 
announcement message, message alert, activate call screening, or change the 
number of rings, remote access code or priority code.
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select  >Answering sys.
Announcement
Your outgoing announcement plays when calls are answered by the 
answering system. 
The telephone has a default outgoing announcement, “Hello. Please leave a 
message after the tone.” You can use this announcement, or record your own. 
You can record an announcement of up to three minutes. The system does 
not record any announcement shorter than two seconds.
To play your current outgoing announcement:
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Announcement, 
then press MENU/SELECT. 
Press CIDq or DIRp to scroll to >Play current, then 
press MENU/SELECT.
To record a new outgoing announcement:
When the telephone is in idle mode, press  
MENU/SELECT to enter the main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Announcement, 
then press MENU/SELECT.
Press CIDq or DIRp to scroll to >Record new, then 
press MENU/SELECT. The system announces, “Record 
after the tone. Press 5 when you are done.”
Speak towards the telephone to record your announcement. Press 5 to end 
recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to >Play current and 
press MENU/SELECT.
1.
2.
1.
2.
3.
4.
1.
2.
3.
4.
5.
Answering system settings
 >Answering sys
  Directory
 >Announcement
  Delete all old
  Record new
 >Play current
 >Record new
  Play current
Answering system 
						

							
35

Answering system

Answering system settings
To delete your outgoing announcement:
When the telephone is in idle mode, press MENU/SELECT to enter the  
main menu.
Press MENU/SELECT again to select >Answering sys.
Press CIDq or DIRp to scroll to >Announcement, then press MENU/SELECT.
Press CIDq or DIRp to scroll to >Play current, then press MENU/SELECT.
While the announcement is playing, press DELETE X to delete the 
announcement. The screen shows Deleted and the system announces, 
“Deleted” followed by “Hello, please leave a message after the tone.”  
When your announcement is deleted, the system answers calls with the 
default announcement described on the previous page. You cannot delete the 
default announcement.
To reset your outgoing announcement:
Follow steps 1-3 in To delete your outgoing 
announcement section above.
Press CIDq or DIRp to scroll to >Reset annc, then 
press MENU/SELECT. The screen shows  
Reset annc to default?
Press MENU/SELECT to confirm. There is a confirmation 
tone. The screen shows Announcement Reset.
When your announcement is reset, the system answers 
calls with the default announcement described on the 
previous page.
To turn on or off the answering system
To turn the answering system on or off:
Press ANS ON  to turn the answering system on or off. When the answering 
system is turned on, it announces, “Calls will be answered” and the  
ANS ON  light is on. When the answering system is turned off, it announces, 
“Calls will not be answered” and the ANS ON  light is off.
1.
2.
3.
4.
5.
1.
2.
3.
Reset annc
to default?
Announcement
Reset
  Play current
 >Reset annc