Apple xserve early 2009 User Manual
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Apple Technician Guide Xserve (Early 2009) Updated: 2010-06-28
Apple Inc. © 2009 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
Xserve (Early 2009) Contents Basics Overview 9 Front View 10 Rear View 10 Serial Number Location 11 Hot-Pluggable SATA or SAS Drives 12 How to Identify Single- and Dual-Processor Configurations 13 Troubleshooting General Troubleshooting 15 Update System Software 15 Emerging Issues 15 Hardware vs. Software 15 Xserve Firmware Updates 16 Memory Configuration 16 Block Diagram 21 Diagnostic LEDs 22 Symptom Charts 31 Startup and Power Issues 31 No Power / Dead Unit 31 Burnt Smell or Odor 34 Won’t Start Up / No Video/ LED On 36 Won’t Start Up / No Video/ Activity LEDs Flashing 38 Intermittent Shutdown 39 Kernel Panic/System Crashes 41 Uncategorized Symptom 43 Mass Storage 44 Apple Drive Module Read/Write Issue 44 RAID Battery Not Charging 58 Uncategorized Symptom 60 Input/Output Devices 61 Rear USB Port Does Not Recognize Known Devices 61 Front USB Port Does Not Recognize Known Devices 62 FireWire Port Does Not Recognize Known Devices 63 PCI-E Expansion Card/Slot Not Recognized 64
Communications 67 Ethernet Port/Device Issues 67 Video 70 Video Distortion 70 No Video 71 Mechanical Issues: Thermal and Enclosure 72 Failed or Fast Fans 72 Take Apart General Information 76 Orientation 76 Tools 76 How to Identify Single- and Dual-Processor Configurations 76 Mounting in a Rack 76 Icon Legend 77 Note on Illustrations 77 Apple Drive Module 78 Removal 79 Replacement 80 Power Supply 81 Removal 82 Replacement 82 Power Supply Blank 83 Removal 84 Replacement 84 Top Cover 85 Removal 86 Replace 86 Solid State Drive 87 Removal 88 Replacement 88 Solid State Drive Cable 89 Removal 90 Replacement 90 Solid State Drive Carrier 91 Removal 92 Replacement 92 Memory 94 Removal 95
Memory Slot Utility 95 Replacement 96 Memory Configuration 96 PCI-E Riser Cards 97 Removal 98 Replacement 98 PCI-E Expansion Cards 99 Removal 100 Replacement 101 Optical Drive 102 Removal 103 Replacement 104 Airflow Duct 105 Removal 106 Replacement 107 Fan Array 108 Removal 109 Replacement 109 Battery 110 Removal 111 Replacement 111 Front Panel Cable 112 Removal 113 Replacement 113 Backplane-to-Logic Board I/O Cable 114 Removal 115 Replacement 115 Optical Drive Cable 117 Removal 118 Replacement 119 Locking Mechanism Rod 120 Removal 121 Replacement 121 Front Bezel Brackets 122 Removal 123 Replacement 123 Front Bezel Assembly 124 Removal 125
Replacement 126 Front Panel Buttons 127 Removal 128 Replacement 128 Light Pipe 129 Removal 130 Replacement 130 Front Panel Board 131 Removal 132 Replacement 132 Drive Interconnect Backplane 133 Removal 134 Replacement 134 Xserve RAID Card 136 Removal 137 Replacement 138 Power Distribution Board 139 Removal 140 Replacement 140 Power Distribution Board Cable 141 Removal 142 Replacement 142 Xserve RAID Card Battery 143 Removal 144 Replacement 144 Processor Heat Sink 145 Removal 146 Replacement 148 Processor 149 Removal 150 Replacement 151 Video Mezzanine Card 153 Removal 154 Replacement 154 Logic Board 155 Removal 156 Replacement 158 Rear ID Button 159
Removal 160 Replacement 160 ID Tab 161 Removal 162 Replacement 162 Enclosure 163 Removal 164 Replacement 164 Views Exploded View 166 Feedback 168
© 2009 Apple Inc. All rights reserved. Apple Technician Guide Basics Xserve (Early 2009)
Xserve (Early 2009) Basics — Overview 9 2010-06-28 Overview The Xserve (Early 2009) rack-optimized server features single or dual Quad-Core Intel Xeon “Nehalem” processors, integrated memory controllers featuring up to 12 DIMMs of 1066MHz DDR3 ECC RAM, three hot-plug drive bays supporting SATA or SAS Apple Drive Modules, support for a Solid-State Drive (SSD) boot drive, dual x16 PCI Express 2.0 slots, NVIDIA GeForce GT 120 graphics subsystem and integrated lights-out management. Identifying Features The main features and service differences include: • single and dual Intel Xeon “Nehalem” processors • 6 or 12 DIMM slots depending on processor configuration • Solid-State Drive Support • Mini DisplayPort connector on rear panel
Xserve (Early 2009) Basics — Overview 10 2010-06-28 Drive modul e ac tivi ty light Driv e modul e status light Optical drive System identifier button/light Enclosure lock and status light USB 2.0 port On/standby butto n and light Drive modul e bays (3) Ether net link light (P or t 1) Ether net link light (P or t 2) System a ctivity light s Rear View System info rmation tag (pullout tab) System identifier button/light Po wer supply bay 2 Po wer supply bay 1 FireWire 800 ports (2 ) Ethernet port 2 Ether net port 1 Expansio n slot 1 Expansio n slot 2 Mini Dis playPort Serial c onsole port USB 2.0 po rts (2) Front View